Reviews
Great Customer Service
Eddie Williamson was very helpful in helping me find exactly what I was looking for with no hard sales pitch, he listened and was very helpful. In this timeHighly recommend Eddie Williamson @Thompsons
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Just bought my Escalade and everything went completely...
Just bought my Escalade and everything went completely smooth, great communication, and they made sure everything was perfect! Thank you for such a great job, Tito!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for your positive comments about Thompson Buick GMC of Springfield! We look forward to your next visit! Take care!
Eddie Williamson and Thompson Sales made the purchase of...
Eddie Williamson and Thompson Sales made the purchase of my new 2022 GMC SLT very pleasant and easy - couldn't be happier. Thompson's is a high quality organization that has been in Springfield for a long time and their excellence is reflected by Eddie, who has been with Thompson's a long time. This wasn't my first purchase from Thompson's and I'm sure it won't be my last - thanks, guys! Eddie, you were right about how quick and smooth the 6.2 engine/10 speed transmission was, wow. My wife noticed how whisper quiet the truck was while rolling down the highway. Great choice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! We are always more than happy to assist you if anything else comes up. Take care!
Great customer service from the day it was ordered until...
Great customer service from the day it was ordered until I received my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Quick response from Quinten regarding repairs needed for...
Quick response from Quinten regarding repairs needed for my auto. Friendly staff in Springfield office.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Thompson Buick GMC of Springfield. We are always more than happy to assist you if anything else comes up. Take care!
All around great experience. I have been doing business...
All around great experience. I have been doing business with Thompson sales for over 20 years. I have never had one bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Kevin are the best! Thompson Cadillac experience is #1...
Kevin are the best! Thompson Cadillac experience is #1 sects car I’ve bought from them! Excellent Service. Anthony was awesome too! Thank you Sandra B
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
Salesman Eric Simon was very knowledgeable and helpful....
Salesman Eric Simon was very knowledgeable and helpful. He made our trade experience much less stressful as he did on a previous transaction. Very much recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Eric here at Thompson Buick GMC of Springfield! Thanks again for the recommendation, and have an amazing day!
A great experience with all the staff
Vince Hamilton provided excellent service. I was interested in a vehicle that had not arrived. Vince kept informed as to progress. He emailed me the day it arrived before the dealership opened. Then as it turned out I did not have a current Proof of Insurance car. He and the dealership worked with me until the next day. Very kind and understanding. The interest rate Thompson obtained was 2% lower than I could o rain at a local bank. This is the second new vehicle we have purchased at Thompson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thompson Buick GMC of Springfield. We look forward to your next visit! Take care!
Vince Hamilton provided excellent service. I was...
Vince Hamilton provided excellent service. I was interested in a vehicle that had not arrived. Vince kept informed as to progress. He emailed me the day it arrived before the dealership opened. Then as it turned out I did not have a current Proof of Insurance car. He and the dealership worked with me until the next day. Very kind and understanding. The interest rate Thompson obtained was 2% lower than I could o rain at a local bank. This is the second new vehicle we have purchased at Thompson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Thompson Buick GMC of Springfield and we hope to see you again.