McDonald Mazda South

The Macdonald auto family is the dealership to work with! Especially if you happen to get the chance to meet Morgan Evans. This person is amazing at his job and just a great human being! My wife and I were very impressed with his thorough knowledge of his line of work and how he went about explaining every step during the process. We are not first time buyers and it was refreshing to be given information that we hadn’t received in the past for other dealers. Stephen Lewis is one of the managers that came over to say hi and offer his services as well, should we need it. Great experience and good people. We will be purchasing our next car here when the time comes.

I purchased my car here and what a great experience it was! Morgan Evans is one of the best people I have ever done business with. Morgan was very attentive to what we were looking for and very informative about all aspects of what we should know. Also Stephen Lewis, one of the managers, took time to come say hi and assured us his service as well should we need it. All in all this is a solid place to buy a car if your in the market!

I bought a Toyota Highlander from Adam at McDonald Mazda South and I couldn't be happier. Great deal, great service and just an all-around amazing buying experience. It was the best customer centered service that I've seen in years. I completely recommend them to anyone looking for a HONEST dealer.

I bought a Toyota Highlander from Adam at McDonald Mazda South and I couldn't be happier. Great deal, great service and just an all-around amazing buying experience. It was the best customer centered service that I've seen in years. I completely recommend them to anyone looking for a HONEST dealer.

Recently bought a 2018 Mazda CX-5. Every one I met at this dealership was amazing! Customer service exceptional Sales Manager Steven Lewis Tate salesman Finance Ian Mcclearn Mazda service manager Michael Brossard Professional, friendly, and will go the extra mile! 5 stars

My son took his CX5 in for an oil change. They flagged brakes as being in critical need of replacement and quoted $1000+ to do it, and ID’d another $2000 of additional suggested repairs as well. A week later we had our mechanic check the brakes, and they are fine. FINE, as in 5mm remaining and no need to act now. So sleazy to try to take advantage of a young driver this way!

By far the worst experience I've ever had buying a car. A shifty and arrogant staff. I would never recommend this dealership to anyone, horrible customer service. My daughter had been in a terrible accident in which her car was totaled and was lucky to have survived. She had to look for a new car and found a truck at this dealership. I went with her to see it and take it for a test drive. While on the test drive we noticed a ticking noise. The salesman who was with us “reassured” us that everything would be checked out thoroughly and fixed if necessary. This was our first mistake to believe him. Fast forward to less than 9 months later that the truck now needs a new engine due to the issue that was never fixed and is going to cost thousands of dollars along with all the money we are paying for a rental car my Daughter had to get for the last few weeks because her truck can’t be driven and isn’t safe to drive. My Daughter is a single Mom with two young children working full-time so she needs a car for transportation. The mechanic that we took the truck to told us that this problem has been going on for quite a while and not something that just started happening. We reached out to the dealership and explained everything that happened and were told there was nothing they could do and that their "hands were tied" It is obvious to us that they took advantage of two women and sold them a vehicle that had issues just to make a sale. I have been waiting for a call from the GM to discuss this issue but have never heard from him. I have also reached out to FOX 31 Problem Solvers…there is such a thing as a Lemon Law.

By far the worst experience I've ever had buying a car. A shifty and arrogant staff. I would never recommend this dealership to anyone, horrible customer service. My daughter had been in a terrible accident in which her car was totaled and was lucky to have survived. She had to look for a new car and found a truck at this dealership. I went with her to see it and take it for a test drive. While on the test drive we noticed a ticking noise. The salesman who was with us “reassured” us that everything would be checked out thoroughly and fixed if necessary. This was our first mistake to believe him. Fast forward to less than 9 months later that the truck now needs a new engine due to the issue that was never fixed and is going to cost thousands of dollars along with all the money we are paying for a rental car my Daughter had to get for the last few weeks because her truck can’t be driven and isn’t safe to drive. My Daughter is a single Mom with two young children working full-time so she needs a car for transportation. The mechanic that we took the truck to told us that this problem has been going on for quite a while and not something that just started happening. We reached out to the dealership and explained everything that happened and were told there was nothing they could do and that their "hands were tied" It is obvious to us that they took advantage of two women and sold them a vehicle that had issues just to make a sale. I have been waiting for a call from the GM to discuss this issue but have never heard from him. I have also reached out to FOX 31 Problem Solvers…there is such a thing as a Lemon Law.

I brought my car in for it's first service and a concern I had with some odd wear on the soft top. I arrived and Matt looked over my concerns and let me know what to expect. I stayed there at the facility, the typical free coffee/water/soda and a clean newer space with plenty of seating. The service was completed within the quoted 90 minutes. I was sent a link to a video explaining what was done and what the tech found with the top. This bit here was top notch! The video addressed my conerns and the dealership didn't just take ownership of all my concerns, they did one better. They took responsibility for the wear, and with Mazda USA offered to replace the top due to wear. The great part was one of my concerns with the top was user error. In the video the tech explained the correct way to close the top. I was slightly off, surprising since it's such a simple task but it was my bad. They didn't have the part in stock, no one in the state did really. So they had to have it shipped in and kept my car. They did provide a loaner car. There was a delay in shipping and the repair took longer than originally quoted. No problems here since it was communicated and I don't know a dealership that can control the weather. When I was able to pick up my car it was a full 7 days later 3 more than originally quoted due to delays. All was handled correctly. On inspecting the car there was some damage to the paint. This is where it gets even better. They addressed this issue directly and with the same professional manner they did my original concerns. I had to schedule another appointment to bring it back to have it sent to the body shop. When the body shop got my car Mike, the service manager, contacted me directly and offered a couple of solutions which is great. Explained the pros and cons of each and gave his suggestion but did allow me to decide on what route to go. I'm happy to say I've got my car back and I'm thrilled for having such a great experience with a dealership service department considering how much of a bad rap they've gotten. I will be going back.

Donovan was super friendly and not pushy at all. He was very knowledgeable. He has even offered to help us learn more about the car on his day off. He is top notch!