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Uptown Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Uptown Imports-- A Very Good Car Buying Experience

I've bought a lot of cars, and this was the most pleasant buying experience I've encountered. Narius was great to deal with and he was very prompt in getting me all the information I needed. The car's price was also very fair. When it was time to pick up the 15 year old Porsche I had purchased, it looked great. In fact, my neighbors thought it was brand new. Uptown Imports is a good group to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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loved the car, runs great. Good transaction

Went there after speaking on the phone and getting the CARFAX via email, everything checked out. Ended up even financing through the dealership, everything was pretty much as described. 2 weeks later now no complaints I'm a happy camper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prompt, Professional, Accurate and Courteous

I was looking for a clean BMW e36 sedan and when I found a 1996 328i online via cars.com I contacted Narius at Uptown Imports. Narius was very responsive to my questions and straight forward about the car. Also helpful in arranging for an inspection at the shop I set up. I purchased the car at the price we had agreed upon prior to the inspection as I was satisfied with the results. Upon my request, Narius arranged transport to MI, the funds transfer and title work was a breeze, and all told a very smooth buying experience. I have already given Narius the details of another car I am looking for and wouldn't hesitate to do business with Uptown Imports again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very pleased...

When I found the car I was looking for on-line and finally agreed to a sales price, I started to look into their reviews. I was impressed by all the positive comments and I could'nt wait to experience my visit there. I was amazed by the friendly staff being that the place was small and all. Narius took the time to evaluate my trade-in for a fair price and worked with me in getting out of there with my new car in a timely manner. Definitely will recommend customers to this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience Buying From Afar

I was looking for an older Toyota 4Runner, and one at Uptown Imports kept coming up in my searches. I don?t live in the Houston area (Midland/Odessa), so was understandably reluctant given their distance. After looking locally and finding nothing but junkers, I decided to contact them. Narius sent me plenty of pictures, helping me feel confident of the condition of the truck. He got good shots of the flaws (it?s 20 years old, it?s going to have some) and some specific areas I asked for. Given the condition and the maintenance they had done to the truck (timing belt, water pump, etc.); I decided to pull the trigger. Oscar met me at the airport in the truck. He was a likable guy; super easy to chat with on the drive to their lot. We got a good lough when we were asked at a stoplight if the truck was for sale. The lot isn?t anything amazing, but it?s clean and in what looks like a good neighborhood. Narius was also very friendly. He had the paperwork ready to go, so the purchasing process was quick and easy. The condition of the truck is pretty impressive for its age. There were no surprises when I arrived; they seemed to be up front and honest about its condition and flaws (again, very clean for a ?93). So far, I?ve been more than pleased with the truck. It made the drive from Houston, to Dallas, then home fine, with just one slight issue; transmission fluid temperature light came on. A transmission fluid flush took care of that (also did a cooling flush and alignment). Given that amount of time I had driven before it came on, I have no reason to believe the light would have ever come on for them. I?ve only done a little basic maintenance. I?m hoping to get many years of service from my ?new? SUV. Of course, when you buy a 20 year old truck with 190k miles it?s a gamble, but I feel like I have an amazingly solid truck. I love it! Would I buy another car from Uptown Imports? Absolutely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knowledgable, fair and fast

I recently bought an old Porsche from Uptown Imports. I found Narius very knowledgeable about BMWs and Porsches - he really has a passion for those cars and it shows in his inventory and treatment of them. I got my car, which was 10 years old, at a very competitve price relative to other internet advertised prices. Its not in perfect shape, but more or less what I expected for 10 years old - runs great, nice tire and brake life and decent body, but with trim and surfaces faded and old and slightly flaky electronics. If you go in with the right expectations for the age of the cars you are purchasing I think you will be satisfied by Uptown Imports. Furthermore he'll treat you with fairly - he got another offer for my car right after we shook on it and did the right thing and rejected it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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And who said all used car salesmen were bad?

Me and my wife had been looking for about a week all over Houston for the right Honda Odyssey. We came across Uptown Imports online and saw they had the van we were looking for so we went to take a look. One of the first things I noticed was that they took care of the car they advertised. Everything was clean, the salesman, Oscar, let us take our time in looking (and we got there @ closing too). At other places we had seen, they didn't even take the time to wipe the vans down even when they knew we were on our way. Those guys didn't get the deal. We liked the car alot and ended up getting it. What impressed me was the extra mile they went for us after we bought the car. It wasn't just about the money, it was about the service. They cleaned the van again, got the tags we needed, put some gas in it, took some tint off of the windows, and made sure we were happy, which we were. I like the fact that these guys stand behind their cars even after the purchase. And their prices are pretty good, too, me and my wife felt like we got a good deal. I'd gladly recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great guys to work with!

These guys were great. I live in Austin and was interested in a car they had in their inventory, and from the first time I called until I drove it away from the lot, they were always a pleasure to deal with. They always got back to me quickly with questions I had, and were able to "hold" the car once I told them I was coming from Austin to come get it. It turned out that the day I was coming to buy it, the guy I had been talking to, Narius, was not going to be there. He told me that his brother, Kurshed, would be there to handle the transaction though. Sure enough, he knew everything that had been discussed and was on the same page as his brother and I had been discussing. The buying process was easy and painless, explained well, and overall a joy to experience with this dealership. Also, the car looked incredible, and they had gone to great lengths to detail the car and keep it in great shape. Thanks again guys! Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place To Buy A Car!

I recently purchased a used car from Uptown Imports. I highly recommend looking for a vehicle here. The staff is great! You are dealing with the owners which is nice. The vehicles they have a good vehicles. They have a great mechanic on staff who looks at each vehicle. A Great Place To Purchase A Car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Professional

My first experience with Uptown Imports was impressive. I was treated very professionally and treated to a great Vehicle buying experience. Will look up Narius and his team, the next time I am in the market for a premium used vehicle. Allan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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