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McCarthy Chevrolet

(79 reviews)

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Chevrolet from DealerRater.

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Gary Hibdon was great to work with and I appreciate the time he takes to listen to my concerns regarding my vehicle. Gary is professional and great at communicating during my vehicle repair. I recommend Gary and the McCarthy team for your vehicle repairs.

Gary Hibdon was great to work with and I appreciate the time he takes to listen to my concerns regarding my vehicle. Gary is professional and great at communicating during my vehicle repair. I recommend Gary and the McCarthy team for your vehicle repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My service adviser was great and communicated well. The service itself was decent as far as time it took to complete my oil change and tire rotation. But for the life of me I couldn't figure out why they didn't check air pressures on my tires when they rotated them. All 4 tires were different and as much as 8 psi in difference. Isn't that a standard deal to check?

My service adviser was great and communicated well. The service itself was decent as far as time it took to complete my oil change and tire rotation. But for the life of me I couldn't figure out why they didn't check air pressures on my tires when they rotated them. All 4 tires were different and as much as 8 psi in difference. Isn't that a standard deal to check?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I came to the dealership to look for a new vehicle vehicles during the upside down sale. I was greeted by Jamie who had an amazing personality. Jamie got me into a car I liked and even had them clean it up before I took it home. Jamie is a great dude and will get you taken care of. Thank you for all of your hard work Jamie.

I came to the dealership to look for a new vehicle vehicles during the upside down sale. I was greeted by Jamie who had an amazing personality. Jamie got me into a car I liked and even had them clean it up before I took it home. Jamie is a great dude and will get you taken care of. Thank you for all of your hard work Jamie.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great work done on all our cars this year and looking forward to our next visit this year and next year as well. What else should I say?

Great work done on all our cars this year and looking forward to our next visit this year and next year as well. What else should I say?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We have been extremely satisfied customers of McCarthy Chevrolet in Olathe Kansas for over 10 years. Their sales and service department are outstanding. Service and repairs are done quickly and we are notified as soon as we can pick up our vehicle. We recommend them for both buying a vehicle and their service department.

We have been extremely satisfied customers of McCarthy Chevrolet in Olathe Kansas for over 10 years. Their sales and service department are outstanding. Service and repairs are done quickly and we are notified as soon as we can pick up our vehicle. We recommend them for both buying a vehicle and their service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I bought a new silverado high country last August from McCarthy. The salesman used all kinds of high pressure sales tactics to sell me different dent repair warranties and told me I had two free oil changes on McCarthy and one free from chevy. The salesman quit a couple weeks after I bought the truck. When I call McCarthy they say I have no free oil changes or the dent repair I paid $1500 for. It was really a terrible experience working with them and I want others to know.

I bought a new silverado high country last August from McCarthy. The salesman used all kinds of high pressure sales tactics to sell me different dent repair warranties and told me I had two free oil changes on McCarthy and one free from chevy. The salesman quit a couple weeks after I bought the truck. When I call McCarthy they say I have no free oil changes or the dent repair I paid $1500 for. It was really a terrible experience working with them and I want others to know.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was quick . Person checking me in was very courteous and friendly. He answered all my questions. Had no contact with the person doing the work (didn't need it) but thought the work was done as it should have been done.

Service was quick . Person checking me in was very courteous and friendly. He answered all my questions. Had no contact with the person doing the work (didn't need it) but thought the work was done as it should have been done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a great experience. The people there are always helpful and knowledgeable. They always take great care of my car and anything that I may need.

I had a great experience. The people there are always helpful and knowledgeable. They always take great care of my car and anything that I may need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I can?t thank you for allowing Brian Benzing to be our service advisor. He did a great job and helped us tremendously.

I can?t thank you for allowing Brian Benzing to be our service advisor. He did a great job and helped us tremendously.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My dad's new Chevy Colorado has broke down 6 times now. Each time the service department keeps it for a month. After a month they reset the computer and recharge the battery. My dad worked at general motors for 35 years. Spent 57 thousand on this Colorado that's been in the shop more than he's drove it.

My dad's new Chevy Colorado has broke down 6 times now. Each time the service department keeps it for a month. After a month they reset the computer and recharge the battery. My dad worked at general motors for 35 years. Spent 57 thousand on this Colorado that's been in the shop more than he's drove it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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