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Mace Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mace Ford from DealerRater.

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Good buying experience.

Good buying experience. Low pressure and they worked with me on my trade in allowance. The salesman, Brendon, spent a lot of time after the sale explaining and showing us how to operate all the electronic features in the vehicle.

Good buying experience.

Good buying experience. Low pressure and they worked with me on my trade in allowance. The salesman, Brendon, spent a lot of time after the sale explaining and showing us how to operate all the electronic features in the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great customer service and helpful!

Dustin was quick to respond while he had other job duties at the time Landis took care of us in a timely manner. He helped us get the best deal. Highly recommend!

Great customer service and helpful!

Dustin was quick to respond while he had other job duties at the time Landis took care of us in a timely manner. He helped us get the best deal. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Dustin was fantastic and our experience was great!

One of the best experiences I've had with a dealership yet. Dustin was really easy to work with. He was very prompt in messaging quoted me a price and when I got there after a 5 Hour Dr. and sign papers that price is exactly what I walked out the door with. He was extremely helpful. He fed my kids pizza and went to Starbucks and got My Husband a coffee so that we wouldn't even have to make that stop when we were driving five hours back home to Lansing Michigan. We were in and out so fast financing was extremely quick And I absolutely love my car. I would recommend them in a heartbeat, even if you are a 5 Hour Dr.

Dustin was fantastic and our experience was great!

One of the best experiences I've had with a dealership yet. Dustin was really easy to work with. He was very prompt in messaging quoted me a price and when I got there after a 5 Hour Dr. and sign papers that price is exactly what I walked out the door with. He was extremely helpful. He fed my kids pizza and went to Starbucks and got My Husband a coffee so that we wouldn't even have to make that stop when we were driving five hours back home to Lansing Michigan. We were in and out so fast financing was extremely quick And I absolutely love my car. I would recommend them in a heartbeat, even if you are a 5 Hour Dr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Geneva, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

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Dustin is awesome

Dustin was great to work with. He even followed up several times after the sale. Dustin made sure I knew how to work all of the electronics and set up the apps on my phone for my wife and I

Dustin is awesome

Dustin was great to work with. He even followed up several times after the sale. Dustin made sure I knew how to work all of the electronics and set up the apps on my phone for my wife and I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy from Dusty

Dusty was very helpful and knowledgeable about the F150 I wanted, and spent time shoeing me how to use the high tech equipment that came with it! I would recommend Mace and Dusty for a wonderful buying experience!

Buy from Dusty

Dusty was very helpful and knowledgeable about the F150 I wanted, and spent time shoeing me how to use the high tech equipment that came with it! I would recommend Mace and Dusty for a wonderful buying experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Thank you Mace Ford for everything

Out of all of the dealerships in Terre Haute, Dusty was the first person that helped me get financings there at mace ford I know it wasn’t just Dusty working on it so I would like to thank everyone at Mace ford who helped.I’ll tell you this Mace ford #1 in my book to buy a vehicle from in Terre Haute in. I have gone to other dealerships in Terre Haute, and they really didn’t want to help you if you couldn’t go thru a bank for financing and wasn’t very friendly so here’s to you Mace Ford a big thumbs up 👍👍👍👍👍👍 thank you

Thank you Mace Ford for everything

Out of all of the dealerships in Terre Haute, Dusty was the first person that helped me get financings there at mace ford I know it wasn’t just Dusty working on it so I would like to thank everyone at Mace ford who helped.I’ll tell you this Mace ford #1 in my book to buy a vehicle from in Terre Haute in. I have gone to other dealerships in Terre Haute, and they really didn’t want to help you if you couldn’t go thru a bank for financing and wasn’t very friendly so here’s to you Mace Ford a big thumbs up 👍👍👍👍👍👍 thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

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dyerr0421@gmail.com

I had a very good experience with Mace Ford, the sales people were friendly and made the purchase very easy.

dyerr0421@gmail.com

I had a very good experience with Mace Ford, the sales people were friendly and made the purchase very easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ryan, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Transparent, Quick and Easy!

Dustin was very helpful in the purchase of our mustang, things were quick and easy! The service team was very transparent as well, a small issue we had before purchasing the mustang, they fixed right away! I would recommend this dealership to anyone looking for a car new or used!

Transparent, Quick and Easy!

Dustin was very helpful in the purchase of our mustang, things were quick and easy! The service team was very transparent as well, a small issue we had before purchasing the mustang, they fixed right away! I would recommend this dealership to anyone looking for a car new or used!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prompted and courteous sevice

We just bought a 2013 F150 from Mace. We dealt with Dustin, Brad and Lanis. They were all great with helping us and getting us into a dependable vehicle. Answered all of our questions that we had along the way and went above and beyond to get us into a truck that we wanted and found us the best deal they could and got our payment as cheap as they could.

Prompted and courteous sevice

We just bought a 2013 F150 from Mace. We dealt with Dustin, Brad and Lanis. They were all great with helping us and getting us into a dependable vehicle. Answered all of our questions that we had along the way and went above and beyond to get us into a truck that we wanted and found us the best deal they could and got our payment as cheap as they could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mace Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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Team Mace

These guys are great, Dusty is who helped us get into our new Durango GT and we love it. He listened to our wants and concerns and made sure we were comfortable with what we were purchasing without any pressure. It really was a great experience. Thank you Dusty and team Mace!

Team Mace

These guys are great, Dusty is who helped us get into our new Durango GT and we love it. He listened to our wants and concerns and made sure we were comfortable with what we were purchasing without any pressure. It really was a great experience. Thank you Dusty and team Mace!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rich, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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