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Arlington Acura in Palatine

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 5:30 PM

Arlington Acura in Palatine Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:30 PM

Tuesday

7:30 AM - 7:30 PM

Wednesday

7:30 AM - 7:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2001

Serving the Palatine area, Arlington Acura In Palatine, located at 1275 East Dundee Road in Palatine, IL, is your premie

...

r retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Service

Oil, Filter Change

$40.95 and up*

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Detailing

$189.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
748 lifetime reviews. Includes reviews of Arlington Acura in Palatine from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 9, 2020

    Great service as usual. I always ask for Mark, he is the best, always helps me and ensures the car is perfect when it returns.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Neitzke

    Assistant Service Manager

    (4.9) 131 reviews

  • 5.0 out of 5
    August 5, 2020

    Service is the best!! Very easy to get appointment, friendly and honest. Always recognize me even though I only go once or twice a year.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

  • August 31, 2017

    Ryan was very easy to work with he made me feel at ease and gave me a lot of options before I decided to buy a car. It was a very nice location and everyone... I encountered was very nice.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2020

    Always appreciate the dialogue; letting me know about upcoming scheduled services, performing the services quickly and correctly, and no "surprises". Have... been coming here for years, and will continue to do so.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

    Chris Clark

    Assistant Service Manager

    (5.0) 83 reviews

    Mark Neitzke

    Assistant Service Manager

    (4.9) 131 reviews

    Aamer Ali

    Service Advisor

    (4.9) 103 reviews

    Omar Shabaz

    Service Director

    (4.8) 76 reviews

  • 5.0 out of 5
    August 4, 2020

    This is my go-to dealership, attentive to customer's need in a timely manner. I never have any problem after a visit because they spot the issue and get... it fixed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Clark

    Assistant Service Manager

    (5.0) 83 reviews

  • 5.0 out of 5
    August 3, 2020

    THEY ONLY DO THE WORK NECESSARY, AND NOT MORE, AND ADVISE WHAT NEEDS TO BE DONE ON MY NEXT VISIT, TIRES AND 50,000 MILE SERVICE.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

  • 5.0 out of 5
    July 30, 2020

    Always have fast, courteous service and Jeremy is a pleasure to work with. Have been a client of your service department since 2001 and have never had... a bad My recent service was no exception. However, I must say that the service waiting is looking mighty shabby lately and needs some serious attention.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

    Aamer Ali

    Service Advisor

    (4.9) 103 reviews

    Omar Shabaz

    Service Director

    (4.8) 76 reviews

  • 5.0 out of 5
    July 29, 2020

    Excellent as always. Reason I come back is your service team. I am in the service industry and they touch all the bases. I wish they could work for us....

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

    Chris Clark

    Assistant Service Manager

    (5.0) 83 reviews

    Mark Neitzke

    Assistant Service Manager

    (4.9) 131 reviews

    Aamer Ali

    Service Advisor

    (4.9) 103 reviews

    Omar Shabaz

    Service Director

    (4.8) 76 reviews

  • 5.0 out of 5
    July 27, 2020

    This place and their people, just make you going. Easy to work with, honest, responsive, professional, and attentive. Have my 3rd Acura from here and service... them here for over 15 years and they just get better and better.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aamer Ali

    Service Advisor

    (4.9) 103 reviews

    Omar Shabaz

    Service Director

    (4.8) 76 reviews

  • 5.0 out of 5
    July 25, 2020

    Jeremy Hardman in service was terrific. He communicated well and was extremely professional. He understood that I wanted to keep my car running for another... five years, and when I needed new tires (which he talked me through) he made sure the car was thoroughly inspected and recommended necessary repairs, many of which were still under warranty. I feel safe having my teens driving this car.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Hardman

    Assistant Service Manager

    (5.0) 163 reviews

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