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Arlington Acura in Palatine

Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 5:30 PM

Arlington Acura in Palatine Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:30 PM

Tuesday

7:30 AM - 7:30 PM

Wednesday

7:30 AM - 7:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2001

Serving the Palatine area, Arlington Acura In Palatine, located at 1275 East Dundee Road in Palatine, IL, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

...



Service

Oil, Filter Change

$40.95 and up*

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Detailing

$189.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
464 lifetime reviews. Includes reviews of Arlington Acura in Palatine from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    December 7, 2018

    Terribly inept and rude! After 4 days of trying to purchase a car from this place, I had to give up. Too busy or lazy to be bothered with selling cars?... Unreal!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2018

    Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked... up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Nauert

    Sales Consultant

    (5.0) 43 reviews

  • August 31, 2017

    Ryan was very easy to work with he made me feel at ease and gave me a lot of options before I decided to buy a car. It was a very nice location and everyone... I encountered was very nice.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and... helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yegor Azarov

    FINANCE MANAGER

    (4.9) 36 reviews

    Chase Rohrman

    GENERAL MANAGER

    (4.6) 28 reviews

  • 5.0 out of 5
    November 15, 2018

    Fantastic outstanding We went in and got out with the car we like in less than a few hours! RJ the salesperson was outstanding! And the finance manager... was fantastic!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    Cesar one of the best sales guys ! Always find his best to help you . Since we start talking always been very educated and very professional

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cesar Roman

    Sales

    NOT RATED

  • 5.0 out of 5
    November 14, 2018

    No service appointment. Took the car in gave me a loaner. Had the car serviced and back the next day. The service staff is always accommodating and... friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aamer Ali

    Service Advisor

    (5.0) 29 reviews

  • 4.0 out of 5
    November 14, 2018

    Jeremih is the nicest guy. He told me I would get a car wash and vacuum but they forgot this time . Sometimes it feels like a bait and switch from... the extras you pay for When you buy the car to what the service guys think you???re supposed to get. But Jeremy was able to look up in the system that my oil change was free. Yay! Vlad, Who sold us the car Was The best. We would buy from him again.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 41 reviews

  • 5.0 out of 5
    November 8, 2018

    I searched throughout the suburbs to find a TLX I liked and a dealership salesman that treated me fairly, that rare combination was found here with Stuart.... I can't recommend Stuart enough, he was so kind, understanding, and knowledgeable about the car I was interested in. Stuart went above and beyond by helping me get the car I wanted at the price I wanted. Even after the car was purchased Stuart helped me get a few service details worked out smoothly and effortlessly. I highly recommend buying from Stuart next time you're in the market for an Acura!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stuart Craig

    Sales

    (5.0) 13 reviews

  • 5.0 out of 5
    November 5, 2018

    Best place to buy a new Acura. The sales person Rosco and the manager Albert are the easiest people to work with, No hassle, No pressure, everything went... very smooth. Thank you guys and I will recommend you to all my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alber Youssef

    NEW CAR SALES MANAGER

    (4.9) 20 reviews

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Arlington Acura in Palatine

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