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Twin State Ford

(891 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed

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Reviews

(891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience purchasing my first truck. Every team member was excellent to deal with.Would recommend to anyone!

Great experience purchasing my first truck. Every team member was excellent to deal with.Would recommend to anyone!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Customer service women was so helpful and she answers to all my questions with kindness.

Customer service women was so helpful and she answers to all my questions with kindness.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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After what felt like an endless 14-day nightmare with our recalled 2021 Ford F-150, I want to recognize two people who truly made a difference. A huge shout-out and thank you to Jordan and Clarissa in the Service Department at Twin State Ford. They went above and beyond to help get the recalled parts on the national backorder and worked hard to get my son Travis's F150 back on the road as quickly as possible. Throughout a very frustrating situation largely beyond their control, they were professional, communicative, and genuinely cared about helping us. While the recall process itself was incredibly stressful, Jordan and Clarissa's dedication and customer service turned the experience around. Their efforts did not go unnoticed, and we are very grateful for everything they did. Thank you both for sticking with us and getting Travis back behind the wheel. Twin State Ford is fortunate to have employees who care as much as you do. For this, I may even consider switching from a Tundra to an F150 for my next truck!

After what felt like an endless 14-day nightmare with our recalled 2021 Ford F-150, I want to recognize two people who truly made a difference. A huge shout-out and thank you to Jordan and Clarissa in the Service Department at Twin State Ford. They went above and beyond to help get the recalled parts on the national backorder and worked hard to get my son Travis's F150 back on the road as quickly as possible. Throughout a very frustrating situation largely beyond their control, they were professional, communicative, and genuinely cared about helping us. While the recall process itself was incredibly stressful, Jordan and Clarissa's dedication and customer service turned the experience around. Their efforts did not go unnoticed, and we are very grateful for everything they did. Thank you both for sticking with us and getting Travis back behind the wheel. Twin State Ford is fortunate to have employees who care as much as you do. For this, I may even consider switching from a Tundra to an F150 for my next truck!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They have done an excellent job taking care of our vehicle. I look forward to them being our service agent of choice on our next vehicle.

They have done an excellent job taking care of our vehicle. I look forward to them being our service agent of choice on our next vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very courteous and helpful. I would highly recommend them to fix your automobile. I will definitely go back for my car needs.

Very courteous and helpful. I would highly recommend them to fix your automobile. I will definitely go back for my car needs.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jake was amazing, great service, great prices. Will definitely be back. Would recommend this dealership to everyone

Jake was amazing, great service, great prices. Will definitely be back. Would recommend this dealership to everyone

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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GOT ME IN ON TIME. DID THE WORK REQUIRED. COMFY WAITING ROOM TOO. THANK YOU...

GOT ME IN ON TIME. DID THE WORK REQUIRED. COMFY WAITING ROOM TOO. THANK YOU...

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I always receive great service from Twin State Ford's sales and service staff. They keep me coming back.

I always receive great service from Twin State Ford's sales and service staff. They keep me coming back.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was a great experience, not a lot of issues with getting the deal done.

This was a great experience, not a lot of issues with getting the deal done.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ethan was very thorough and answered all of my questions. He suggested routine maintenance and followed up with me regularly. I'll definitely be back for additional service.

Ethan was very thorough and answered all of my questions. He suggested routine maintenance and followed up with me regularly. I'll definitely be back for additional service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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