Billingsley Ford Lincoln of Lawton

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Reviews

3.9
34 lifetime reviews.
  • Exceptional customer service to say the least...

    The evening of Aug. 2, 2014, we expected all salesmen to be gone so we can look at some used vehicles without feeling pressured or hounded. Caught...


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    The evening of Aug. 2, 2014, we expected all salesmen to be gone so we can look at some used vehicles without feeling pressured or hounded. Caught by surprise, we heard this voice say, "You can take that car you're interested in for a spin." He politely introduced himself as Carlos. We took two vehicles on a ride and when we got back, Carlos answered any and every question with accuracy and precision as if he built those cars himself. Carlos is the most professional, hardworking and respectful individual we met at Billingsley Ford Lawton by far. We felt like he was extremely knowledgeable and gave us his very best because we left without any questions or concerns. We are so pleased to have him as our salesman that we are considering doing business with him and only him again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Flexin since 2010!!

    I am a regular customer here since moving to lawton 4 years ago. I bought my 2010 Ford Flex on the West coast and drove it over 2,000 miles here w...


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    I am a regular customer here since moving to lawton 4 years ago. I bought my 2010 Ford Flex on the West coast and drove it over 2,000 miles here without mechanical issues. My Flex has been and is still an awesome car thanks to the services provided here Billingsley. We purchased a nice min cooper from there dealership recently which has been an excellent car for my daughter. I am a woman and I have always been treated kindly with respect and with complete information with what's going on with my car. Staff and service are outstanding! Billingsley has gone out of their way to provide a very classy, comfortable waiting area with coffe and a charging station to access your personal devices (even popcorn to snack on while you wait). Today I am back again to get my headlight serviced. I was the give an estimate over the phone that it would be about an $80 repair, turns out to be a $900 + replacement due to the fact of having Xenon hid headlights... of course I did question this and did my research only to find out that Ford was absolutely correct which is why I'm back here getting it done correctly with no worries. Yes it is true that they told me my car would be ready but then called me back later to tell me they ordered the wrong headlight and it would take another day. I'm okay with it because nothing in this life is perfect. I guess my bottom line here is that sometimes what seems to be an easy fix can turned out to be a little more expensive once they get into the details of it all but at least with Billingsley you know the job will be done right! My personal Thanks to Joel and Jeff. Happy Veterans day to all Billingsley Veterans, you're still serving this country!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great dealership

    Chad Zuspann is great second truck I've gotten. I can't complain about anything always there to answer any questions.


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    Chad Zuspann is great second truck I've gotten. I can't complain about anything always there to answer any questions.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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