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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.4
96 lifetime reviews. Includes reviews of Chevrolet of Smithtown from DealerRater.com
  • Thanks

    My review is for Joseph fraumeni I was there this past Saturday and joe helped me out with a new silverado walked me through all the steps I felt ...

    Dealer Response

    Thank you so much for the kind review! We're so happy to hear Joe could help you find the perfect Silverado. We truly appreciate your recommenda...


    Show Full Review

    My review is for Joseph fraumeni I was there this past Saturday and joe helped me out with a new silverado walked me through all the steps I felt comfortable dealing with joe I couldn't thank him enough.i would recommend him to others who are interested in getting a chevy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review! We're so happy to hear Joe could help you find the perfect Silverado. We truly appreciate your recommendation, and hope to see you back again if there's anything else we can do for you! Thanks again.


    Hide Full Review
  • Lack of Care and Quality
    April 6, 2017

    In 2015 I leased a Cruze from Chevrolet of Smithtown. From the signing of the lease to the quality of care and service I would give the experienc...


    Show Full Review

    In 2015 I leased a Cruze from Chevrolet of Smithtown. From the signing of the lease to the quality of care and service I would give the experience 5 stars. I recently took the Cruze in as the lease expired. I looked in their used vehicle lot and decided to purchase a 2013 BMW 528i. The quality of service was worth less then one star. While the price was fair and the salesman adequate, when I went to pick up the car it was a disaster. No attempt was made to preform a quality check. The detailing of the vehicle was abysmal. It was dirty inside and out with numerous scratches not buffed out. The interior areas such as the center console were stained and dirty. I was told to come back the next day to have the problems rectified. After I left the dealership that night I realized the car had less then a quarter of a tank of gas. I ended up filling it up and paying for it myself. I brought the car back the next day and the new detailing job was just as poor as the first. A total lack of pride and care. I ended up taking the car to Touch of Class car wash down the block, got "The Works" and now the car looks as it should have when it left the dealership. After the cleaning there is also a stain on the windshield we found that cannot be removed. So after I left the dealership I ended up paying out of pocket $32 in gas and $54 to have the car properly cleaned. I don't know what the stain will cost to remove. I'm bring the car to BMW to make sure there were no other obvious issues that a quality check would have found. It was a bad experience. Especially bad for a loyal past customer. I'd buy a Chevrolet again from the dealership in the future but never a used vehicle. The car was literally pushed out the door with zero care to detail.

    Does not recommend this dealer

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  • Lack of Care and Quality

    In 2015 I leased a Cruze from Chevrolet of Smithtown. From the signing of the lease to the quality of care and service I would give the experience...

    Dealer Response

    We have reviewed your concerns and would like to invite you to contact us for further discussion. Our Customer Relations Manager, Oscar Guerra, ca...


    Show Full Review

    In 2015 I leased a Cruze from Chevrolet of Smithtown. From the signing of the lease to the quality of care and service I would give the experience 5 stars. I recently took the Cruze in as the lease expired. I looked in their used vehicle lot and decided to purchase a 2013 BMW 528i. The quality of service was worth less then one star. While the price was fair and the salesman adequate, when I went to pick up the car it was a disaster. No attempt was made to preform a quality check. The detailing of the vehicle was abysmal. It was dirty inside and out with numerous scratches not buffed out. The interior areas such as the center console were stained and dirty. I was told to come back the next day to have the problems rectified. After I left the dealership that night I realized the car had less then a quarter of a tank of gas. I ended up filling it up and paying for it myself. I brought the car back the next day and the new detailing job was just as poor as the first. A total lack of pride and care. I ended up taking the car to Touch of Class car wash down the block, got "The Works" and now the car looks as it should have when it left the dealership. After the cleaning there is also a stain on the windshield we found that cannot be removed. So after I left the dealership I ended up paying out of pocket $32 in gas and $54 to have the car properly cleaned. I don't know what the stain will cost to remove. I'm bring the car to BMW to make sure there were no other obvious issues that a quality check would have found. It was a bad experience. Especially bad for a loyal past customer. I'd buy a Chevrolet again from the dealership in the future but never a used vehicle. The car was literally pushed out the door with zero care to detail.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We have reviewed your concerns and would like to invite you to contact us for further discussion. Our Customer Relations Manager, Oscar Guerra, can be reached at 631-265-6000. Thank you, and we look forward to your call.


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2010

If you are looking for a Chevrolet dealer near Bay Shore or the North Shore area, visit us in St. James, NY. We promise you won't find a better lineup of new and used Chevrolet cars on Long Island! Bay Shore Chevrolet customers continue to make the trip to our Smithtown auto dealership because they know our friendly and knowledgeable staff will help them find exactly what they are looking for. Chevrolet of Smithtown is conveniently located just a few miles north of the Long Island Expressway in St. James at 920 Middle Country Road. Whether you are searching for new or used cars in Smithtown, Chevrolet of Smithtown has what you need!