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Chevrolet of Smithtown

(360 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–9:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed

About our dealership

This seller has been on Cars.com since July 2022.
If you are looking for a Chevrolet dealer near Bay Shore or the North Shore area visit us in St. James NY. We promise you won't find a better lineup of new and used Chevrolet cars on Long Island! Bay Shore Chevrolet customers continue to make the trip to our Smithtown auto dealership because they know our friendly and knowledgeable staff will help them find exactly what they are looking for. Chevrolet of Smithtown is conveniently located just a few miles north of the Long Island Expressway in St. James at 920 Middle Country Road. Whether you are searching for new or used cars in Smithtown Chevrolet of Smithtown has what you need!

Service center

Phone number (631) 237-7189

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Smithtown from DealerRater.

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BUYERS BEWARE A pack of incapable vultures .

BUYERS BEWARE A pack of incapable vultures . I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up your new car even though there's a broken part and promise it will be fixed in a week walk away ... I'm 2 payments in, driving a broken new car waiting on " parts to come in" Id rate them a zero if I could BUYERS BEWARE

BUYERS BEWARE A pack of incapable vultures .

BUYERS BEWARE A pack of incapable vultures . I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up your new car even though there's a broken part and promise it will be fixed in a week walk away ... I'm 2 payments in, driving a broken new car waiting on " parts to come in" Id rate them a zero if I could BUYERS BEWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I couldn't ask for better service.

I couldn't ask for better service. This is my 3rd purchase from this dealer. That should tell you. I keep coming back. No pressure sales ,they ask me what options I wanted. Alex and John were awesome! I will be back for another SUV.

I couldn't ask for better service.

I couldn't ask for better service. This is my 3rd purchase from this dealer. That should tell you. I keep coming back. No pressure sales ,they ask me what options I wanted. Alex and John were awesome! I will be back for another SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This review is soley in reference to my dealings with

This review is soley in reference to my dealings with finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had purchased a extended warranty for my new car at time of signing paperwork with finance department and after sleeping on it I immediately (next day)change my mind and cancel warranty..well it is 6 months today and I finally got MOST of my money back..throughout the 6 months there were countless of phonecalls/emails to finance dept and constantly obstacles why it took 6 months to get a refund..on topog waiting 6.months i was told that I wasn't able to get my taxes back because I not them had to fight with ny state to get it back..on top of all that dealership/ management had the nerve to charge me a 50.00 cancelation fee..I have been a customer for 20 years and bought multiple cars and this will be my last time working with chevorlet of smithtown.management and dealership have totaly declined since the 1st time i bought a car from them..I highly suggest look to give your business elsewhere and a little adviced I also learned u do not have to buy warranty directly from purchasing dealership u can go shop prices around throughout the country and pay their state tax

This review is soley in reference to my dealings with

This review is soley in reference to my dealings with finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had purchased a extended warranty for my new car at time of signing paperwork with finance department and after sleeping on it I immediately (next day)change my mind and cancel warranty..well it is 6 months today and I finally got MOST of my money back..throughout the 6 months there were countless of phonecalls/emails to finance dept and constantly obstacles why it took 6 months to get a refund..on topog waiting 6.months i was told that I wasn't able to get my taxes back because I not them had to fight with ny state to get it back..on top of all that dealership/ management had the nerve to charge me a 50.00 cancelation fee..I have been a customer for 20 years and bought multiple cars and this will be my last time working with chevorlet of smithtown.management and dealership have totaly declined since the 1st time i bought a car from them..I highly suggest look to give your business elsewhere and a little adviced I also learned u do not have to buy warranty directly from purchasing dealership u can go shop prices around throughout the country and pay their state tax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Very bad service!

Very bad service! Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sell anything but dreamed of me leaving as soon as possible. He made a lot of promises and in the end did nothing. And when I came and asked why he didn't do what he promised, didn't do his job, he didn't even apologize, but was rude and waved his hand at me and said 'bye'.

Very bad service!

Very bad service! Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sell anything but dreamed of me leaving as soon as possible. He made a lot of promises and in the end did nothing. And when I came and asked why he didn't do what he promised, didn't do his job, he didn't even apologize, but was rude and waved his hand at me and said 'bye'.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Quick & easy very curious sale personal.

Quick & easy very curious sale personal. Gave me a great deal on my trade in.

Quick & easy very curious sale personal.

Quick & easy very curious sale personal. Gave me a great deal on my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I’m proud of the excellent service that I had received

I’m proud of the excellent service that I had received from my salesperson Dave Solis

I’m proud of the excellent service that I had received

I’m proud of the excellent service that I had received from my salesperson Dave Solis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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David Solis was awesome and he gave us a great deal on a

David Solis was awesome and he gave us a great deal on a 2025 EQ EV. He was patient and worked with us through the challenges of making us happy. The first car we picked had a broken rear window. The second car we picked was sold this is when David and his team went above and beyond and leased us a more expensive vehicle for the same low price as the car that was sold that we picked out.

David Solis was awesome and he gave us a great deal on a

David Solis was awesome and he gave us a great deal on a 2025 EQ EV. He was patient and worked with us through the challenges of making us happy. The first car we picked had a broken rear window. The second car we picked was sold this is when David and his team went above and beyond and leased us a more expensive vehicle for the same low price as the car that was sold that we picked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I bought a new 2024 chevrolet corvette which is due for

I bought a new 2024 chevrolet corvette which is due for its 7500 maintenance oil change and transmission filter change. I went down to make a appointment . They tossed me back and forth to 2 service advisors . Then i was told by the manger lady in back that if i did not get my car from them that they will not do it?? I bought a chevrolet . brought to a chevrolet dealer and was denied service cause I did not get it there. That's second bad experience . First was trying to buy the corvette. They wanted 12k over for a convertible and 7k over for a coupe. This was way after when dealers started charging msrp. So yes I bought msrp at another chevrolet dealer .

I bought a new 2024 chevrolet corvette which is due for

I bought a new 2024 chevrolet corvette which is due for its 7500 maintenance oil change and transmission filter change. I went down to make a appointment . They tossed me back and forth to 2 service advisors . Then i was told by the manger lady in back that if i did not get my car from them that they will not do it?? I bought a chevrolet . brought to a chevrolet dealer and was denied service cause I did not get it there. That's second bad experience . First was trying to buy the corvette. They wanted 12k over for a convertible and 7k over for a coupe. This was way after when dealers started charging msrp. So yes I bought msrp at another chevrolet dealer .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Alex, Donna, & Bill were all great to work with !

Alex, Donna, & Bill were all great to work with !!! They were all super helpful & extremely accommodating !

Alex, Donna, & Bill were all great to work with !

Alex, Donna, & Bill were all great to work with !!! They were all super helpful & extremely accommodating !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I leased a 2024 Chevrolet Equinox EV my experience was

I leased a 2024 Chevrolet Equinox EV my experience was absolutely amazing my salesperson Tom Hassen was very helpful with my purchase

I leased a 2024 Chevrolet Equinox EV my experience was

I leased a 2024 Chevrolet Equinox EV my experience was absolutely amazing my salesperson Tom Hassen was very helpful with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 360 reviews