Reviews
Quick and Simple
Lucas was a breath of fresh air when we purchased our Tucson. The process was stress free and we were in and out of the dealership pretty quickly! I recommend Lucas on your next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
There is nothing better than hearing that our team made car-buying easy and efficient! Than you for choosing McDonald Hyundai and recommending Lucas so highly. We wish you many safe and happy miles ahead!
5 Stars for sure. First day I walked in and was greeted...
5 Stars for sure. First day I walked in and was greeted by Doe. I told her there was a specific car I just wanted to look at/sit in before buying, not buying today. She completely respected my request, found the key, we chit chat while I was looking at the vehicle, but not once did she try to sell it to me. She handed me her card and said, let me know when you’re ready. No pesky calls 5 minutes after I left to buy today. Went in the next Saturday to test drive after speaking with Doe that week, she had been trying to help me figure out a special program our company offered with Hyundai, not really her job, but she did everything she could. Test drove the car Saturday, not the color I wanted. Doe half jokingly asked if I was ready to get the color I wanted transported from another dealer. To which I said Yes. I was on a time constraint, had made plans thinking I was not going to buy that day, but was too excited to wait. Doe and John O in finance got everything out together very quickly so that I could meet my other arrangements. Fast forward 2 days, Doe calls me and sends me pictures of my new car out of detail. She then informed me my tinting schedule was out a week, so she offered to come pick me up that night and take me back to my new car. I feel like Doe and John in finance made the whole process easy and quick. Were not pushy (especially for sales) and went above to help me get in the seat of my new car. My only small complaint, is for Hyundai corporate level, not this dealer. The program offered to outside companies, seems to be decommissioned, but the site is still active, phone is dead, email is dead, and there seems to have been no information shared with the dealers (where everyone really goes to talk about things).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stewie - There is so much about your review which we love! It's wonderful to hear that Doe assisted with your car search with pressure-free service. We also love that she and John helped complete your purchase in a timely manner. We truly appreciate your feedback and your business. Thank you so much! - McDonald Hyundai team
Micah and the team at Hyudai were very helpful and we are...
Micah and the team at Hyudai were very helpful and we are very happy with our lease of a new Tuscon. We look forward to going back for future leases.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are very proud to have Micah on our team and happy to hear that he went above and beyond to assist with your lease. Drive safely in your new Hyundai Tucson, and congratulations! We cannot wait to see you again at McDonald Hyundai!
The staff, especially Gary, was knowledgeable and helpful...
The staff, especially Gary, was knowledgeable and helpful in evaluating the best car tp meet our driving needs. The staff, especially Gary, was knowledgeable and exceptionally helpful to us in selecting the best car to meet our driving needs. The staff, especially Gary, was knowledgeable and helping us select the best car to meet our car needs. Everyone we met was informative. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LeAnn, thank you for the review! It was our pleasure to assist you here at McDonald Hyundai, and we will certainly let Gary know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
Kyle was extremely kind, professional, and helpful. I...
Kyle was extremely kind, professional, and helpful. I did not feel rushed and he was thoughtful in showing me many options and scenarios to work with me on price and family needs. I was impressed by his caring attitude and knowledge of the vehicles and options. He worked with me to make sure all the details were perfect and within my budget! Thank you for a wonderful experience, Kyle and Ken!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't have asked for better feedback! It makes our day to hear that Kyle and Ken made your car-buying experience so special, and we'll be sure to let them know how much you appreciated their help. Thank you for choosing McDonald Hyundai - we wish you many happy miles in your new vehicle!
I have been a customer of McDonald Hyundai for 8 years...
I have been a customer of McDonald Hyundai for 8 years and have purchased 2 vehicles from them. Each time, the experience has been exceptional. My most recent purchase was handled by Micah Levy. He was very professional and knowledgeable about the Santa Fe I purchased. There are a lot of electronic functions that he explained very thoroughly and patiently. The attention from the sales people continued even after I drove my new car off the lot. I received several texts from from not only Micah, but Kenny and Derek They congratulated me on my purchase and let me know they were available to assist me in any way if I had any problems or questions. Spenser in the finance dept. was also excellent-going through the paperwork and explaining it thoroughly. All this attention is first class customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review! We couldn't be happier to hear that Micah, Kenny, Derek, and Spenser all took such good care of you here at McDonald Hyundai, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased Hyundai Santa Fe!
New Car
I have had my new vehicle for a few weeks and absolutely love my new vehicle from McDonald Hyundai in Littleton. Lucas and Brandon were super helpful and made sure my buying experience went well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marilyn, we are proud to have you as a McDonald Hyundai customer! Thank you for your business and your kind feedback about Brandon and Lucas. Safe travels in your new car!
This is our 2nd vehicle purchased from McDonald Hyundai....
This is our 2nd vehicle purchased from McDonald Hyundai. Very professional and excellent customer service. They make the car buying process easy and not stressful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordyn, thank you for taking the time to leave us a review! We are so glad you had a great car buying experience here at McDonald Hyundai, and we are proud that we earned your returning business. We hope that you continue to enjoy your newly purchased vehicle!
Excellent Service all around.
Excellent service all around. Made the car buying experience easy! I would highly recommend them as they work very efficiently to make the car buying experience less stressful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, nothing makes us happier than hearing that our team made car-buying easy! Thank you for giving McDonald Hyundai your business and five-star review. Safe travels in your new ride!
Bought a new Santa Fe for wife. Price, paperwork,...
Bought a new Santa Fe for wife. Price, paperwork, customer service all top notch with Suzanne. She was very patient showing my wife all the bells and whistles. Car was ready with added options exactly when she said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We couldn't be happier to hear that Suzanne took such good care of you and your wife here at McDonald Hyundai, and we will be sure to let her know that you appreciate her help. We hope that you both continue to enjoy your newly purchased Hyundai Santa Fe!