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Audi Chantilly

(782 reviews)
Visit Audi Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 976-0042 (888) 976-0042
Used (888) 960-9124 (888) 960-9124
Service (888) 963-0074 (888) 963-0074

Inventory

See all 271 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2020.
Audi Chantilly is the leading Audi dealer in Chantilly VA. Your satisfaction is our goal! Still deciding on which Audi you'd like to be driving? Searching for OEM factory rebates? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more look no further than Audi of Chantilly. Our team is professional offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.
Your satisfaction is our goal!

Service center

Phone number (888) 963-0074

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Chantilly from DealerRater.

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We had been to 5 Audi dealerships looking for a 2025 Q3. Audi Chantilly was by far the best in terms of helpfulness and knowledge. Mr. Faizi and Mr. Alani were a pleasure to work with and very helpful and knowledgeable.

We had been to 5 Audi dealerships looking for a 2025 Q3. Audi Chantilly was by far the best in terms of helpfulness and knowledge. Mr. Faizi and Mr. Alani were a pleasure to work with and very helpful and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's helpfulness and knowledge at Audi Chantilly. We appreciate your feedback.

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Mort and the sales management / finance team provided exceptional customer service from the moment I inquired about a vehicle. Hands down the best and smoothest car buying experience I’ve had. Would definitely buy another car from Audi Chantilly !

Mort and the sales management / finance team provided exceptional customer service from the moment I inquired about a vehicle. Hands down the best and smoothest car buying experience I’ve had. Would definitely buy another car from Audi Chantilly !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our sales and finance team. We're glad the process was smooth for you. Audi Chantilly appreciates your trust in us.

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The salesman, John, was incredibly helpful and found us a CPO Q5 with a great price.

The salesman, John, was incredibly helpful and found us a CPO Q5 with a great price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Audi Chantilly. We're glad you found a CPO Q5 that fits your needs.

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The sales and finance team at Audi Chantilly were very helpful and willing to make a great deal for my new car, especially Raihan!

The sales and finance team at Audi Chantilly were very helpful and willing to make a great deal for my new car, especially Raihan!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our sales and finance team. We appreciate your feedback about your experience at Audi Chantilly.

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I enjoyed the experience of purchasing a new car from Chantilly Audi. The deal was much better than anticipated.

I enjoyed the experience of purchasing a new car from Chantilly Audi. The deal was much better than anticipated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Audi Chantilly. We're glad the deal met your expectations. Enjoy your new car.

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Had problem for 5 years. Service kept car for 5 month issue still not fixed

Had problem for 5 years. Service kept car for 5 month issue still not fixed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Chantilly, and I would like the opportunity to speak with you in greater detail about your experience with our Service Team. Can you please send your contact information to me? I look forward to hearing from you. Sai Mehta General Manager Audi Chantilly [email protected]

Consumer response

Hello Sai Mehta, You have been copied on all correspondence between Steve Ong, his service staff, and me. Please feel free to contact me directly if you would like to discuss this further.

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Great customer service. Everything was straightforward and easy - got everything I was promised and left extremely satisfied.

Great customer service. Everything was straightforward and easy - got everything I was promised and left extremely satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re thrilled to hear that your experience was straightforward and easy, and that everything delivered matched what was promised. We truly appreciate your trust in Audi Chantilly and look forward to serving you again in the future!

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Kathy Bonilla was great She was thorough thoughtful professional; knew her products was extremely helpful

Kathy Bonilla was great She was thorough thoughtful professional; knew her products was extremely helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's professionalism and product knowledge. We appreciate your feedback about your experience at Audi Chantilly.

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John was very helpful and took me for a test drive. We spent significant time going over my wants and needs for a new vehicle. I am looking forward to making a purchase as soon as the vehicle with the options I am look for is found.

John was very helpful and took me for a test drive. We spent significant time going over my wants and needs for a new vehicle. I am looking forward to making a purchase as soon as the vehicle with the options I am look for is found.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with our team at Audi Chantilly. We appreciate your detailed feedback and your interest in finding the right vehicle. Please feel free to reach out to us if you have any questions.

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Mr. John Kwacala made my purchase seamless! Would always recommend him, excellence needs to be recognized!

Mr. John Kwacala made my purchase seamless! Would always recommend him, excellence needs to be recognized!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. We appreciate your feedback on your purchase experience with Audi Chantilly.

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