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Reviews

Average Ratings

4.2
Average based on 39 reviews
  • Re Audi Chantilly

    My salesperson, Mamta, was helpful, personable and professional, making this transaction a comfortable & enjoyable one! Her team member, Sami, who...


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    My salesperson, Mamta, was helpful, personable and professional, making this transaction a comfortable & enjoyable one! Her team member, Sami, who I had corresponded with via email, was amazing as he patiently contacted me about various cars and options. ..it's due to his wonderful customer service that I decided on this dealership. I would highly recommend this dealership!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Purchased a Lexus LS600HL

    I saw a Lexus LS600HL online and called the dealership because they only had 1 photo online. I talked to a salesman named Yas and he sent pictures...


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    I saw a Lexus LS600HL online and called the dealership because they only had 1 photo online. I talked to a salesman named Yas and he sent pictures to my phone in 30 mins. I drove over 3 hours to see the car. Yas helped me through the process and I'm the new owner of LS600HL. If your looking to purchase a car ask for Yas. Thank you

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Purchased a Lexus LS600HL

    I saw a Lexus LS600HL online and called the dealership because they only had 1 photo online. I talked to a salesman named Yas and he sent pictures...


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    I saw a Lexus LS600HL online and called the dealership because they only had 1 photo online. I talked to a salesman named Yas and he sent pictures to my phone in 30 mins. I drove over 3 hours to see the car. Yas helped me through the process and I'm the new owner of LS600HL. If your looking to purchase a car ask for Yas. Thank you

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Thank you Marcus

    Marcus was outstanding and made sure our experience was great and has followed up on any and all needs since our purchase


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    Marcus was outstanding and made sure our experience was great and has followed up on any and all needs since our purchase

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great experience with this dealership

    I just bought Infiniti G35X from this dealership. The team of dealership treat me very well. I really appreciate that. I m fully satisfied with th...


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    I just bought Infiniti G35X from this dealership. The team of dealership treat me very well. I really appreciate that. I m fully satisfied with the car which I bought from them. Special thanx to Mr. Paul Rojas who gave me good suggestions and help me out to get a good car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Thrilled with our purchases

    My husband HATES to buy cars. Like, HATES it. So when he decided he wanted to look at Q5, I did research and found Audi Chantilly had a good selec...


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    My husband HATES to buy cars. Like, HATES it. So when he decided he wanted to look at Q5, I did research and found Audi Chantilly had a good selection of cars. I sent an email inquiry and Hasan responded almost immediately and we set up a time to meet (we were driving from Richmond, VA - we had a bad experience with the Richmond dealership). Hasan literally greeted us at the door. He had keys to two different Q5's (one with the 2.0 and one with the 3.0 liter engine) to test drive. At the end of the test drive and talking numbers, my husband says "you know, I'm not sure I want to buy a car today, but my wife has her eye on an A3 Cabriolet. Tell us about that." Now, you'd expect our salesman's face drop and so some irritation from the switcharoo, but instead, Hasan said "certainly! Let me tell you about these cars" and we proceeded to drive a 1.8 and 2.0 turbo engine car (seriously - if you're buying an audi, buy the turbo!). So after that test drive, we chat and decide we're both buying cars that day. I got a SUPER deal on my A3 (it was a 2015) and we felt like we got a good/fair deal on my husband's Q5 - not quite a BOGO deal (LOL), but we were happy. The finance department was able to beat my credit union's rate, so we financed through the dealership. Our finance person did NOT try to upsale us on every option Audi provides, but had good suggestions on the maintenance package (and we decided to purchase that). Fast forward one month. I had a fender bender with my A3. 1,075 miles on her and I hadn't even made a payment. The night of the accident I call Hasan to get the number for Audi Road Side Assistance to have my car towed to the repair facility - he immediately texted me the number. He's followed up with me several times to check on how the repairs are going and if we need anything. This dealership, and Hasan in particular, have been outstanding. In fact, even though we're two hours away, we will likely take our cars to Chantilly Audi for servicing instead of the local dealership. I feel like they care about us and our cars. I will recommend Hasan to anyone looking to purchase an Audi.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • horrible service department

    The service department, who I have been going to for years, would not accept the service rates $130 hr that the warranty department offered them. ...


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    The service department, who I have been going to for years, would not accept the service rates $130 hr that the warranty department offered them. This is for my Audi S8 which they sat on for over a week. Their explanation was that they changed their rates and would not honor, their rates being $147 hr I then had to send to another Audi dealership to get the work done. In addition, they charged me the full rate for diagnostics. It blows my mind that Ahmad and the rest of the Chantilly management staff is willing lose a customer, especially when I am preparing to buy another Audi next year. All this for a few extra hundred dollars. I will never again go back here. I implore you to avoid this place if you can, they are dispicable.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • A dealership you want to do business with

    I bought a 6 year old Mustang from this dealership from three states away. I found the vehicle on cars.com. I hired an inspector to check the car ...


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    I bought a 6 year old Mustang from this dealership from three states away. I found the vehicle on cars.com. I hired an inspector to check the car out. The salesperson (Mamta) was wonderful in setting that up. The inspection took place without a hitch. The car was as described and disclosed in the pictures. They were fair on their pricing. When I had a transport company pick up the car the dealership bent over backwards to meet my needs on timing. Again, everything was very efficiently handled. Outstanding logistics all they way around. Buy from this place with confidence

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • I highly recommend this Audi location!

    We bought our second Audi vehicle from Mamta at Audi Chantilly, as always the process was very smooth. Mamta was very knowledgeable, provided awes...


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    We bought our second Audi vehicle from Mamta at Audi Chantilly, as always the process was very smooth. Mamta was very knowledgeable, provided awesome service, friendly, and made the process seamless. I highly recommend this Audi location! Overall staff is very friendly and they worked with me to ensure that I got a fair deal.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Pleasant CS

    We inquire about a car there and Erick answered the phone. He did reach to me next day as he said, after I told him I need to consider it before c...


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    We inquire about a car there and Erick answered the phone. He did reach to me next day as he said, after I told him I need to consider it before came to an answer. The process was pleasant as he has been polite and helpful. Later when he was on a vocation his colleague contacted me about this car again, told me that there was a special offer for the holiday. I appreciate the following up though at that time I already interested in another car. All in all, though couldn't make a deal, it was a pleasant experience for the service.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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