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Buster Miles Ford

(199 reviews)
Sales hours: 8:00am to 6:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:30pm 8:00am–5:00pm
Tuesday 8:00am–6:30pm 8:00am–5:00pm
Wednesday 8:00am–6:30pm 8:00am–5:00pm
Thursday 8:00am–6:30pm 8:00am–5:00pm
Friday 8:00am–6:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buster Miles Ford from DealerRater.

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I drove 9 hours to pick up a 2018 jeep . It was everything I expected and more. Marc my salesman dealt honestly and felt I got a great vehicle. I showed up and he pulled up with it washed and full of gas and handed me the key. 5 star sales effort

I drove 9 hours to pick up a 2018 jeep . It was everything I expected and more. Marc my salesman dealt honestly and felt I got a great vehicle. I showed up and he pulled up with it washed and full of gas and handed me the key. 5 star sales effort

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to deal with and honest!! I called and told them what I was looking for and they said they had 2 of the F250’s I was looking for so I made the trip! They did in fact have what I needed and the deal was done! Thank you and we will see you on the next one!

Easy to deal with and honest!! I called and told them what I was looking for and they said they had 2 of the F250’s I was looking for so I made the trip! They did in fact have what I needed and the deal was done! Thank you and we will see you on the next one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I made the call to sales manager Jimmy Reeves, informed him of exactly what I wanted, drove over from Birmingham, and left with a nice truck at a fair price. Sales representative Rocky Stemen, along with Tommy Moore, was professional and made the transaction flawless. Definitely recommend Buster Miles Ford for anyone searching for a new or used vehicle.

I made the call to sales manager Jimmy Reeves, informed him of exactly what I wanted, drove over from Birmingham, and left with a nice truck at a fair price. Sales representative Rocky Stemen, along with Tommy Moore, was professional and made the transaction flawless. Definitely recommend Buster Miles Ford for anyone searching for a new or used vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Recently purchased a 2026 F350 Super Duty from Buster Miles salesman Phillip Lindsey and couldn't recommend the dealership and salesman more....Love the truck and Phillip made the process seamless......Thank you very much!

Recently purchased a 2026 F350 Super Duty from Buster Miles salesman Phillip Lindsey and couldn't recommend the dealership and salesman more....Love the truck and Phillip made the process seamless......Thank you very much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Have used this dealership for 12 yrs , always completely satisfied ! Wouldn’t go anywhere else

Have used this dealership for 12 yrs , always completely satisfied ! Wouldn’t go anywhere else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a very good experience at Buster Miles For in Heflin Alabama. I would recommend them to anyone wishing to get the car/Truck fixed. No coffee for customers are popcorn! ?

I had a very good experience at Buster Miles For in Heflin Alabama. I would recommend them to anyone wishing to get the car/Truck fixed. No coffee for customers are popcorn! ?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was treated like family, from the initial telephone call, finance manager and delivery. I truly see why Buster Miles IS FAMILY!!! I will definitely share my experience with my family. It was a 300 mile trip and worth every mile!!!

I was treated like family, from the initial telephone call, finance manager and delivery. I truly see why Buster Miles IS FAMILY!!! I will definitely share my experience with my family. It was a 300 mile trip and worth every mile!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure sales. Easy to work with finance dept; giving you all your options with a payment you can afford. Family owned. Knowledgeable staff. Prices on vehicles is the actual price you pay. The whole process of trading in; buying new vehicle; & finance part only took less than 2 hours.

No pressure sales. Easy to work with finance dept; giving you all your options with a payment you can afford. Family owned. Knowledgeable staff. Prices on vehicles is the actual price you pay. The whole process of trading in; buying new vehicle; & finance part only took less than 2 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Bella, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

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The experience with Buster Miles Ford was smooth, Very courteous, professional and answered all relevant questions pertaining to purchasing the vehicle. Services was excellent they delivered the vehicle to me the same day. Thanks!!

The experience with Buster Miles Ford was smooth, Very courteous, professional and answered all relevant questions pertaining to purchasing the vehicle. Services was excellent they delivered the vehicle to me the same day. Thanks!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Eddie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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My experience was above and beyond favorable to the customer satisfaction. They are truly there for the customer and whatever their need is. I just want to say I am very satisfied with my sales contact Mr. Wilson & Finance Mgr. Mr. Bradley. A special mention for Mr. Matt Miles for going the extra mile for me to be in such a fine automobile. Thank you for all the work that was done to meet what I was in need of!

My experience was above and beyond favorable to the customer satisfaction. They are truly there for the customer and whatever their need is. I just want to say I am very satisfied with my sales contact Mr. Wilson & Finance Mgr. Mr. Bradley. A special mention for Mr. Matt Miles for going the extra mile for me to be in such a fine automobile. Thank you for all the work that was done to meet what I was in need of!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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