Reviews
Write a reviewTwin state ford service department is amazing.
Twin state ford service department is amazing.Clarissa rice is very friendly every time I’ve been there or called there,always has a big smile on her face and very helpful with answering all my questions.I’d also like to mention Brian as well,it was a pleasure to talk with him and enjoyed the ride he gave us down the road while my friend and my vehicles were being worked on.A big thank you to both of you.
Twin state ford service department is amazing.
Twin state ford service department is amazing.Clarissa rice is very friendly every time I’ve been there or called there,always has a big smile on her face and very helpful with answering all my questions.I’d also like to mention Brian as well,it was a pleasure to talk with him and enjoyed the ride he gave us down the road while my friend and my vehicles were being worked on.A big thank you to both of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership
Although I haven’t purchased a vehicle yet. I found this dealership to be on the spot. They’re trying very hard to get me the deal I need. Thanks You
Great Dealership
Although I haven’t purchased a vehicle yet. I found this dealership to be on the spot. They’re trying very hard to get me the deal I need. Thanks You
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
They did everything to help us and we really appreciate that . Also they really understand what are needs are and really thought of them
Great service
They did everything to help us and we really appreciate that . Also they really understand what are needs are and really thought of them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karena, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Twin State Ford
I was In and out in an hour for check engine light and oil change. Service man took time to explain the problem with the check engine light.
Twin State Ford
I was In and out in an hour for check engine light and oil change. Service man took time to explain the problem with the check engine light.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, The Twin State Ford Service Team
Review of service for a check-in scheduled on car.
Nice place to wait for service. Very short wait for car to be done. Any issues with car will be taken care of when I drop it off.
Review of service for a check-in scheduled on car.
Nice place to wait for service. Very short wait for car to be done. Any issues with car will be taken care of when I drop it off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Avaline! We really appreciate your business and we look forward to working with you again. Sincerely, The Twin State Ford Service Team
Quick Lane Service
We have gotten exceptional service from the Quick Lane service. We have used it for Vermont inspections and oil changes. The staff is friendly, easy to schedule, and convenient location.
Quick Lane Service
We have gotten exceptional service from the Quick Lane service. We have used it for Vermont inspections and oil changes. The staff is friendly, easy to schedule, and convenient location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Twin State Ford Service Team
great service
I think the service manager knows how to run a service dept. He does a good job. Clean waiting room.
great service
I think the service manager knows how to run a service dept. He does a good job. Clean waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Terry. We look forward to seeing you again in the future! Sincerely, The Twin State Ford Service Team
Very professional service, quickly done.
Service was done very quickly. Waiting room clean and very pleasent Would recommand this dealer for any type of service.
Very professional service, quickly done.
Service was done very quickly. Waiting room clean and very pleasent Would recommand this dealer for any type of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Twin State Ford Service Team
Great people to work with.
It was a low pressure environment and the sales team was great to work with. They were very helpful and I was able to sit down and build the perfect truck for my needs and budget.
Great people to work with.
It was a low pressure environment and the sales team was great to work with. They were very helpful and I was able to sit down and build the perfect truck for my needs and budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Excellent Service!
I was able to call and do the sale over the phone and pick the vehicle up the same day. That's a huge plus for me! My time is limited and I put a lot of miles on my vehicle each year for work. It's important that I have a reliable american made car. It was also nice that my salesman remembered me from 3 years ago and worked hard to get my repeat business. These are reasons why I'll come back to buy another car.
Excellent Service!
I was able to call and do the sale over the phone and pick the vehicle up the same day. That's a huge plus for me! My time is limited and I put a lot of miles on my vehicle each year for work. It's important that I have a reliable american made car. It was also nice that my salesman remembered me from 3 years ago and worked hard to get my repeat business. These are reasons why I'll come back to buy another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jody, thank you for the feedback! We are happy to hear of your positive experience at our dealership, and we are grateful you chose us. We look forward to serving you again in the future! Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642