Heller Motors

The best dealer I’ve ever purchased a car from. Kyle Moritz was an absolute professional when discussing vehicle options and price. He treated me like... a human being and not some quick sale. Prior to arriving, I spoke with his sales manager Greg. Just like Kyle, Greg was fantastic and went over everything with me prior to arrival at the dealer. Once there I had a minor concern that he quickly resolved to both our satisfaction, true professional. Keith at finance was a straight shooter. He didn’t try any funny business. He explained my extra addon options and offered me a great rate. Thank you very much Heller Motors for a painless and hassle free experience. I love my new Durango, Top Notch!

This was the best car buying experience I've ever had. From Kevin, the salesman to the finance team, it was easy and non pressure. I will be back for... my future purchases.

Excellent experience, GREAT staff! I recently drove 6 hours round trip to buy a used vehicle from Heller Motors. Found vehicle and dealership on-line.... I noticed they got great reviews on-line and that's what attracted me to them, plus they had the exact vehicle I wanted, they also have great prices, very large inventory. Our sales consultant was Brad Gillette and we were extremely pleased with his service, help, guidance and constant communication. He answered all of our questions via phone call or texting right away. We could not have been more happy with our experience with Brad, the sales manager and entire staff at Heller Motors. Worked with Jeff Stearns in finance and he made our process easy, quick and answered any questions we had. I would highly recommend Heller Motors! They are a very large dealership with a huge variety of inventory and great staff to help you whatever your need may be. Definitely worth the drive!!!

Jeremy was my salesperson. I felt like I’d known the guy 20 years, and he and the staff couldn’t have made it any easier than they did. Excellent experience.... I drove three hours for good reason, for the great service. Hats off everyone, you earned a repeat customer today.

Eric P and the rest of the staff were great. It’s been a good experience. They all pitch in for each other. Everyone is knowledgeable.

Drove two hours for a vehicle which wasn’t as described. Jeff and Jason consistently made this process a headache and I still haven’t received my deposit... back. Jason McKeon flat out ignores you and Jeff Butcher is like dealing with a giant toddler throwing a tantrum because I wouldn’t buy the poor condition car. Jeff made it a point to say, “I don’t know how you guys do things in Chicago, but here....” and I put a stop to it. This was in references to me backing out of the deal after putting a $500 deposit. Terrible experience, clearly a dealership that can’t be trusted.

Recently purchased a 2017 Grand Cherokee Summit and I could not be happier. I traveled 8 hours round trip for the vehicle as I was uncomfortable with... delivery sight unseen and I would not hesitate to purchase my next vehicle that way. The vehicle was just as Brad described, if not better. Jeff in financing was also a pleasure to work with and made everything as painless as possible. I will be adding Heller Motors and Brad and Jeff to my contacts for my next vehicle. You wont be disappointed, thank you both very much!

I recently purchased a used vehicle from Heller and I am not sure I can articulate how pleasant the experience was. Aaron was the sales specialist I worked... with and he was incredibly helpful in answering any/all of my questions, was quick to respond and was easy to get ahold of. He listened to what I was looking for in a new car and worked to find me options within my price range. He was accommodating and I am grateful for his help! I worked with Keith in Finance and he helped me understand my options for warrantees and explained things in a way that made me feel informed so I could make the best choice possible for me. I would happily recommend Heller to my friends and family!

Joe helped me buy my 2019 Challenger R/T. He went above and beyond my expectations. I work long hours and don't have time for car shopping so, he took... care of everything through text and email. When I picked up the car, all I had to do was sign and drive, literally! I highly recommend Heller motors and most of all, salesman of the year, Joe! Thank you very much for the great service by all!

Traded my BMW for a pre-owned 2017 Jeep Wrangler Unlimited Sahara. While the deal was not great, I did accept it as I did not have a lot of time to haggle.... That is on me, not them. I went after work to pick it up, and I will say for the most part everyone seemed cordial and pleasant to deal with. Since it was getting dark, I asked about any damage, and was told it was pretty perfect, but for a few hair scuffs (which I expect with a pre-owned vehicle). When I got home in the light, there are quite a few scratches etc., and the inside of the rear gate is pretty badly dented. It smelled OK when I picked it up, but after sitting overnight, it smelled like dogs inside. I had to use a pro steam cleaner and Ozone generator to make it palatable. I then went through the normal under-hood checks and found the Coolant/Anti-freeze container to be completely empty. The windshield reservoir was also empty. I then opened the breather and found a disgusting and clogged air filter, and cabin air filters were also filthy. I am sure I will find more when I have time to inspect, and not sure when/if the oil was changed, but not comforting that they did not even check basic items. For the BMW I traded, It had a new air cleaner, injectors, fresh oil, cabin air filter, belts and many other maintenance items. I would have at least expected the same level of care from an auto dealer. Also, the vehicle had 1500 more miles on it when I picked it up, than what was listed online in the Ad. When I pointed that out, the response was, " it must have been used or driven by someone"....You think??? After I got it home, I also noticed one of the front tires has a couple of chunks cut into it....not safe at all! At any rate, the people were pretty nice, but this is pretty bad business practice and I will certainly not be buying any vehicles from them again, nor recommending anyone. This is not a rant, and I have tried to be honest and balanced in my review. Just calling out the disappointing experience, so others may avoid, or at least ask them to check basic items before buying anything. Could not decide between 1 or 2 stars, but as I find more issues, I feel 1 is appropriate. I hope this saves someone else from having similar issues.