Reviews
Fast and Friendly Service
I have had my car serviced here for years. The staff has always been friendly; the work has always been top notch. That is why I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servive
Always nice and friendly. As long as I live in Moses I will always buy from Brandon Love.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for the 5 star review!
Recall Work
This work was done efficiently and timely. Staff is wonderful to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for coming to see us! Have a good one!
Service
Leo in the Ford service department is the best! He even remembers our names and addresses us by name. He is always very professional and gives the best service! Hes the only one we will go to for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review! Have a nice night.
Leo is great
Thank you leo for dealing with the fixing of my car even though it wasn't in his shop. He would answer call questions and get back to me when the other location would not. Leo is by far the best one I have dealt with regarding the issues with car I purchased at one of the bud Clary locations. Thank you leo for making this bad time a tolerable time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 4 star review!
BAD SERVICE!!!!!!!
Very bad service. They damaged my stereo. They damage stuff while repair something else and don't take responsibility for it. I WENT AND TOLD THEM ABOUT IT WAITED FOR SO LONG AND DIDN'T DO ANYTHING! THEY SHOULD AT LEAST PAY FOR THE DAMAGE IF THEY CAN'T FIX IT!!!I WILL NEVER COME HERE AGAIN!!! DONT WAISTE YOUR TIME AND MONEY ON THIS PLACE!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The issue with the stereo was unfortunately unrelated to the repairs we did on the ignition switch. If the issue was related, we would have gladly accepted responsibility and repaired the stereo. We're sorry about the way you feel.
Very Positive Experience
Found Bud Clary Ford of Moses Lake through cars.com when looking for a truck. Very prompt, polite, friendly, reasonable, and informative customer service from all. Drove from Spokane to Moses Lake and would do so again for our next vehicle. Thanks Scott!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to give us a nice review!
The best customer service ever!
1st time we used Bud Clary, we were staying in the area and our 2013 Edge needed an oil change, and while they were doing the oil changed, found a serious problem, they ordered the part, and fixed it...which was so awesome, because our warranty was about to expire in less then a 100 miles. Then over the long week end our Edge's overheating light came on twice on our way back from Yakima. So Tues morning my husband called the Wenatchee Ford, and was told it would be 2 weeks before they could look at it ( with them it's always 2 weeks, even for oil changes). So he called Bud Clary and was told to bring it right over. They were the best, they dealt with the extended warrant people, got us to the renal car place...got the the part, fixed it, and we got it back the next day! I wish you weren't so far away, we would have you take care of oil changes. But if anything major happens, we'll be back. Thank You for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Connie, Thank you for doing business with us here at Bud Clary. I am so glad you had a good experience. Thanks again.
Service
Great staff and techs good job The treatment was like family would treat family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Jose, we appreciate it.
Service
Staff and techs treated me like family very professional and curtious.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Jose, thanks for your awesome feedback.