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Audi Chantilly

(796 reviews)
Visit Audi Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 976-0042 (888) 976-0042
Used (888) 960-9124 (888) 960-9124
Service (888) 963-0074 (888) 963-0074

Reviews

(796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Chantilly from DealerRater.

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My sales associate Nassar was very attentive and highly

My sales associate Nassar was very attentive and highly efficient. It was the quickest car buying process that I’ve ever experienced.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Audi Chantilly. We appreciate your feedback on the car buying process.

I experienced excellent service with both the sales team

I experienced excellent service with both the sales team and the finance department.I highly recommend.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Audi Chantilly. We appreciate your positive feedback about our sales and finance teams.

BEWARE!

BEWARE! This Dealer has practices that are very dishonest. We came to this dealer over an hour away from our house to purchase a 2022 Audi Q5 used vehicle that they had listed for a specific price. We ended up having to negotiate down a different price because of add ons they do not tell you about in the listing, which I refused to have them include. Yes, I recognize that up front they don't tell you about a $995 processing fee that is pure profit to them on top of the selling price and I knew that we would have to pay for that. But what I didn't pick up on until much later was that we added what they call Premium Plus Audi (Oil service maintenance plan) that was not the Audi Plan that is available across all dealerships, it is a plan that is only specific to their dealership. They absolutely did not mention this and I only found out after I took the vehicle to an Audi dealership that is a mile away from our home only to be told this was not the Audi program that they had sold me. Shame on me for buying the plan in the first place, but shame on them for not being upfront and clear about it, as we specifically discussed having this plan on our other vehicle that is good at all dealers. At the end of the day they wore us out as we were the last customers out the door at that dealer and we had been there for about 8 hours. We have excellent credit put a down payment that covered a third of the cost of the car. I've shared my experience, take my expensive lesson learned and be cautious if you go here. Look at and question everything this dealer tells you.

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1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the car-buying experience you had with our Sales Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Sai Mehta General Manager Audi Chantilly [email protected]

Lukas Luna was a great, no pressure, salesman.

Lukas Luna was a great, no pressure, salesman. It was a great experience purchasing my son's first car! Thanks!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about your experience with our team at Audi Chantilly. Thank you for sharing your positive experience.

I recently purchased a certified pre-owned Audi from Audi

I recently purchased a certified pre-owned Audi from Audi Chantilly, and the entire experience was absolutly phenomenal from start to finsh. Car shopping can usually feel overwhelming, but working with Reggie Dennis made all the difference in the world. From the second I walked onto the showroom floor, Reggie Dennis checked every single box you could possibly hope for in a sales professional. Instead of pushing for a quick sale, Reggie Dennis actually sat down and listened to exactly what I was looking for. When we went out to look at the vehicle, he had it pulled up, spotless, and ready to go. He walked me through every inch of the CPO inspection checklist, explaining the warranty details thoroughly so there were no surprises. During the test drive, Reggie Dennis took his time demonstrating the tech features, setting up the digital cockpit display, and making sure I was completely comfortable with the controls before we even left the lot. Since Audi Chantilly is a Penske dealership, the upfront, competetive pricing took all the painful back-and-forth haggling out of the equation. Even through the financing paperwork, Reggie Dennis stayed by my side to ensure everything moved smoothly and quickly, never once making me feel rushed or pressured. When it was time to drive home, Reggie Dennis even helped connect my phone to Apple CarPlay and did one last walkaround to make sure the car was charged/fueled and detailed to perfection. If you are headng to Audi Chantilly for your next car, do yourself a favor and ask for Reggie Dennis right away. His patience, deep knowledge, and humble approach set a whole new standard for car buying!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your detailed experience with Audi Chantilly. We appreciate your recognition of our team’s effort to provide thorough and patient service. Your feedback is valuable to us.

Excellent service by Mort and his colleagues at the

Excellent service by Mort and his colleagues at the dealership. Highly recommend this dealership and service.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for recommending Audi Chantilly. We appreciate your positive feedback about our service team.

We had a fantastic experience with Audi of Chantilly from

We had a fantastic experience with Audi of Chantilly from start to finish. Mort and Hassan were both wonderful to work with — professional, friendly, responsive, and genuinely committed to making the entire process smooth and enjoyable. We couldn’t be happier with our new Audi and really appreciated the excellent service throughout. Highly recommend Mort, Hassan, and the entire Audi of Chantilly team!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with Audi Chantilly. We're glad our team could assist you well. We appreciate your recommendation.

Mort was great, very helpful and made the process smooth.

Mort was great, very helpful and made the process smooth. Would highly reccomend buying from him.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. We appreciate your feedback about our team. Audi Chantilly values your support.

I had a Very good experience at chantilly Audi, the

I had a Very good experience at chantilly Audi, the salesperson was very helpful in deciding what car I wanted out of the options they had available. They also helped us get the best interest rates possible and gave us a good price. I would definitely come back to get another vehicle or trade one in!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Audi Chantilly. We're glad our team could assist you with your vehicle choice and financing. We appreciate your feedback.

Service is really fast and also everyone is super kind.

Service is really fast and also everyone is super kind. Overall great service and everything went well

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's fast and kind service. We appreciate your positive feedback on your experience with Audi Chantilly.