Reviews
I recommend Jerome Wilson with Acura of Wichita!
I recommend Jerome Wilson with Acura of Wichita! He is above and beyond helpful as well as very knowledgeable. He made a stressful process much more manageable. I will make the multi-hour trip to buy from him again hands down!
I recommend Jerome Wilson with Acura of Wichita!
I recommend Jerome Wilson with Acura of Wichita! He is above and beyond helpful as well as very knowledgeable. He made a stressful process much more manageable. I will make the multi-hour trip to buy from him again hands down!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The team is professional.
The team is professional. The video is great which is provided with the inspection. Appreciate quickly getting an appointment in the Service Department!
The team is professional.
The team is professional. The video is great which is provided with the inspection. Appreciate quickly getting an appointment in the Service Department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car from Acura of Wichita was one of the easier
Buying a car from Acura of Wichita was one of the easier things we’ve ever done. The staff were all so great to us and communicated with us through every step. And the lobby had massaging chairs to relax in. I nice touch. 👌🏻
Buying a car from Acura of Wichita was one of the easier
Buying a car from Acura of Wichita was one of the easier things we’ve ever done. The staff were all so great to us and communicated with us through every step. And the lobby had massaging chairs to relax in. I nice touch. 👌🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciated the no pressure buying approach and the
We appreciated the no pressure buying approach and the efficiency with which our transactions were completed. Our salesperson, Kyle, was great to work with.
We appreciated the no pressure buying approach and the
We appreciated the no pressure buying approach and the efficiency with which our transactions were completed. Our salesperson, Kyle, was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Waited 5 hours to have 4 new tires mounted and balanced.
Waited 5 hours to have 4 new tires mounted and balanced. Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then told it would be 1:00....asked for loaner car again for lunch. While at lunch received a text that it would be 2:30 before they were done. Came back at 1:00 and waited until 2:15 before car was done. We drove 300 miles round trip to continue to do business with you folks as I have had multiple MDX Leased Vehicles over the past 15-20 years for work and have bought 3 MDX's in the last 8-9 years for us personally on top of this. Very disappointed as Walser since you bought Scholfield's and Scholfields's prior to the purchase have been our Dealership of choice for many years. I used to tell everyone how good the service was here and that is why we drove so far but can't say that now...hopefully will be better in the future.
Waited 5 hours to have 4 new tires mounted and balanced.
Waited 5 hours to have 4 new tires mounted and balanced. Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then told it would be 1:00....asked for loaner car again for lunch. While at lunch received a text that it would be 2:30 before they were done. Came back at 1:00 and waited until 2:15 before car was done. We drove 300 miles round trip to continue to do business with you folks as I have had multiple MDX Leased Vehicles over the past 15-20 years for work and have bought 3 MDX's in the last 8-9 years for us personally on top of this. Very disappointed as Walser since you bought Scholfield's and Scholfields's prior to the purchase have been our Dealership of choice for many years. I used to tell everyone how good the service was here and that is why we drove so far but can't say that now...hopefully will be better in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The team at Acura Wichita was highly professional and
The team at Acura Wichita was highly professional and made me feel right at home.
The team at Acura Wichita was highly professional and
The team at Acura Wichita was highly professional and made me feel right at home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service!!!! I love the video provided with the inspection of the vehicle during the service visit. Byron is super informative and helpful as well.
Great customer service!
Great customer service!!!! I love the video provided with the inspection of the vehicle during the service visit. Byron is super informative and helpful as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate the service has always been awesome with
I appreciate the service has always been awesome with Acura of Wichita. Byron does his best to accommodate and make sure I the customer has all the correct information to make a good decision for me and my situation. I do wish Acura offered a pay option like Afterpay or Sunbit for the very expensive times we need repairs and extra money for the repairs.
I appreciate the service has always been awesome with
I appreciate the service has always been awesome with Acura of Wichita. Byron does his best to accommodate and make sure I the customer has all the correct information to make a good decision for me and my situation. I do wish Acura offered a pay option like Afterpay or Sunbit for the very expensive times we need repairs and extra money for the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I felt taken care of and knew I was getting the best
I felt taken care of and knew I was getting the best deal. Walking away with a 6 year commitment is hard to do. But there was no pressure and Lam talked me through all my options.
I felt taken care of and knew I was getting the best
I felt taken care of and knew I was getting the best deal. Walking away with a 6 year commitment is hard to do. But there was no pressure and Lam talked me through all my options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was not happy with only one key fob and not knowing the
Was not happy with only one key fob and not knowing the vehicle did not have a jack or spare. There is a place for the jack and it was removed. This is my fault for not checking. Would have made a difference in the purchase.
Was not happy with only one key fob and not knowing the
Was not happy with only one key fob and not knowing the vehicle did not have a jack or spare. There is a place for the jack and it was removed. This is my fault for not checking. Would have made a difference in the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car