Reviews
Write a reviewOne Happy 😊 Customer
I drove off in a car that I would have thought I could purchase!! Awesome young man who helped us along the way!!! Awesome experience!! I'm a happy camper 🙂
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's wonderful to hear, Joyce! Thank you so much!
Wait There's More
Two issues. First one, just purchased a new Chevy Traverse. After a few months I was hearing a noise on my brakes. Came in for service and explained I needed to go to work. I was told I could have a loaner car for the day. I was also given a number to text if I had any questions or concerns. When I arrived I explained to the person who was helping me and was told that they don't loan cars. That number that was given to me had no response to texts or calls. Second, went in for my second oil change ( the first one was free) as I am waiting, I'm receiving text messages on the status of the oil change. The last text message was the bill. It read, Total for services, $50.43. Went to the window to pay and was handed a bill for $90.81. I spoke to the person at the window about the text message with the total for services bill and was told that the bill that I received doesn't include the labor. But yet it says total for services.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you sharing your feedback with us, Phil. Those aren’t the types of experiences we want to provide our customers, and we apologize for the confusion. Kevin Smith is our Service Manager, and he would like to speak with you about your recent visits. Kevin is available at your convenience at ksmith@andymohr.com or 317-563-0893.
Rolling With Andy Mohr Speedway
Dry nice and helpful. They did what they told me they would do and I M extremely happy. I would recommend doing business with them. Wrong
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your recommendation, Kimmie! Thank you!
Andy Mohr
As I’ve been to several different dealerships for service, I’d like to say overall, I’ve always had the best deal for my money so this one. From the time you walk in to get service you’re treated respectfully and timing is everything. They take care of you, keep you up to date on what’s happening with your vehicle abs how much it’ll cost. No surprises! I love this place!!! Jeff had taken care of my needs with priority and I appreciate his soft spoken kindness. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that Jeff and the team have treated you so well, Michelle! Thank you so much for sharing, and we look forward to assisting you again in the future!
Great experience!!
All the folks at Andy Mohr Speedway were very helpful and nice. They went out of their way to make sure I was taken care of. I was treaded like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's the type of experience we strive to provide, James! Thanks so much for taking the time to share!
Buyer
I would recommend this dealership. My overall experience was astonishing and glorious. The whole team was awesome! Everybody was very understanding, patient, and polite. Thank you all so much!! For a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words, Tamara! We're glad that you enjoyed your experience with us!
Great Service
Service was great. My car was evaluated and ready for pickup in just a few hours. I would use this dealer again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're very glad to hear that, Cindy! Thank you!
Brian
Steve Pham is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much, Brian!
2000 Pontiac GTP Window Repair l.p.
I was pleased with the promptness of the service and the willingness of the dealership to express ship the necessary part. My only issue was that even though I had a 10 am "appointment", it took 30 minutes to take my information and take my vehicle back to a service bay. Otherwise, I was satisfied with the process.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback, Gary! Thank you!
Andy Mohr Speedway Chevrolet
As always, this location is close to my home. The service is always fast and friendly. That is why I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear it, Joe! Thank you!