Buster Miles Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
193 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 21, 2019

    The staff at this dealership went way above what people generally expect from car dealerships. My salesperson Julianna was excellent. She got the deal... together quickly and made all the necessary arrangements for me to come and finish the paperwork. After the sale had been made, I had an issue with my vehicle. Juliana and the manager (Jimmy) ensured that the vehicle was fixed and met the expectations that I had about it in the first place. They went well beyond any expectations that I had of them. I will shop there from now on. If they will go to that much effort for a used car, then it can be assumed that they will have the same level of care for the new purchases. Great experience and I will shop there again.

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    June 11, 2019

    Ms Tekia was wonderful to work with. I knew what I wanted and what I was willing to spend. She helped make it happen in very short order. The old days... of haggling over a deal are gone. I drove 2 trucks and got financed on site and was gone in under 2.5 hours. I appreciate her being straightforward and honest.

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    Shopped for a used car
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  • June 22, 2018

    In a fast paced world we live in! The one thing we are all lacking is old fashion customer service. This Dealership is NOT lacking in anything. I received... OUTSTANDING customer service from everyone there. I purchased my 2018 Tahoe without getting my blood pressure up one time- You want a seamless purchase- You must reach out to these people. My purchase was a perfect 10!!!

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    Shopped for a new car
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    Dealer Response

    Wendee, Wow!! What a fantastic review!!! We are so glad that you had such a great experience!! Thank you for trusting us with the purchase of your ne...w Tahoe!! We hope to serve you again in the future! -Team BMAD

  • 5.0 out of 5
    May 26, 2019

    Drove 3.5 hours to this dealership and so glad I did. Purchased a 2019 Ford F150 Platinum from Chris Clay, and it was the best truck buying experience... I every had at a price that couldn't be beat. Very honest and a good christian man. Tommy Moore was very efficient and extremely courteous when it came time for all that paper work. This Dealership is top notch!! Thank you all so very much for a fast and pleasant purchase.

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    Shopped for a new car
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  • 5.0 out of 5
    May 1, 2019

    Purchased a 2019 Ford Expedition Limited from Juliana at Buster Miles Ford in Heflin Alabama and had the most pleasant car buying experience ever. They... truly went above and beyond getting me the perfect vehicle at a price that couldn't be beat. Outstanding group of honest, hard working people. Thanks so much!

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    Shopped for a new car
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  • 5.0 out of 5
    February 25, 2019

    Great buying experience. Chris and Wayne did an outstanding job and even stayed late so we could complete everything with one visit. It was a pleasure... doing business with good Christian people. Thanks again!!

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    Shopped for a used car
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  • 5.0 out of 5
    February 24, 2019

    Great friendly service is all I can say about Buster Miles!! Mr. George Silva was a blessing for me... He is very knowledgeable about the car industry... besides being very caring and considerate!!

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    Shopped for a new car
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  • 5.0 out of 5
    January 15, 2019

    Went online with Car Garu and found the make and model I was looking for at a price within my parameters. The Salesman and staff were very pleasant, straightforward... and upfront

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    Shopped for a used car
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  • 4.0 out of 5
    December 3, 2018

    Purchased a used truck from Juliana Gaines and she was awesome! Very friendly and very professional. I felt no pressure whatsoever to purchase the vehicle.... When I am ready for another vehicle in the future, I will go straight to her.

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    Shopped for a used car
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  • 5.0 out of 5
    November 27, 2018

    I've never enjoyed trying to buy a car. After dealing w/ Julianna Gaines, Matt Miles & Fin Mgr- I'll never say it again. They're OUTSTANDING

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    Shopped for a used car
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