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To be very-very truthful, We have only lived in Ozark, MO. for a little over (15) fifteen years, and Dennis Hanks Chevrolet, and his extended fami...
To be very-very truthful, We have only lived in Ozark, MO. for a little over (15) fifteen years, and Dennis Hanks Chevrolet, and his extended family (relatives and employees) are the among a select few, (the best of the best). Each time we go to either visit and shop we are welcomed, and not bombarded to buy this or that. To put it as shortly as possible, after each visit (pertaining to all vehicle matters, which includes more than a few vehicle purchases, numerous oil changes, a rattle here or there, or to push it to the extreme - 50,000, 100,000 or approaching a 150,000 mile total vehicle check over (on several vehicle purchased), we have always been treated with respect, and not just the old come back and buy respect, but pure and sincere close friendship respect, from the entire "Dennis Hanks" extended family. A true pleasure with no pressure. 06/30/2015
Hank Maggard and Steve went out of there way to make sure we were very happy with the vehicle we got before we left. They are amazing. We are 2nd ...
Hank Maggard and Steve went out of there way to make sure we were very happy with the vehicle we got before we left. They are amazing. We are 2nd genetation Dennis Hanks vehicle buyers and would recommend Ozark Chev. Thank you!
We started hearing a weird sound on our 2011 Chevrolet Traverse in the middle of December so we took it to a local automotive shop to get the oil ...
We started hearing a weird sound on our 2011 Chevrolet Traverse in the middle of December so we took it to a local automotive shop to get the oil changed thinking that was the problem. They said sorry it’s more than the oil you might take it to a Chevy dealership and see if they will fix it under warranty or maybe extend it for this problem. We took it to Ozark Chevrolet. We were called the next day by the service department stating they could not find the issue by checking it without getting in to the engine and that it would take 15 hours which costs $1500 and that it was out of warranty, and if it were needing multiple items in the engine replaced then it would end up being around $6500 total. My wife and I talked and did not want to chance it and decided to trade it in and take the loss. We bought a 2011 Nissan Pathfinder on December 28th, 2016 from Jesse Maggard, who was great through the whole process and still after the fact. The next day I took the title for the Traverse to Ozark Chevy and signed it over, I was then told they would send the title for the 2011 Nissan Pathfinder, in certified mail to me. I waited for about a couple of weeks thinking it should be here anytime, and then I just finally called. Bryon Shelton, who was not who I originally dealt with on the finance side, was not in so I left a voicemail. He did not call back so I called again the next business day and he told me that they had to send out for the title and it only been done “last week” since it had been done (The 17th of January) and was told it should be in “next week”. It did not come in so I called three times having to leave voicemails. I never received phone calls back so I called again during the middle of the day trying to catch him. He was busy so I was asked if I wanted his voicemail, I said no I want to talk with a manager or someone to get this rectified. Bryon called me back that night and I told him that it is almost time to make a payment on the vehicle that I do not even OWN yet and that I am at the point I just want to return the vehicle and get my old one back. Bryon told me he would get with the manager and have him call me or get back with me to tell me the manager would not be able to call me, which never happened. The next day I went to the dealership and found out Bryon had went out of town. I then had to talk with a Controller who told me they applied for a duplicate title on the 20th from Arkansas because the person who traded it in did not give the title. I told her the same thing about wanting to be done with this and get my old vehicle back. She told me she would get with the manager and would call me either that night or the next morning. That was 2 days ago and I have yet to hear from anyone at the dealership and still do not have a title.