Reviews
Thank you to Kyle for all his help getting my daughter
Thank you to Kyle for all his help getting my daughter into a vehicle. Her existing vehicle has some issues and we had negative equity. Kyle worked in a very timely manner to make things work for us and get her into a dependable vehicle with less miles. Kyle has our families full trust and support. Thank you!
Thank you to Kyle for all his help getting my daughter
Thank you to Kyle for all his help getting my daughter into a vehicle. Her existing vehicle has some issues and we had negative equity. Kyle worked in a very timely manner to make things work for us and get her into a dependable vehicle with less miles. Kyle has our families full trust and support. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Kirt! Kyle and our team were happy to help, and we appreciate your continued support!
As much as I am skeptical of dealerships, this was a
As much as I am skeptical of dealerships, this was a pleasant experience. After talking to Joe Andres about a vehicle, I made the almost 4 hour drive from MO. When I arrived, Joe pointed out that he had an identical truck with 11000 fewer miles. I arrived at 9 and even with a test drive, had a deal with financing before noon. I had not planned to purchase that day so had no down payment. They went the extra mile (lots of them) and delivered the truck to me the next day! This dealership has changed my.mind about dealerships. There are still businesses that thrive because of great customer service. Joe Andres was an easy, no pressure sales rep that made it a pleasure to make a major purchase. Jimmy in finance was just as easy to work.with. I would highly recommend this dealership and would make the drive if I'm in the market for a vehicle in the future.
As much as I am skeptical of dealerships, this was a
As much as I am skeptical of dealerships, this was a pleasant experience. After talking to Joe Andres about a vehicle, I made the almost 4 hour drive from MO. When I arrived, Joe pointed out that he had an identical truck with 11000 fewer miles. I arrived at 9 and even with a test drive, had a deal with financing before noon. I had not planned to purchase that day so had no down payment. They went the extra mile (lots of them) and delivered the truck to me the next day! This dealership has changed my.mind about dealerships. There are still businesses that thrive because of great customer service. Joe Andres was an easy, no pressure sales rep that made it a pleasure to make a major purchase. Jimmy in finance was just as easy to work.with. I would highly recommend this dealership and would make the drive if I'm in the market for a vehicle in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan, thanks for making the drive from Missouri and giving us the chance to show you how we do it! We believe we can be transparent and no-pressure, and make life-long, satisfied customers. You and Joe picked a great-looking truck, by the way!
Fast, transparent with information and very responsive.
Fast, transparent with information and very responsive. Worked with Bob C and Jimmy in finance. Could not be more pleased! Wonderful experience and highly recommend!!
Fast, transparent with information and very responsive.
Fast, transparent with information and very responsive. Worked with Bob C and Jimmy in finance. Could not be more pleased! Wonderful experience and highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing bad to say what so ever.
Nothing bad to say what so ever. Highly recommend Heller Motors in Pontiac, IL. Was looking for a newer used Chrysler Pacifica. Wanted to trade in our Explorer for the van. Had the pleasure of working with Jeremy Mehrkens. Got to say one of the best salesmen I have ever worked with. Told him exactly what I wanted and he was able to get my family and I in a van that we absolutely love. He was to the point and didn't beat around the bush with things I asked him about. He is very professional, kind and courteous and knows how to help a customer. Jeremy worked with the finance department and even helped me get a lower payment than what I already had as well. I would definitely take the drive to come see Jeremy and the awesome staff at Heller's again. Thank you to Jeremy and staff!!
Nothing bad to say what so ever.
Nothing bad to say what so ever. Highly recommend Heller Motors in Pontiac, IL. Was looking for a newer used Chrysler Pacifica. Wanted to trade in our Explorer for the van. Had the pleasure of working with Jeremy Mehrkens. Got to say one of the best salesmen I have ever worked with. Told him exactly what I wanted and he was able to get my family and I in a van that we absolutely love. He was to the point and didn't beat around the bush with things I asked him about. He is very professional, kind and courteous and knows how to help a customer. Jeremy worked with the finance department and even helped me get a lower payment than what I already had as well. I would definitely take the drive to come see Jeremy and the awesome staff at Heller's again. Thank you to Jeremy and staff!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time dealing with Heller Motors and everything went
First time dealing with Heller Motors and everything went well. I would recommend visiting this dealership in Pontiac, Illinois.
First time dealing with Heller Motors and everything went
First time dealing with Heller Motors and everything went well. I would recommend visiting this dealership in Pontiac, Illinois.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I found my jeep online at Heller Motors.
I found my jeep online at Heller Motors. They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the Jeep shipped to my house and was as easy a purchase as any I’ve ever had. Thanks Heller Motors
I found my jeep online at Heller Motors.
I found my jeep online at Heller Motors. They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the Jeep shipped to my house and was as easy a purchase as any I’ve ever had. Thanks Heller Motors
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review. We believe that purchasing a vehicle should be this easy, every time! We're glad you had a great experience.
Drove an hour and a half to view a car.
Drove an hour and a half to view a car. Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the process so easy and seamless and helped me a lot as someone with below average credit. I got the car I fell in love with and I am so happy about it! They even kept the interior LED lights I had asked them to keep! Payton was really nice and made sure everything went smooth! Highly recommend!!
Drove an hour and a half to view a car.
Drove an hour and a half to view a car. Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the process so easy and seamless and helped me a lot as someone with below average credit. I got the car I fell in love with and I am so happy about it! They even kept the interior LED lights I had asked them to keep! Payton was really nice and made sure everything went smooth! Highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Gannon! It give us great pleasure to help our customers buy the car of their dreams. ENJOY!
Highly recommend Heller Motors!
Highly recommend Heller Motors! Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality of my purchase! Thanks a lot to everyone at Heller :)
Highly recommend Heller Motors!
Highly recommend Heller Motors! Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality of my purchase! Thanks a lot to everyone at Heller :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the review. We LOVE to show people how easy and stress-free car buying can be!
Would definitely send business to Heller again.
Would definitely send business to Heller again. I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indecisive and my salesperson Bob took the time to pull 5 or 6 trucks out for me. They evaluated my trade and handed me my keys back. So many dealers hold them for ransom these days. Through the entire process there was no pressure. We talked about all sorts of things like old friends. It was refreshing to find a team and dealership that understands how to treat customers like people and not just a deal. Thanks for being better than so many others.
Would definitely send business to Heller again.
Would definitely send business to Heller again. I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indecisive and my salesperson Bob took the time to pull 5 or 6 trucks out for me. They evaluated my trade and handed me my keys back. So many dealers hold them for ransom these days. Through the entire process there was no pressure. We talked about all sorts of things like old friends. It was refreshing to find a team and dealership that understands how to treat customers like people and not just a deal. Thanks for being better than so many others.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Heller was great!
Heller was great! Bob was very friendly and helpful. Low stress environment and made everything very easy.
Heller was great!
Heller was great! Bob was very friendly and helpful. Low stress environment and made everything very easy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase