[{"id":138670,"firstName":"Mark","lastName":"Neitzke","titleText":"Assistant Service Manager","shortBioText":"","emailTxt":"placeholder3@palatineacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/users/elapointe/7d481a84-b0e6-4496-9b74-cf11e1c4124a.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":138660,"personPtyId":46565693,"firstName":"Michael","lastName":"Nauert","titleText":"Sales Consultant","emailTxt":"m.nauert@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/3a1830afb5cf.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":311112,"personPtyId":46691791,"firstName":"Aamer","lastName":"Ali","titleText":"Service Advisor","emailTxt":"a.ali@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/1446ff16f40a.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":16989,"personPtyId":40196723,"firstName":"Omar","lastName":"Shabaz","titleText":"Service Director","shortBioText":"","emailTxt":"aaip.servicemgr@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/users/aaipoffice/omarshabaz.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":138667,"firstName":"Chris","lastName":"Clark","titleText":"Assistant Service Manager","shortBioText":"","emailTxt":"placeholder@palatineacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/users/elapointe/9ed6d1ee-41ad-4d20-b355-e543a7856d31.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":310776,"firstName":"Szymon","lastName":"Rola","titleText":"SALES","emailTxt":"s.rola@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/53437ed90865.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":311078,"personPtyId":40199858,"firstName":"Dustin","lastName":"McConaughy","titleText":"Sales","emailTxt":"d.mcconaughy@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/27a3610b9965.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":311113,"personPtyId":46572033,"firstName":"Jeremy","lastName":"Hardman","titleText":"Assistant Service Manager","shortBioText":"I grew up in Rolling Meadows, spent years camping and learning skills through scouting that I have used consistently throughout my entire life. I started in the automotive business right out of high school after taking several shop classes. In August of 2000 I started with the Bob Rohrman Auto Group at Schaumburg Honda, I spent 10 years there as a master technician and then moved over to Acura where I've been ever since!","emailTxt":"j.hardman@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/c7247a2510bd.jpg","drDealerId":896,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"896659200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":311075,"personPtyId":40199806,"firstName":"Stuart","lastName":"Craig","titleText":"Sales","emailTxt":"s.craig@rohrman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/bab8002055b6.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":310774,"firstName":"Yegor","lastName":"Azarov","titleText":"FINANCE MANAGER","emailTxt":"y.azarov@rohrman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/537fca3a2902.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":310772,"firstName":"Alber","lastName":"Youssef","titleText":"NEW CAR SALES MANAGER","emailTxt":"a.youssef@rohrman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/6f022e574327.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":310771,"personPtyId":46512288,"firstName":"Chase","lastName":"Rohrman","titleText":"GENERAL MANAGER","emailTxt":"c.rohrman@rohrman.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/6bd2ce191fe6.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":311072,"personPtyId":40200075,"firstName":"Cesar","lastName":"Roman","titleText":"Sales","emailTxt":"c.roman@rohrman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/e3017824385f.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":138666,"firstName":"John","lastName":"Fairbairn","titleText":"Parts Manager","shortBioText":"","emailTxt":"j.fairbairn@rohrman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/elapointe/74dabf43-7bff-43ba-ab51-2180ab9ae173.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":138669,"firstName":"Adam","lastName":"Lisikiewicz","titleText":"Parts Consultant","shortBioText":"","emailTxt":"placeholder2@palatineacura.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/elapointe/534a0b0a-4087-4b52-82f1-144ec1a1cc7d.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":311110,"firstName":"Alex","lastName":"Matios","titleText":"Parts Consultant","emailTxt":"a.matios@rohrman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9346ec2375f4.jpg","drDealerId":896,"certifiedEmployee":false,"deptDscrp":"Parts"}]
Cars for Sale   /   Dealers  /  Arlington Acura in Palatine

Arlington Acura in Palatine

4.9 out of 5 4.9
448 reviews
1275 W Dundee Rd Palatine, IL 60074
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 3:00 PM

Arlington Acura in Palatine Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:30 PM

Tuesday

7:30 AM - 7:30 PM

Wednesday

7:30 AM - 7:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 231-0455
Used (866) 892-7510
Service (847) 241-4676

Inventory

NEW
$45,500 MSRP $45,500
2019 Acura RDX
  • Exterior Color: White Diamond Pearl
  • Interior Color: Red
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$33,000 MSRP $33,000
2019 Acura TLX
  • Exterior Color: San Marino Red
  • Interior Color: Parchment
  • Transmission: 8-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$45,500 MSRP $45,500
2019 Acura RDX
  • Exterior Color: White Diamond Pearl
  • Interior Color: Red
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$42,900 MSRP $42,900
2019 Acura RDX
  • Exterior Color: Majestic Black
  • Interior Color: Ebony
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$45,900 MSRP $45,900
2019 Acura RDX
  • Exterior Color: Majestic Black
  • Interior Color: Red
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$38,200 MSRP $38,200
2019 Acura TLX
  • Exterior Color: Platinum White
  • Interior Color: Parchment
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 41 reviews

Mark Neitzke

Assistant Service Manager
(5.0) 42 reviews

Michael Nauert

Sales Consultant
(5.0) 28 reviews

Aamer Ali

Service Advisor
(5.0) 27 reviews

Omar Shabaz

Service Director
(5.0) 21 reviews

Chris Clark

Assistant Service Manager
(5.0) 18 reviews

Szymon Rola

SALES
(5.0) 8 reviews

Dustin McConaughy

Sales
(5.0) 38 reviews

Jeremy Hardman

Assistant Service Manager
(5.0) 12 reviews

Stuart Craig

Sales
(4.9) 34 reviews

Yegor Azarov

FINANCE MANAGER

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since January 2001

Serving the Palatine area, Arlington Acura In Palatine, located at 1275 East Dundee Road in Palatine, IL, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

...



Photos & Videos

1
Photos

Service

Oil, Filter Change

$40.95 and up*

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Detailing

$189.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
448 lifetime reviews. Includes reviews of Arlington Acura in Palatine from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service recommend deal helpful price professional process lease excellent honest knowledgeable pleasant courteous finance oil outstanding respect reasonable warranty attentive repair fix communication paperwork polite
All Reviews service recommend deal helpful price professional process lease
All Reviews service recommend deal helpful price professional process lease excellent honest knowledgeable pleasant courteous finance oil outstanding respect reasonable warranty attentive repair fix communication paperwork polite
  • 5.0 out of 5
    Replaced battery after only 2 years
    by Deem on DealerRater.com
    October 12, 2018

    My battery was replaced 2 years ago and covered under warranty. That battery must not have been a good battery as I needed a new battery 2 years later.... Now I have a warranty on this new battery. fingers crossed that this new battery is better than the last one. Service is always excellent!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Neitzke

    Assistant Service Manager

    (5.0) 41 reviews
  • 5.0 out of 5
    Acura bestest!
    by R Cool on DealerRater.com
    October 6, 2018

    The service provided was efficient and spot on! It went well. Picked up car as expected. The service department was great and very helpful to us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Omar Shabaz

    Service Director

    (5.0) 27 reviews
    Chris Clark

    Assistant Service Manager

    (5.0) 21 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Great experience
    by Dave from Naperville
    August 31, 2017

    Ryan was very easy to work with he made me feel at ease and gave me a lot of options before I decided to buy a car. It was a very nice location and everyone... I encountered was very nice.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    WOW!!!!
    by Jasyas on DealerRater.com
    October 5, 2018

    Amazing customer service and great people to do business with and I will be coming back for ALL my service needs. They are trustworthy and genuine.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Aamer Ali

    Service Advisor

    (5.0) 28 reviews
  • 4.8 out of 5
    Car purchase
    by Lanak on DealerRater.com
    October 5, 2018

    Mike at Arlington Acura was very professional, courteous and knowledgeable. Car was reasonably priced and we got a good deal. Mike took care of us quickly... and efficiently.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Michael Nauert

    Sales Consultant

    (5.0) 42 reviews
    Yegor Azarov

    FINANCE MANAGER

    (4.9) 34 reviews
  • 5.0 out of 5
    Traded my Santa Fe for an RDX
    by Love my SUV on DealerRater.com
    October 3, 2018

    Really struggled with this decision but the 2017 Santa Fe sport just did not perform well. Dustin helped me review features and test drive the RDX. I've... never traded in a car with less than 2yrs ownership but once I did I never looked back. Appreciated the low pressure, helpful and courteous support.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Dustin McConaughy

    Sales

    (5.0) 8 reviews
  • 5.0 out of 5
    The easiest car transaction ever!
    by Benia77 on DealerRater.com
    October 1, 2018

    We???ve dealt with quite a few dealerships in my life but this experience was by far the best. My husband and I were assisted by Szymon who was extremely... nice, easy to work with, and very knowledgeable. Overall grade A+!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Szymon Rola

    SALES

    (5.0) 18 reviews
    Yegor Azarov

    FINANCE MANAGER

    (4.9) 34 reviews
  • 5.0 out of 5
    Top Notch Dealership
    by Rick V. on DealerRater.com
    September 26, 2018

    Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that... were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Neitzke

    Assistant Service Manager

    (5.0) 41 reviews
  • 5.0 out of 5
    Thanks
    by Sasha on DealerRater.com
    September 16, 2018

    Thanks Mark for a very good job. And thank you to help me make deal with my insurance company. Jesus, I have to say 25 words, I don???t know so much on... English. Thanks again, and bless you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Neitzke

    Assistant Service Manager

    (5.0) 41 reviews
  • 5.0 out of 5
    Outstanding customer satisfaction
    by William on DealerRater.com
    September 9, 2018

    Agron and Roscoe are very professional and very likable. Highly recommended the Dealer if you have not been there yet. Get Agron if you can. He worked... his magic to make a deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
View More Reviews