Chevrolet of Smithtown

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
169 lifetime reviews.

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  • 5.0 out of 5
    April 16, 2021

    After a total loss Nancy helped me find the exact car I was hoping for. Although there were none on Long Island, she was able to locate one and get it... here in no time. Love my Chevy Spark. Thank You Nancy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2021

    All services successfully performed/completed on-time

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • July 24, 2018

    I have been leasing cars for years but this was my first experience with Chevrolet of Smithtown and I can honestly say it was wonderful. We felt totally... at ease upon entry to the dealership and every person we worked with was knowledgeable, helpful and never made us feel like they were pressuring a sale. Needless to say we left with a beautiful new car . Very happy with our deal. They have made customers for life.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tom, thank you so much for this wonderful response! We appreciate your kind words. If you have any further questions, please give us a call. We're ...always happy to help!

  • 1.0 out of 5
    February 25, 2021

    Do not go here!!! I turned in my Ford lease with them I was told they would pay my remaining balance of 2 payments, 3 days after my deal was done they... called me back in office because they were told wrong information and now want me to pay one of my remaining lease payments. If you wanna get taken for ride then go here if not stay far away.

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    Does not recommend this dealer
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  • 1.0 out of 5
    February 15, 2021

    Stay away. Awful! Spent three hours with salesman, signed contract Left deposit and made an appointment to pick vehicle up. That morning received a... call that vehicle was sold to someone else earlier that day. Was treated with total disrespect. Prices advertised online are actually $2,000 more. Total bait and switch going on. Will be reporting to corporate and BBB. Criminal activity going on.

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    Does not recommend this dealer
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  • 5.0 out of 5
    December 23, 2020

    Jim Lyons is fantastic !!! Its our 2nd car with him

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 10, 2020

    Amazing customer service ! Deal was easy no pressure I asked for and I received!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2020

    Ronnie is a solid guy and this is a solid store. If you're in the car business and need a lease, they may give you a no nonsense breakdown and a really... competitive deal. I got a Chevy Silverado for a monthly lease payment that's too good to be true, with incentives of course , but it's a better truck and overall deal than any Ram 1500 out there considering you get a better term and more mileage. Chrysler had a tough time applying my own incentives while Smithtown Chevy had no issues. They even offered a bed cover for $300 and to fix a small ding on the front that we barely noticed!! This is industry leading service in my opinion!! I haven't even found an eBay bed cover for $300! If only I could afford it right now haha 😂 thank you Smithtown!

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    Does recommend this dealer
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  • 5.0 out of 5
    September 8, 2020

    This review is for Ronnie, a salesman at Smithtown Chevrolet. He is not a salesman-he's a human being who's willing to work tirelessly for you and provided... the best initial experience I've ever had at a dealership. I still haven't bought my car but I really do commend Ronnie on his excellence in helping us thus far. Will post more if I end up purchasing.

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    Does recommend this dealer
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  • 1.0 out of 5
    August 26, 2020

    Terrible service. Tried calling leading department 3 days in a row to no avail. wanted to turn in my lease. Finally asked for manager and they told... me to bring it in at 2. Brought in and they told me fill out this envelope and put keys in. It asked for the year,color and model and odometer reading. No body even checked it and to leave it and take my plates. I explained I have never leased before and wanted something saying every thing was ok. Thry said they don't do that. Gm will check it out. Very nasty Didn't care about me. Or the car.

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    Does not recommend this dealer
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