Ozark Chevrolet

Great people and great prices! A huge thanks to Wade and Chad for making the buying process easy so I could own my dream truck.

Worked with Wade to get this deal set up. Everything worked out exactly as he said. Price was exactly as we discussed with no gimmicks or hidden last minute... fees. I absolutely can not stand buying a car from most dealers because of the run around. Ozark Chevrolet was different and Wade was Awesome.

I bought a car today from John Hyatt at Ozark Chevy He made buying a car a pleasent experience . It was quick ,easy and painless . No price haggling,long... drawn out sells tactics . I will reccomend John and Ozark Chevy team to my friends. Thier team from sales ,financing, services and repairs are friendly, professional,very helpful with all our needs.

We took my daughters car in for an issue and got it fixed the same day. While there we had looked over to see how much they would give for a trade in.... Found a car she liked with a lot less miles, 4 years newer, gap ins and extended warranty to cover her to 190,000 for only $7 more a month than she was paying on her car. Jesse was our salesman and he was awesome. Thanks for everything Jesse.

Small town feel. Not a high pressure big dealership. They do everything possible to make sure you want to give them a ?10? or 5 star rating. Thanks!

They did not hold up to what was agreed upon. Traded in a 2016 for a 2019, they agreed to move over my custom stereo to my new truck, my door speakers,... two amps and a subwoofer box, I told them before sale this must be done if I was to purchase a truck, they agreed then after the sale they refused.. this was my first and will be my last time purchasing a vehicle from this dealership..

I was looking for a good used truck for a while, and when I saw one I really liked, I called and spoke to Hank. He had the truck ready when I arrived,... and we took it for a spin. Hank handled everything needed for the purchase, and even had it cleaned after; as we test drove it in the rain. He made the whole deal extremely pleasant, and the finance manager, Chad, even gave me a better percentage rate than I expected. I really love this truck.(I only wish it had an owners manual.) I would definitely see Hank again to buy another vehicle. Hats off to Hank and Chad. Great job!

I bought a car from Ozark Chevrolet and the process was made very simple. I test drove the vehicle I was interested in and left the lot within a few hours... with that vehicle. There were some hiccups on my end, but the Hank was very understanding and patient. I would 100% recommend purchasing a vehicle from Ozark Chevrolet. They make the entire process a breeze and are quick to answer any questions you may have and boy did I have a lot of them. Go to Ozark Chevrolet and see Hank Maggard, he will hook you up!

I recently took my Chevy Cruze into this dealership because the check engine light came on and when I read the code at autozone, it came up that the intake... manifold was broken and since that is a part of the powertrain, it should still be under warranty. They worked on it and fixed a secondary issue still under warranty, but they lacked the wherewithal to have originally realized that it was under warranty. They attempted to charge me over $1200 for the job until I demanded that they were wrong and that it should still be covered under the powertrain warranty. They realized that they were not going to get a dime out of me until they actually followed the warranty rules and fix it for no charge. But while they were under the car they decided to find 3 other issues that specifically were not covered. All 3 were a hoax because I had a certified technician look at afterwards and he said that they were just trying to get money for doing nothing. Once they were fixed I picked up my car and drove off. Less that 2 weeks later, the check engine light came on again. Upon my inspection, a knocking noise came from the area around the intake manifold (what they just replaced). Long story short, took it in because it seemed like an issue they could have easily caused. They came back with the knock sensor being busted. Now, I’m well aware things break for no apparent reason. However, the knock sensor lies just underneath the intake manifold. Seems a little fishy to me. The main guy that handles the phones said that it was nowhere near the intake manifold. Not according to engine diagrams though... Their quote on labor was $270. A little high, all things considered. Just a short sensor that only requires removing a piece or two. But that is what their book of repairs told them it would cost. I looked it up and found out how easy it was, it’s location, and how likely it was that they caused it. I confronted them and they stuck their ground, even being rude to my wife when I had to step away for a minute. I will not stand for that. We decided that we were going to just do it ourselves. We made sure to give them an earful and showed them the diagrams of how they were wrong. One technician even said that we should pull the car up and pull out the old part since it would “only take a minute”. I confronted him about his estimate for looking at the part to which he responded that the labor cost of $270 was accurate for removing and replacing the part that would “only take a minute” to pull out and look at. We called them out on all of their BS money grabbing practices and then simply demanded our car back because they were not deserving of anyone’s time or money. They then proceeded to require $58.XX dollars to pull our car off the rack! There simply was no way to keep their sticky fingers out of our pocketbook for that one though. I tend to be a quiet calm person that gives people loads of respect. I am also a Chevy guy that is pretty brand-loyal. This dealership has lost all of my faith and business. I will never return to this dealership. I would rather drive the extra 20 minutes to get to Springfield for the dealerships there. Never waste your time with this awful dealership. Go somewhere else. Terrible customer service No responsibility for their mistakes No willingness to work with you Outrageous prices for “only take a minute” jobs Never go here

Very simple purchase. No games . Friendly helpful staff