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Chevrolet of Smithtown

(365 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–9:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed

About our dealership

This seller has been on Cars.com since July 2022.
If you are looking for a Chevrolet dealer near Bay Shore or the North Shore area visit us in St. James NY. We promise you won't find a better lineup of new and used Chevrolet cars on Long Island! Bay Shore Chevrolet customers continue to make the trip to our Smithtown auto dealership because they know our friendly and knowledgeable staff will help them find exactly what they are looking for. Chevrolet of Smithtown is conveniently located just a few miles north of the Long Island Expressway in St. James at 920 Middle Country Road. Whether you are searching for new or used cars in Smithtown Chevrolet of Smithtown has what you need!

Service center

Phone number (631) 237-7189

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Smithtown from DealerRater.

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James Lyons was a real pleasure to work with in the

James Lyons was a real pleasure to work with in the selection of my car

James Lyons was a real pleasure to work with in the

James Lyons was a real pleasure to work with in the selection of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Got me the car and color I wanted. Showroom is immaculate. Service always gets you in and out.

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Got me the car and color I wanted. Showroom is immaculate. Service always gets you in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience in buying a car at Jeep Chrysler Port

My experience in buying a car at Jeep Chrysler Port Jefferson was great Upon arriving I was immediately meet and asked what they could do for me today The salesman Jeff found the car I was looking for and made the deal work . Picked up the car a couple of days later and Jeff spent time going over the car and making sure I understood all the necessary driving set ups. A very positive experience. Thank you all

My experience in buying a car at Jeep Chrysler Port

My experience in buying a car at Jeep Chrysler Port Jefferson was great Upon arriving I was immediately meet and asked what they could do for me today The salesman Jeff found the car I was looking for and made the deal work . Picked up the car a couple of days later and Jeff spent time going over the car and making sure I understood all the necessary driving set ups. A very positive experience. Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a wonderful experience at Chevy of Smithtown.

I had a wonderful experience at Chevy of Smithtown. This is my third lease from them and the salesperson I worked with, Larry was great

I had a wonderful experience at Chevy of Smithtown.

I had a wonderful experience at Chevy of Smithtown. This is my third lease from them and the salesperson I worked with, Larry was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Kathy and Fran are the best.

Kathy and Fran are the best. My vehicle came back good as new and when promised. They make using this dealership amazing and totally painless. Wish everywhere else had customer service like this.

Kathy and Fran are the best.

Kathy and Fran are the best. My vehicle came back good as new and when promised. They make using this dealership amazing and totally painless. Wish everywhere else had customer service like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BUYERS BEWARE A pack of incapable vultures .

BUYERS BEWARE A pack of incapable vultures . I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up your new car even though there's a broken part and promise it will be fixed in a week walk away ... I'm 2 payments in, driving a broken new car waiting on " parts to come in" Id rate them a zero if I could BUYERS BEWARE

BUYERS BEWARE A pack of incapable vultures .

BUYERS BEWARE A pack of incapable vultures . I recommend going with any other dealership. Watch out for the 1700 in hidden fees they hide in the small print... And if they want you to pick up your new car even though there's a broken part and promise it will be fixed in a week walk away ... I'm 2 payments in, driving a broken new car waiting on " parts to come in" Id rate them a zero if I could BUYERS BEWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I couldn't ask for better service.

I couldn't ask for better service. This is my 3rd purchase from this dealer. That should tell you. I keep coming back. No pressure sales ,they ask me what options I wanted. Alex and John were awesome! I will be back for another SUV.

I couldn't ask for better service.

I couldn't ask for better service. This is my 3rd purchase from this dealer. That should tell you. I keep coming back. No pressure sales ,they ask me what options I wanted. Alex and John were awesome! I will be back for another SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This review is soley in reference to my dealings with

This review is soley in reference to my dealings with finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had purchased a extended warranty for my new car at time of signing paperwork with finance department and after sleeping on it I immediately (next day)change my mind and cancel warranty..well it is 6 months today and I finally got MOST of my money back..throughout the 6 months there were countless of phonecalls/emails to finance dept and constantly obstacles why it took 6 months to get a refund..on topog waiting 6.months i was told that I wasn't able to get my taxes back because I not them had to fight with ny state to get it back..on top of all that dealership/ management had the nerve to charge me a 50.00 cancelation fee..I have been a customer for 20 years and bought multiple cars and this will be my last time working with chevorlet of smithtown.management and dealership have totaly declined since the 1st time i bought a car from them..I highly suggest look to give your business elsewhere and a little adviced I also learned u do not have to buy warranty directly from purchasing dealership u can go shop prices around throughout the country and pay their state tax

This review is soley in reference to my dealings with

This review is soley in reference to my dealings with finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had purchased a extended warranty for my new car at time of signing paperwork with finance department and after sleeping on it I immediately (next day)change my mind and cancel warranty..well it is 6 months today and I finally got MOST of my money back..throughout the 6 months there were countless of phonecalls/emails to finance dept and constantly obstacles why it took 6 months to get a refund..on topog waiting 6.months i was told that I wasn't able to get my taxes back because I not them had to fight with ny state to get it back..on top of all that dealership/ management had the nerve to charge me a 50.00 cancelation fee..I have been a customer for 20 years and bought multiple cars and this will be my last time working with chevorlet of smithtown.management and dealership have totaly declined since the 1st time i bought a car from them..I highly suggest look to give your business elsewhere and a little adviced I also learned u do not have to buy warranty directly from purchasing dealership u can go shop prices around throughout the country and pay their state tax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Very bad service!

Very bad service! Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sell anything but dreamed of me leaving as soon as possible. He made a lot of promises and in the end did nothing. And when I came and asked why he didn't do what he promised, didn't do his job, he didn't even apologize, but was rude and waved his hand at me and said 'bye'.

Very bad service!

Very bad service! Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sell anything but dreamed of me leaving as soon as possible. He made a lot of promises and in the end did nothing. And when I came and asked why he didn't do what he promised, didn't do his job, he didn't even apologize, but was rude and waved his hand at me and said 'bye'.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Quick & easy very curious sale personal.

Quick & easy very curious sale personal. Gave me a great deal on my trade in.

Quick & easy very curious sale personal.

Quick & easy very curious sale personal. Gave me a great deal on my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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