Reviews

Average Ratings

4.1
50 lifetime reviews.
  • Purchased Used F-150 from Audi Chantilly

    I was in the market for a used vehicle specifically a 4 door truck. So I eventually narrowed my search and realized I wanted an ford F-150. Incide...


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    I was in the market for a used vehicle specifically a 4 door truck. So I eventually narrowed my search and realized I wanted an ford F-150. Incidentally Audi of Chantilly had one on their lot with all the features I was looking for. I eventually linked up with their dealer Marcus Pearson who was fantastic working with. He was incredibly helpful & informative he really made the whole car buying process for the first time very comfortable and beneficial. He was patient and willing to work with me and my demands for the vehicle. Ultimately I am very pleased with my newly purchased vehicle and the interactions I had work Marcus. Even after buying the truck he has continued to be attentive to follow up on any other needs concerning the new vehicle. I also had the opportunity to work with Wisam Alani in the finance department he explained to me my best financing options in addition to other very eye opening information when attempting to finance a vehicle in general which was very appreciated. He was able to provide me a rate and monthly payments that fit my budget. The buying process with Audi Chantilly was overall very pleasant between working with both Marcus & Wisam, the ONLY negative I have to say about the dealership as a whole which would really prompt me not to buy another used vehicle from Audi Chantily, was the fact their policy suggests that if the previous owner of a used vehicle only supplies one set of keys it's the new owners responsibility to have a second set made at their own discretion. The truck I bought only had one set of keys and furthermore I discovered the drivers side keypad lock on the outside of the door requires a factory pin in order to reprogram. Because no factory pin was provided by the dealership and I have no second set of keys, I am now being forced to either pay to have a second set made, or pay the fee for a nearby ford dealership to hook the truck up to a database and retrieve the factory pin from a computer which i've been told runs at least $100 if not more. Had I known I was buying this vehicle and would not be able to use that feature without having to pay or go through all this trouble I probably would have continued to shop around to find another truck.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My car buying experience with Audi Chantilly

    I purchased a 2014 Audi S4 from Yas Agaibey and had a fantastic experience. I found Yas very knowledgeable and incredibly responsive to my questi...


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    I purchased a 2014 Audi S4 from Yas Agaibey and had a fantastic experience. I found Yas very knowledgeable and incredibly responsive to my questions and needs. He came on his day off to show me the car and explain features. even though I did not buy the car that day, he kept in tough and made sure all my questions are answered in a timely manner. I will definitely buy from Audi Chantilly again, and highly recommend Yas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience buy a new Audi

    7/21/2017 Yas took the time a couple of days after I bought my new Audi to make sure that I fully understood the systems and if I had any addition...


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    7/21/2017 Yas took the time a couple of days after I bought my new Audi to make sure that I fully understood the systems and if I had any additional questions, not that I had any because of the great job he had done the previous two times we had met. Yas has be a great help. -- 7/19/2017 Yas Agaibey was incredible helpful and made the entire process of purchase my vehicle incredible smooth. Yas was very helpful and was very knowledgeable and passionate but the vehicle and what services I would need. If you are going to be buying from this great dealership work with Yas because he will make it a smooth process. I was able to buy the exact car I wanted and received a great deal from the Audi team at Chantilly. The service was excellent from the entire team there but in particular Yas was a great help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Audi Sales Review

    Many people may say that the car buying process can be a stressful process. That was not the case for me and my partner. I was initially nervous ...


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    Many people may say that the car buying process can be a stressful process. That was not the case for me and my partner. I was initially nervous because this would be my first Audi and I didn't know what to expect walking in. From the moment we stepped in the showroom we were greeted in a warm and welcoming manner by Mahdi. Like I mentioned before, this we be our first Audi and agreed that a used model would be a great fit for is. Mahdi was so polite and took the time to explain the information concerning the different models we were interested in. We had done a little browsing online at the different models but weren't sure what would be a good fit for us. Mahdi was patient with us; he taught us the different trim levels and options available and even gave us some information concerning the car buying process, which we appreciated (for example, finance and service options). With that, he helped us narrow down on our search and we were eager to proceed with a used A4. We are very happy with this choice and we are thankful that this experience was a positive one. We are excited to own our first Audi and be a member of the Audi family. Thanks Mahdi and thanks Audi.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great folow up and Customer service

    The car I wanted was sold but they offered several alternatives that ended up being a better deal..


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    The car I wanted was sold but they offered several alternatives that ended up being a better deal..

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good delar fair deal

    Was great experience talk with the stuff and look around cars was fell good but did not meet my best price so wasn't purchasing it maybe come back...


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    Was great experience talk with the stuff and look around cars was fell good but did not meet my best price so wasn't purchasing it maybe come back again to see if any better deal come up

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience

    Good experience! Erik and Wassim great to work with.


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    Good experience! Erik and Wassim great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thanks for nothing

    Asked for more info on a car and a assistant texted me right back and I told her stock # of the car and could I have more info and I was told some...


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    Asked for more info on a car and a assistant texted me right back and I told her stock # of the car and could I have more info and I was told someone would call me back shortly. Well after a week with no call I texted the number back and they informed me they sold the car. Glad I didn't drive two hours to Chantilly.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2002 BMW 330 ci

    I inquired online about the above vehicle. I was called back quickly by a sales person. Photos of the car looked good, however the price listed ...


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    I inquired online about the above vehicle. I was called back quickly by a sales person. Photos of the car looked good, however the price listed was well below KBB private party price. Red flag. When I asked why, I was told it was a "fixer-upper." It did not have a current inspection sticker. Apparently there were suspension/steering issues which the dealer did not reveal online and refused to repair. I asked if a pre-sale inspection by an independent BMW service center was possible. I was told the car would not be allowed to leave the premises and basically asked to take their word and trust them. Dealer policy. Big red flag! I have never purchased a pre-owned vehicle without a 2nd opinion, ever. I was continually pressured by the sales person over the phone to buy the car. I never visited Audi Chantilly. Don't ever buy a used vehicle from this dealership!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Thanks Marcus

    Marcus Pearson made all the difference when I was purchasing a used car from Audi of Chantilly. He was very honest, professional and took out all...


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    Marcus Pearson made all the difference when I was purchasing a used car from Audi of Chantilly. He was very honest, professional and took out all the stress from car buying experience. If you are in the market for new/used car at this dealer, make sure to ask for Marcus Pearson when you visit. I would definitely recommend them to my friends and family!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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