Reviews
Write a reviewGreat buying experience
Family-owned, no commission sales people, two great gentlemen to deal with. Price was fair, car is terriffic, no BS. I would not hesitate to buy another vehicle from Uptown Imports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car. Fairly priced.
Very good experience. Accurate vehicle description. Fairly priced. Very responsive to all questions and requests. I would not hesitate to buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great guy, great experience.
I found the QX4 on line. One phone call and a couple emails: Narius was very clear, responsive and helpful. My son and I drove from San Antonio to Houston for the purchase and were very pleased. He did not negotiate but the price was very fair. I highly recommend Uptown Imports and Narius.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
I had visited other small dealerships before and this was the best. The buying experience was pleasent and I would go there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Happy! 1997 Celica ST LE
We had been looking for a used celica for our daughter that would be safe and reliable and within our budget. After making two very long trips to two other establishments and being very disappointed not only with the vehicles but also the sales people and their lack of knowledge of the vehicles they were selling, it was a great pleasure doing business with Uptown Imports. Their description of the vehicle was perfect. The fact they provided a car fax spoke volumes about this dealership. A special thanks to Oscar for holding the celica for us to drive over four hours. And special thanks to Wally for his professionalism and kindness. Once we drove it, I knew we would leave with it. And we did!!! Didn't take long at all to finalize the deal. And it drove like a dream! Beautiful car. I will recommend Uptown Imports to anyone looking for a used car. Great selection and Great people. I apologize to whoever else was interested in this car. But it was ~karma~. God Bless All of You and Thank you so much, it was a pleasure doing business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW 530i M sport package
The car was in Texas. I bought it sight unseen other than photo's on the net. Narius set up the transport and quoted me a price. The transport dropped the car in my driveway. That simple. Even with transport fees I still saved $1,500 compared to the local dealerships. Upon delivery there were no surprises. Car was as shown or better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service ....Will return
The gentlemen were friendly and ready to help. They were honest and responded to all enquires. Agreed on my bargain and I paid. Picked the vehicle immediately after the papers were handed over. They promised to call as soon as the title was ready and so they called. Will definitely do business with them again. The car did not require any repairs and was as described. I am eyeing the Range Rover in their lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick & trouble-free.
I purchased a 2011 BMW Frozen Black M3 in July 2012. I found it listed here fairly late at night, but still had all my questions answered online and over the phone. I flew to Texas the next weekend to check it out. They were kind enough to pick me up from the airport. The car was even more amazing in person. After a quick walk around and test drive we were inside finalizing the purchase. A few quick signatures, a temporary license plate and I was on my way home. Not what I imagined for my first unaccompanied vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In and Out
I have been looking for a new truck and my buddy and I came to this lot to look at something I saw online. This lot was just crammed with vehicles. Once I found one to look at I could barley get in the door cause it was so close to another vehicle. Once i got inside the sales guy came over and asked if i wanted to start it up. as he went to go get the keys i realized the truck didnt even need them to start. As i told the guy this problem he tried telling me its nothing to worry about. Bull.. After looking around more i found many other problems.. (glove box fell out, back seat fell off.) He asked me if I wanted to go for a test drive, as soon my buddy got in he realized the passenger seat wasn't even bolted down. I told the guy these problems and he still wouldn't budge on price, he then seemed to get upset and just wandered off. Didn't even ask for the keys.. I just dropped them and left. Worst experience on a car lot I ever had.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I wish all dealers were like them!
I purchased 14 cars in the last 11 years for personal use and I never had a more pleasant buying experience than with Uptown Imports. Great customer service, honest, great communication.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words Mikhail. I am very glad to hear that your experience was a great one, and hope you enjoy your Subaru!! Regards, Narius