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Product Specialist
(31 reviews)

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Reviews

Quick and easy.

Quick and easy. Got out of work headed over to get my car serviced . Thanks to Chelsea for helping with a smooth relaxing process. What more can I say I liked my experience this specific dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for your business and your confidence in Chelsea! We are happy to have you as a customer, Marcus.

The service was very good and they were very professional

The service was very good and they were very professional talk to you very nice took their time and explain everything I really appreciate the service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Bradford, we're delighted to hear that you appreciated the professional service at Eastchester Chrysler Jeep Dodge Ram. Thank you for sharing your experience with us!

Great service and great people r r r r r r r r r r r r r

Great service and great people r r r r r r r r r r r r r r

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a stellar review!

Grear service , car is running perfect i will service my

Grear service , car is running perfect i will service my car here again all the time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you with your vehicle! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Safe travels ahead!

This dealership keeps putting up a vehicle on their

This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price. I had the misfortune of dealing with this dealership on a 2019 Mazda CX-5 Grand Touring they had advertised online. I talked to several sales representative and managers about this vehicle. I finally got a out the door price from a sales Manager Tommy but he then made it so I couldn't contact him. Then when I finally got ahold of him. I was informed the vehicle had a deposit and ready for it sale. A week later the Mazda CX-5 Grand Touring was listed on their site. I called and was told there was still a deposit on it but they put it on their website regardless of customer purchasing. He then told me it can take up to two weeks for financing to get finished. Also this 2019 Mazda CX-5 Grand Touring Eternal Blue Mica color has been on the website for months and keeps disappearing and reappearing. When trying to talk to a sales representative or manager they again tell me the vehicle isn't for sale or other excuses.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

We are sorry to read this feedback. We strive to deliver a seamless and straightforward purchase experience, and it is never our intention to mislead or inconvenience our guests. We apologize for the lack of communication on behalf of our team and would be happy to speak with you directly to see what more we can do to address these concerns. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

My salesman was Sabatian and he was respectful and

My salesman was Sabatian and he was respectful and knowledgeable and helped me out every step of the way. I was approved for a beautiful car. The financial agent was also a very nice man and made my visit to Eastchester a very pleasant experience. I will be telling my friends and family about my Eastchester experience and incourage them to go to Eastchester for a good quality automobile. Thanks again Eastchester and staff for an experience I'll never forget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear our team was able to help you find the perfect car during your visit to Eastchester Chrysler Jeep Dodge Ram! We will be sure to let them all know how much you appreciated their quality customer service. Thank you for your business, and enjoy your new ride!

Have an oil change and tire rotation, very fast and

Have an oil change and tire rotation, very fast and professional service . Will use again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

This is the worst experience I ever had as a client in

This is the worst experience I ever had as a client in any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up of buying the car, they seemed relieved ! These guys are a joke. Run away from them ! I’m still waiting to receive the refund of my $500 deposit. Update : Was just informed by PalPal that the refund was issued but not completed, because there were no funds on the issuer account. These guys are crooks !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

Andre, we're sorry we couldn't reach a deal and that you didn't have a better experience with our team. This isn't the feedback we want to hear, and we'll use it in an effort to improve. If you're willing to share any further detail that can illuminate where we fell short, please be in touch - we would be glad to connect and assist with your leasing needs however we can. Thank you, Customer Care Team - (877)-811-9330

Best dealership, I ever been to

This dealership was one of the best dealership I went to, because they weren’t rushing you to choose a car. They allow me to take my time and check out different car until I found the right fit. Everyone was very helpful and friendly. My sales person was Joseph, he explained and breakdown everything I need to know about my car … he was also very patient with me as well… also he checked up on me after my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Shannela, when we see praise like this, we know we're doing things right! We're thrilled Joseph and the rest of the team offered professional assistance throughout and after the buying process. From everyone at Eastchester Chrysler Jeep Dodge Ram, enjoy your new ride!

More than happy with Eastchester deaer and stuff

Hi i just purchased a jeep compass i went to many dealers and when i get to Eastchester dealer it was smooth easy deal from first minute to drive out nothing hide no surprise i said what i want what i can spend and there it was so very happy and definitely will recommend to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new Compass! It is great to see that our team is going above and beyond to wow our valued guests. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and congrats on your new car!