Reviews
I am back and forth with this dealership.
I am back and forth with this dealership. They helped me get in an affordable car and closed the deal quickly. But a few weeks later the car died on the side of the highway. They had me bring it in to see what was wrong and they replaced the engine. Which was great but I received no information on the work done after multiple requests for the information. Fast forward less than a year and the car is shutting down while driving. I know it was a used car but to not even get a year out of it. Very upsetting. Now every time I call they pass the buck to someone else. I’ll keep trying.
I am back and forth with this dealership.
I am back and forth with this dealership. They helped me get in an affordable car and closed the deal quickly. But a few weeks later the car died on the side of the highway. They had me bring it in to see what was wrong and they replaced the engine. Which was great but I received no information on the work done after multiple requests for the information. Fast forward less than a year and the car is shutting down while driving. I know it was a used car but to not even get a year out of it. Very upsetting. Now every time I call they pass the buck to someone else. I’ll keep trying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recommend to everyone!!!
Amazing they did a great job and I loved the customer service I'll be going back to buy my own car very soon tha ks
I recommend to everyone!!!
Amazing they did a great job and I loved the customer service I'll be going back to buy my own car very soon tha ks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
He was good great service help out answered all questions made time here at royal fun and good experience I would recommend this dealer definitely
Good service
He was good great service help out answered all questions made time here at royal fun and good experience I would recommend this dealer definitely
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shannon Shannon Shannon my guyyyyy
Great staff definitely would recommend buying from them. Although looking for a car is a process they were very helpful and kept us well entertained. Funny staff lol
Shannon Shannon Shannon my guyyyyy
Great staff definitely would recommend buying from them. Although looking for a car is a process they were very helpful and kept us well entertained. Funny staff lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love it here
Awesome service, Shannon and the staff was amazing and very helpful in the entire process. I high recommend this dealership for people who wants to be at ease while buying a vehicle
Love it here
Awesome service, Shannon and the staff was amazing and very helpful in the entire process. I high recommend this dealership for people who wants to be at ease while buying a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great dealership to get a new car!
Everyone here was very nice. I was able to get help the second I walked into the shop. Great selection of cars to pick from.
A great dealership to get a new car!
Everyone here was very nice. I was able to get help the second I walked into the shop. Great selection of cars to pick from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommend shopping here
Moe was great! Very helpful and made the buying process super easy! I recommend to anyone searching for a new vehicle. Very happy with my decision
Highly recommend shopping here
Moe was great! Very helpful and made the buying process super easy! I recommend to anyone searching for a new vehicle. Very happy with my decision
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Royal auto is the best
Great dealership amazing service very seamless and easy amazing staff. I was in an out fast. I was able to trade in my vehicle for a great value.
Royal auto is the best
Great dealership amazing service very seamless and easy amazing staff. I was in an out fast. I was able to trade in my vehicle for a great value.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fraud
Dealer provided me a clean auto check, and a clean 93 point inspection, after two days and a shimmer in my car, brought it to my mechanic and sure enough there was $5500 worth of repairs that would have been caught if they did the proper check. My Mechanic also said, that this vehicle was in an accident even though the dealers car check came up clean. Once I got home, did a CARFAX on it, sure enough. It came back with an accident. So the dealer lied with their paperwork and their recordkeeping. 100% fraud, and will not work with me once I called them out. Now my attorney is involved.
Fraud
Dealer provided me a clean auto check, and a clean 93 point inspection, after two days and a shimmer in my car, brought it to my mechanic and sure enough there was $5500 worth of repairs that would have been caught if they did the proper check. My Mechanic also said, that this vehicle was in an accident even though the dealers car check came up clean. Once I got home, did a CARFAX on it, sure enough. It came back with an accident. So the dealer lied with their paperwork and their recordkeeping. 100% fraud, and will not work with me once I called them out. Now my attorney is involved.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership! Great salesman!
Mo is truly the GOAT!! Best guy in there! Great environment and service! Respectful peoples overall fantastic! Love the car I purchased! No issues! Highly recommend.
Great dealership! Great salesman!
Mo is truly the GOAT!! Best guy in there! Great environment and service! Respectful peoples overall fantastic! Love the car I purchased! No issues! Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase