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Meet Tony Calvillo

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Sales Associate
(8 reviews)

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Reviews

I’m going to say this and I’m sure it will get nothing

I’m going to say this and I’m sure it will get nothing done. The place is a joke. I bought a truck from them. After leaving a deposit so they could fix the things it needed, they said it would be in the shop the next day, it wasn’t. It wasn’t seen at all. Then I was told to pick it up and they would make an appointment for it to be done. 3 weeks later and 10 calls later they I drove the hour to drop it off. They still didn’t repair it. The warranty was junk, the trunk has been in a different shop 5 times since and still not repaired. They refused to answer the phone or repair anything! I have texts and emails stating they were repair everything but didn’t. Now I am taking it to my attorney. I refuse to be screwed by this company! They pay for reviews. They lie about their great customer service. It’s amazing that they’re able to be in business. And they tell people that the bank requires you to buy the warranty! That’s not legal, I’ve spoken with 5 people who was told that same thing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They sold me a car with no oil in it ,the motor finally

They sold me a car with no oil in it ,the motor finally blew and needs replaced.they lied about the vehicle on three separate occasions. I took it in there to them. They don't really care the mechanic that we took it to that verified the motor was shot. Had three other vehicles sitting at a shop from carville and his work done numerous others and said never ever buy a car from there. I wish you had to come to me first!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were amazing mark tejada helped me with all my needs

They were amazing mark tejada helped me with all my needs was incredibly helpful and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our experience with Carville's was positive.

Our experience with Carville's was positive. And with the salesperson, Lia K., a comfortable and straightforward transaction. We appreciated her expertise and direction in achieving our goal for a different vehicle and worked (along with Tony) to reach the deal (and trade) we were hoping to get. While it seems all car purchases take forever to complete, we were relaxed throughout and didn't feel pressured into anything. Hopefully, this is our final car purchase, but if not, we'll definitely return to Carville's for their large selection and professional staff. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fernando got my daughter’s dream car .

Fernando got my daughter’s dream car . Thank you for an awesome experience. Will come back again . Carville’s has been nothing but good to us over the past 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Top Notch Service

Just financed a truck with Carville's. James, Tony and Gee worked hard and got me a great deal! Thank you so much! Their hospitality and customer service is top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an awesome experience and Caravelle’s Auto Mart and

Had an awesome experience and Caravelle’s Auto Mart and had a great experience with Tony our car salesman and also had a great experience with James the finance guy! Great people! Answered all my questions and got us a good deal! I’ll be back soon to get something for my 16 year old in 6 months!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely disappointed in this dealership.

Extremely disappointed in this dealership. They asked so many lenders with my information that it decreased my credit score by 50 points - which is absolutely unacceptable. They did a hard pull of my brother in laws credit as well, when they said they would not. Wasted 4 hours of my time, on 3 different days. At first they offered me $461 for a monthly payment, which I completely walked away from. They told me it'd be less if I had a down payment. So after a few days I went back and offered 2500 as a down payment. They offered $461 AGAIN, while making me wait an hour for this information. The salesman I was working with knew I wouldn't accept an identical offer, because I told him this- so when his manager came & tried to 'persuade' me into what they wanted, it put a REALLY bad taste in my mouth. Lack if respect. Lack of couth. Do yourself a favor and save yourself some problems- GO elsewhere. If you do shop here, DO NOT ACCEPT THEIR FIRST OFFER EVER! - they 100% do better if you stand your ground. I said no twice and had to be extra assertive before then they brought out 4 different payment options that they "could actually offer me". Don't forget - gap insurance in coverage you can obtain from your insurance. They'll try to scare you into it and tell you how much you desperately need it, but check with your insurance agent. If you up your personal insurance coverage, you DON'T NEED the dealerships insurance, which will DROP your monthly payment. They didn't know I used to be an insurance agent, ha. If they woulda treated me properly and offered me those 4 different payment options the FIRST TIME - my credit wouldn't basically be in shambles now and they would have sold a car. They tried to take advantage of me for a sale. They just ain't it. Thanks for nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.