Reviews
Write a reviewPleasant & efficient process
I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not believe their "AutoCheck" History Report.
Do not believe their "AutoCheck" History Report. I ran a CarFax and it showed that the car had been in a serious accident with airbag deployment, which they later acknowledged. Their "AutoCheck" report did not accurately account for that. It also missed a "minor" accident. They tried selling me a replacement car, but at a higher price. So I'm returning the car, as a disappointed customer. Bottom Line... don't trust their "AutoCheck" Reports. Shop with an honest Dealer that uses CarFax.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase