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Thompson Buick, GMC, Cadillac

(827 reviews)
Visit Thompson Buick, GMC, Cadillac
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Reviews

(827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Buick, GMC, Cadillac from DealerRater.

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A smooth comfortable vehicle buying experience…again.

A smooth comfortable vehicle buying experience…again. Thompson’s sales staff(Vince H.), Chris in finance, as well as New Car Sales Manager assured this experience was even better than my last(which was excellent). I like my vehicle and chose it because of the experiences at Thompson. I also know the service staff will help me care for this vehicle long term. Liz B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My experience at Thompson Sales Company was amazing the

My experience at Thompson Sales Company was amazing the gentlemen who helped me to purchase my new GMC Terrain 2024 were amazing. Very kind very professional and honest about everything about the purchase of my car. I have no complaints everything went smoothly and I left the dealership with the car I wanted. One very satisfied customer ☺️👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional and easy to work with.

Very professional and easy to work with. Staff was very friendly and knowledgeable and fun

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jace Brinkley and Tom Gray were excellent people to work

Jace Brinkley and Tom Gray were excellent people to work with when it comes to buying a car. They both answered all my questions as well as being prompt on responding making the purchase of the car very easy. I would buy from Jace and Tom again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jace Brinkley and Tom Gray were excellent people to work

Jace Brinkley and Tom Gray were excellent people to work with when it comes to buying a car. They both answered all my questions as well as being prompt on responding making the purchase of the car very easy. I would buy from Jace and Tom again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I came from Wichita Kansas and the pre-trip was very

I came from Wichita Kansas and the pre-trip was very hectic but once we arrived at Thompson, everything went great. I just wish I could have my car serviced there as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worked with Tito, He was amazing took very good care of

Worked with Tito, He was amazing took very good care of me through out the purchase of my New 2500HD, I will personally recommend this Dealership to all my Friends and acquaintances... again 5 Stars across the board to Thompsons ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Extremely professional staff and quick service for oil

Extremely professional staff and quick service for oil change, top off fluids and air up tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I am extremely pleased with the outcome of my car buying

I am extremely pleased with the outcome of my car buying experience with Thompson Buick! It was quick, efficient and hassle free. Bobby Duncan was incredible throughout the entire process and I highly recommend him for your auto buying needs. Also, Carole Tatum helped to make this the easiest car transaction I ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Tito was quick to help and answer questions, gave a

Tito was quick to help and answer questions, gave a reasonable trade right away, negotiating for 5 min and we had a deal I wanted. Love my new Denali pickup , also super clean dealership inside, pleasant people all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!