Billingsley Ford Lincoln of Lawton

Reviews

4.3 out of 5 4.3
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 28, 2017

    If you want to be taken advantage of make sure to go here. Worst experience ever and I will tell everyone - GO SOMEWHERE ELSE.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    UnhappyCamper, we're sorry to hear about your negative experience shopping with us. We aim to deliver the highest possible level of customer service e...very single time and never look to take advantage of our customers. We promise to do better if you give us the chance and we hope to get the opportunity to earn your business in the future!

  • 5.0 out of 5
    October 12, 2017

    Our salesperson, Ruben Delgado, was very helpful and knowledgeable. If you're looking to buy a car he's who you should go see.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ms. Richardson, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • October 18, 2017

    Ruben Delgado should be your go-to guy. I’ve been looking for a third car for traveling and he was very patient with my husband and I.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ms. Ramirez, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    October 2, 2017

    I've experienced nothing but superior reception, customer service, and car service/repairs from Jason Baughman and the rest of the service staff during... all the years I've taken my 2003 Lincoln Continental to them for routine maintenance and necessary repair. An added plus is the availability of a loaner car if needed, during service or repair and always getting a complimentary car wash upon completion of service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ms. McNeal, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    October 2, 2017

    The quality and consistency of care that my family had received for car care under Jason Baughman and his team of excellent workers.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Mcneal, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    October 2, 2017

    The quality and consistency of care that my family had received for car care under Jason Baughman and his team of excellent workers.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. McNeal, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    November 11, 2016

    I am a regular customer here since moving to lawton 4 years ago. I bought my 2010 Ford Flex on the West coast and drove it over 2,000 miles here without... mechanical issues. My Flex has been and is still an awesome car thanks to the services provided here Billingsley. We purchased a nice min cooper from there dealership recently which has been an excellent car for my daughter. I am a woman and I have always been treated kindly with respect and with complete information with what's going on with my car. Staff and service are outstanding! Billingsley has gone out of their way to provide a very classy, comfortable waiting area with coffe and a charging station to access your personal devices (even popcorn to snack on while you wait). Today I am back again to get my headlight serviced. I was the give an estimate over the phone that it would be about an $80 repair, turns out to be a $900 + replacement due to the fact of having Xenon hid headlights... of course I did question this and did my research only to find out that Ford was absolutely correct which is why I'm back here getting it done correctly with no worries. Yes it is true that they told me my car would be ready but then called me back later to tell me they ordered the wrong headlight and it would take another day. I'm okay with it because nothing in this life is perfect. I guess my bottom line here is that sometimes what seems to be an easy fix can turned out to be a little more expensive once they get into the details of it all but at least with Billingsley you know the job will be done right! My personal Thanks to Joel and Jeff. Happy Veterans day to all Billingsley Veterans, you're still serving this country!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Neesosweet, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 3.0 out of 5
    October 22, 2015

    Chad Zuspann is great second truck I've gotten. I can't complain about anything always there to answer any questions.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    October 19, 2015

    I was in the market for a transit van for my small business. I was really interested in the ford transit so I went down to Billingsley Ford to see Carlos... Aguayo he did an amazing job giving us all the information on the transit van. He even delivered the van to Frederick, Ok where our business is at. My overall experience here at ford was very welcoming and all the staff was very friendly and very knowledgeable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joaquin, we're glad to hear about your positive experience with us. Thank you for the positive review!

  • 5.0 out of 5
    October 13, 2015

    was looking to buy a suv our salesman clayton darnell was great! We didn't find what we wanted at first but a few days later clayton contacted me and foud... us just what we were looking for and we bought it. They were friendly, helpful and it was the best car buying experience we have ever had. Thank you clayton and Billingsley.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ms. Allen, we're glad to hear about your positive experience with us. Thank you for the positive review!

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