Reviews
Write a reviewThe Place to Buy Your Car in Chico
New Autos Inc. is the place to go when purchasing a vehicle, new or used, in the North State. It was such a smooth and easy process for me. James was very helpful and is there to look for what YOU want and need in a car. There was never a feeling of being pressured in to purchasing something I didn't want. I was able to trade in my old car, pick up the new, and never look back. Thank you for the great experience as I will and have already recommended you to people I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken Kirkman & New Autos Inc, Chico, CA: Fabulous!
This was the best experience ever! Ken found my car immediately, all was quick & easy, very efficient. They didn't miss a detail. We love our 2016 Subaru Forester!!@!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience AGAIN!! Love my new Lexus!!!
This is our second purchase at NAI, and we love Tony for helping us each time. Great cars, in great condition at fair prices!! Service is impeccable from start to finish!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent price. Excellent service.
New Autos Inc. went way above & way beyond to make my experience a smooth and pleasant one. I not only got an excellent price for my 2015 Toyota Prius, I also got exceptional customer service! Forever grateful! I very highly recommend NAI!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best way to buy a car
Found the exact car we wanted on-line, a Cadillac CTS Vsport premium, out-of-state. James did all of the leg-work and negotiated great price for us. Car was here in a week
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent, all around
Car-buying has traditionally been a royal pain of an experience. New Autos Inc. has turned that around, as far as I'm concerned. I have now bought three cars through them, and I expect my next one, if I need one, will also be through them. This time I got a slightly better equipped car than I asked them to search for (a 2015 Mazda 3 Grand Touring Hatchback) and I got it at a slightly better price than I expected to have to pay. I don't remember this happening in the past. Jackie Karol, with whom I dealt for the last two cars (with my fiancee in the second case), is a delight to deal with. She was courteous, knowledgeable, and prompt. I can't recommend NAI too highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best way to buy a car
Ken did a great job for us. Ordered an exact replacement of the car that had been totaled in an accident. The Chevy Spark ev he found for us had the more pricey trim package, brand new, and less expensive then our original car! No more auto dealerships for me, I will be ordering my future cars from New Autos Inc. Just wish that my wife would let me drive it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
I heard about NAI from our mechanic, and immediately went to check it out. Unfortunately my mom and I arrived right at closing time, however James took time to look at some cars with us and schedule an appointment for the following morning, at which I bought a 2011 Ford Focus. Perfect size, and we were really impressed with the FUN experience. Yes, car purchases can be fun with the right help. Thanks James & NAI staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I had spent some time looking for a car and was so tired of all the high pressure approaches from salesmen to buy without really listening to me or answering my questions. I had decided to quit looking when I drove by New Autos Inc. and saw a car I loved. From the first moment I walked on the lot until signing the papers, I never felt pressured. Going through the process of buying a car is stressful, but my experience with this dealer was great. I bought a used 2010 Mercedes Benz GLK350 4-matic and I love it! Ken answered all my questions, gave me all the time I needed to decide without pressuring me, and literally walked me through the whole process effortlessly. I am so pleased with my new to me car and the whole buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress free, no pressure
purchased a beautiful 2008 Acura. Had everything we were looking for. Spent a frustrating amount of time in Sacramento and Roseville shopping and really pleased to come home and have a satisfying experience in Chico. Ken was a no pressure kind of guy who took great care of us. I don't want to go anywhere else for car purchases ever again. My business will stay with New Autos Inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase