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Used Car Factory

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Client

Great people to deal with. Would recommend this dealership to anyone. Easy to deal with. No hassle with price Cars are clean and well kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

satisfied

Quick to respond, easy to deal with, knowledgeable staff. Small building but you can tell these guys work like a clock and come from southern routes. Definitely would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

always a pleasure

these people have always been a blessing to work with we have purchased multiple cars and suv from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

My review about this dealer is amazing.

Dealer responded great and well. Answered all my questions that I needed to know. Couldn't get the car I would love to have b/c I would be able to only put down $500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Deondra, We are pleased you were able to find financing with us! Thank you for your positive words!

Great place

Great cars and great service, would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

Good selection great service

From the time I meet Me Shawn till till I drove if I got nothing but great service. Even when I had a small problem after purchasing they went out of their way to deliver great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

Return customer. Great service.

Second purchase from these guys. Always great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

Fantastic business!

Chase and Shawn were a great help. Everyone there had awesome customer service, but I mainly dealt with Chase and Shawn. They went out of their way to make sure I purchased a vehicle that fit me and was in my price range. They were great and made me feel extremely comfortable. They made me feel like they truly cared. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

Look at return policy and beware!

The manager Shawn was very difficult to deal with .HE had a fit when I went to return a car because I JUST changed my mind!! That should be a good enough reason to give me my money back!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!

great place to purchase a vehicle.

I want to thank owner Shawn E. I purchased a car and started having problems with it. He immediately had it towed and repaired at his own expense. Shawn definitely knows how to take care of his customers. Thanks again Shawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We strive to improve with every customer!