McCarthy Toyota of Sedalia

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 22, 2019

    I had a great experience with Geoff Wiegel buying our new car. He was very courteous, professional, knowledgeable, and polite during the whole process.... He had the knowledge and experience to help guide us into the correct vehicle. I highly recommend Geoff and would definitely buy from him again. I honestly feel like I’ve met a person that I’m going to have an ongoing friendship with. I wanted to spend our money local, and Geoff delivered.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perf...ect vehicle. We sincerely appreciate your business, and hope you enjoy driving your new vehicle! Please let us know if you need anything else in the future!

  • 1.0 out of 5
    April 15, 2019

    Do not do business with this dealership and especially the service department!! Brought my 2017 Toyota 86 in for oil change and routine service. Car came... back a half-quart underfilled, with dirt on drivers side door panel, door sill and floor mat. I thought it best not to say anything right then and there. Figured I could clean it up better myself at home. The next day I did just that but then noticed that my nearly new drivers side mat had been switched for a badly worn mat that looked like it came from a car with 40K miles on it. Then, I got a little angry, calmed mysel a bit and made a few calls. This brought nothing but a “black hole” of silence. I love my 86! But wherever I do take it in for future service I will not let it out of my sight. Stay away from this dealership, especially the service department.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are concerned to hear about your recent experience and would like to look investigate your case. To do so, we would need your full name. To discuss... further, please contact General Manager, Dan Woolston at dwoolston@kccars.com or 660-826-5400.

  • April 28, 2017

    got my car in for service and decided to walk around, I was met by sales staff that really knew what they were talking about, showed me the best options... to upgrade and made it easy...all before my vehicle was done in service! Now Ive got a New car! YAY ME!!! Thanks for the help

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are grateful for the five-star review! We are so happy that we made it easy and pleasant to upgrade and could give you such a great experience. We ...hope you're enjoying your new car and welcome any questions or concerns you might have at any time.

  • 5.0 out of 5
    January 14, 2019

    My second purchase from this dealership, thanks to Richard McElhaney for a great experience. I wasn't planning on finding my vehicle on the snowy day I... chose to visit the dealership but was pleased with the level of service I received and found the perfect trade in for my needs. I appreciate the dealership and all who helped make my experience a positive one.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Janette! We appreciate you taking the time to leave us such a great review! We are so pleased that we could help... you find the perfect vehicle to suit your needs. Please let us know if you need anything!

  • 5.0 out of 5
    June 16, 2018

    Dealership had the car inside, and we were allowed to take it for a test drive, went through the paperwork. The drove the vehicle back inside walked us... through everything and we were on the road.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing, Mike!

  • 5.0 out of 5
    March 26, 2018

    Geoff and Tom as well as the rest of the team that worked with me was great. This was my first time purchasing a car; I was with my parents but intended... to keep them out of it legally. However, the McCarthy Toyota team was still very respectful of their presence and questions which I appreciated. They were very thorough and patient with me which allowed me to understand the process. They also did a great job of educating me on the vehicle itself as well as the warranties, services, finances, etc. which allowed me to make a decision that I was confident and happy with. Wonderful job and thanks again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Madeline, you are so welcome! Thank you for your business.

  • 5.0 out of 5
    March 2, 2018

    They found exactly the car my wife and I were looking for and Mike Binney was a great salesman to work with. Mike even came in on his day off to help... us finish with the buying process. No concern of my wife was to trivial for him to address.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We are thrilled to hear about your experience working with Mike! We will pass along the great review to him. Please let ...us know if there is anything else we can help you with.

  • 5.0 out of 5
    October 14, 2014

    We hadn't even made a final decision to purchase a new vehicle when David Granados allowed us to test drive a new Prius V for the entire weekend. Needless... to say, that experience convinced us to finalize the deal! Great dealership, great sales team (thank you, David!), and great car! Wonderful experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2014

    We recently purchased a new Toyota at McCarthy Toyota in Sedalia. Dan Gilmore was our salesman and we could not be more happy. Dan handled every aspect... of our business transaction; he was very knowledgable, friendly, assistive and patient. From the initial choice of vehicle to the signing of the final papers the entire process went smoothly. Ed and Mandy in the financial office were great to deal with, friendly, pleasant, and very knowledgable. Every employee we encountered were friendly and represented the dealership well. We would highly recommend McCarthy Toyota in Sedalia for all your vehicle needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2013

    DAN GILMORE WAS EXCELLENT TO WORK WITH AND WAS STRAIGHT FORWARD WITH EVERYTHING. EVERYONE ELSE WAS VERY COURTEOUS AND HELPFUL. I LOVE MY PURCHASE AND AM... EXTREMELY HAPPY. I WOULD GLADLY DRIVE THE 4-1/2 HOURS TO BUY ANOTHER VEHICLE THERE!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews