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Jim's Auto Sales & Service of Glenville, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Repeat Customer

We have known Jim for many years. We have purchased several cars from him and have always been very happy with the high quality of each vehicle. We have referred many of our family members and friends to Jim and they have all been very pleased with the quality cars and great cutomer service that Jim provides. We have all of our cars serviced at Jim's as well and have always been more then happy. (our family has 4 vehicles)We would highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repeat Cutomer

We have known Jim for many years. We have purchased several cars from him and have always been very happy with the quality of each vehicle.We have referred many family members and friends to Jim and they too have always been pleased with the quality cars and customer service Jim provides. His customer service doesn't end when you drive your car off the lot, it follows you.We also have all of our cars serviced at Jim's and have always been happy. (We own 4 vehicles) We would highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used Car sales opinion

Mr. Jim Saburro and the entire staff at Jim?s Auto Sales of Glenville are very knowledgeable in the vehicles they sell, attentive to listening to your needs, eager and helpful (yet ?not in your face?) in suiting you to one of their vehicles; in other words, a great place to purchase a used car from. The honesty and ?down to earth? demeanor that Mr. Jim Saburro shows throughout your dealings with Jim?s Auto Sales will be noticeable to you very quickly. His reputation and the facts that he states to you will be confirmed by other dealers, as they were to us when I took the vehicle that we were purchasing from him to our own mechanic for review. When I arrived at our own mechanics facility and they asked where we were purchasing the vehicle from, the entire staff had nothing but positive feedback for us. They reviewed the vehicle and highly recommended that we purchase it with no qualms or concerns. Look, I could go on even longer, but I?ll make this short. I spent over 14 months looking for a good used car. Unless you know an individual with a car they want to sell (thus knowing the truth of the cars condition), I?d generally stay away from private sellers?no guarantee! For the price range that I was looking in, the big ?name? dealers had nothing (or so overpriced it was laughable). I started looking at the smaller dealers (like on Route 5 from Lishakill down to Brandywine) and found SOME of them SCARY to even think about dealing with. It took me longer reviewing THE FACILITY that we were going to buy a vehicle from than finding the vehicle. Jim?s Auto Sales of Glenville, definitely put them on your shortlist of dealers to stop at to peruse the selection of used vehicles, you won?t go wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealership for used cars

I have told several friends of the fine service of this dealer. highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and professional service

I have know Jim for many years and have purchased several cars from him. He is always on site with a freindly greeting and professional attitude. Service is provided in a timely manor and quality work is performed. His selection of used vehicles, though not substantial, always contains a variety that are in top repair and condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat Customer

Jim always makes sure his used cars are tested and as up to date on parts and appearance as they should be for his customers. He has sold us the most reliable used cars we have ever had, and he has serviced then consistently. my husband and I bought three cars from Jim and my son and daughter each bought a car from Jim. When a very good car comes on his lot and he thinks it is time for us to consider a better car, he always calls us. His customer service and maintenance plans keep our cars running smoothly. I recommend him for anyone looking for a better used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat Customer

My wife and I have purchased several vehicles from Jim. We have found the prices to be fair and the service exceptional. Each vehicle purchased was pre-owned and Jim offered the extended warranty on each vehicle which we have opted to take since the cars will be driven primarily by our children. After the purchase, we continue to have our vehicles serviced for routine maintenance(i.e oil changes, tire rotations, etc.) as well as non-routine maintenance. Jim has always accomadated our schedule when booking maintenance appointments. My expereince with Jim's Auto has been excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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