Reviews

3.8 out of 5 3.8
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 9, 2019

    I got a vehicle from Markosian Auto at the end of 2018. OMG!! Let me tell you all about it... I don't have the best credit and I wasn't able... to get in to a vehicle financed through a bank for under $500 a month...so their "credit builder" vehicle lease program was available to me. The salesman talked and talked, worked with their "Finance" guy and were able to get me into a vehicle. During the actual signing of the lease paperwork, they failed to disclose the fact that I COULD NOT, at the end of my lease contract, just turn the vehicle back in and walk away. They offered this "sweet deal" on bumper to bumper advanced warranty that covers everything except paint and tires for the remarkably low price of $50/month... they never disclosed that if I needed repairs done, I would have to pay a "deductible" on the warranty I was already paying for. They never gave me the chance to even read through the paperwork I was signing, the salesman had given me a brief rundown of what the paperwork was that I was signing. A few weeks after having the vehicle, it quits, leaving me stranded. Any other dealership would have worked and worked to make it right for me... winning my business over again...but nope! Not these jokes! They made it my fault (basically) that I am leasing a "lemon" from them AND the advanced warranty that I had mentioned earlier...it can NOT be cancelled once you sign your paperwork...so now, instead of making this crappy situation right, I am now responsible for the towing charge, the repair charge and if it's more than $1,001 then I am responsible for 60% of the cost. How ridiculous does that sound? I would NEVER EVER EVER, FOR THE LIFE OF ME EVER RECOMMEND THIS USED CAR DEALERSHIP TO ANYONE IN MY LIFE!! They have screwed me SOOOOOO bad on this deal and they have me by my throat on this vehicle lease so I have no other option than to turn to my attorney for legal advice on this because if I early terminate this lease, they will charge me $1,500 for an "early termination" charge plus whatever other charges they decide they want to throw at me so no matter what happens, THEY WILL WIN!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    Called in and worked with Melissa, she is super friendly, she made me feel like I have a chance to get into a car so I got a ride down to the one on redwood... and they really made me feel like they pulled the red carpet out for just me!! I worked with Manuel as well and he went over my credit and told me something's I can work on and then I got approved for the car I wanted when I came in and I was out in less than 2 hours! Process was amazing! Thanks Melissa and Manuel

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 28, 2018

    Great salesman Dallas was very patient, not pushy and was helpful, didn't sugar coat things just straight to the point kinda guy. We appreciate their... help with getting us into a vehicle to help our situation the most. Also thanks to Amber she was very helpful and had great customer service!

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2018

    George was great. Just wish they would fix the key fob. The car is a repo and needs a new one. Other than that the car was great.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2018

    We have been looking to trade in our vehicle for a couple years. In March we came to Markosian Auto and we're not greeted and then felt turned away.... We were disheartened to say the least. HOWEVER, this is the BEST place for financing and they were willing to work with anything so we gave them another chance. We were greeted by Brett Darcy, one of the best salesmen we've ever dealt with. AMAZING, AMAZING SERVICE. Not only did we get help right away, we were able to close on a deal that day. He even worked harder to find a vehicle when the one we planned on fell through, AND stayed closing to finish up. We highly recommend Markosian Auto to anyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2018

    Jim is my personal hero! He got me into a car when no one else would. Got me into a freakishly nice car. And made it fit within my budget. He was crazy... helpful. And made the whole process quick and easy, and got me out of there within only a couple hours. Instead of having to spend all day at a dealership. It was awesome! I highly recommend going to see him. He's been at this location forever. And he is a wonderful human being!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 22, 2018

    If you don't have a down payment they will send you to a place to get one that will charge 100% interest. Then the hippy mechanic can't be bothered... with actually fixing anything. But it's a typical buy here pay here lot; crappy cars that are way over priced and fall apart ten minutes after leaving the lot...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2018

    Brett Darcy was awesome he did a great job getting me into a vehicle knows his job very well i appreciated every thing Thank you Markosian

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    I went to the taylorsville location and Brittany is amazing!! She worked really hard to get us a car and a car we liked! Thanks

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2018

    I worked with Chris at the Taylorsville location he was awesome showed me all my options and the car I wanted was in ogden so we worked it all out I was... able to go get the car and they cleaned up gave me a great deal to get the car I wanted even with less then perfect credit! Best day ever! Thanks Chris

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
View More Reviews