Reviews
Everyone was very friendly and helpful during the buying process. I appreciated the 30 day warranty when I had a minor problem with the shifter which was quickly fixed.
Everyone was very friendly and helpful during the buying process. I appreciated the 30 day warranty when I had a minor problem with the shifter which was quickly fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership, shout out to Gena for helping us. Efficient, friendly, and hardworking! Will buy from CarMax again, and recommend.
Great dealership, shout out to Gena for helping us. Efficient, friendly, and hardworking! Will buy from CarMax again, and recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
this process was a pain from start to finish. I ordered a vehicle and paid the shipping cost. it took longer than was quoted for it to arrive which cost me multiple days off work. upon getting informed it had arrived I drove the hour and a half to pick it up with everything I was expressly told I needed to go home empty handed. they needed more money or a cosigner and my paperwork had not been approved BEFORE I walked in the door as I had been told. I got sent the hour and a half back home empty handed to redo paperwork and get a cosigner who then had to go the hour and a half there with me to pick it up again and drive the hour and a half back again. worst sales team I have ever dealt with. I will never go through that again and would not recommend anyone else to either.
this process was a pain from start to finish. I ordered a vehicle and paid the shipping cost. it took longer than was quoted for it to arrive which cost me multiple days off work. upon getting informed it had arrived I drove the hour and a half to pick it up with everything I was expressly told I needed to go home empty handed. they needed more money or a cosigner and my paperwork had not been approved BEFORE I walked in the door as I had been told. I got sent the hour and a half back home empty handed to redo paperwork and get a cosigner who then had to go the hour and a half there with me to pick it up again and drive the hour and a half back again. worst sales team I have ever dealt with. I will never go through that again and would not recommend anyone else to either.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Daivy was wonderful to work with!! The whole experience was pleasant. I would recommend to a friend
Daivy was wonderful to work with!! The whole experience was pleasant. I would recommend to a friend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From tha sales manager to the sales rep the team here continues to excell at making things easy and fast for you.
From tha sales manager to the sales rep the team here continues to excell at making things easy and fast for you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience they took care of everything. Car was clean and just as advertised. Good Job CM
Great Experience they took care of everything. Car was clean and just as advertised. Good Job CM
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very Very good. Purchasing was relatively easy. There were some issues with the car and these were addressed completely. The maintenance people were very helpful and kept me very well informed. I would recommend Carmax if you want to buy a used car.
Very Very good. Purchasing was relatively easy. There were some issues with the car and these were addressed completely. The maintenance people were very helpful and kept me very well informed. I would recommend Carmax if you want to buy a used car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome , easy way to buy a car. Joe was amazing and helpful with everything. Our only issue was it took longer to ship our car than originally told us.
Awesome , easy way to buy a car. Joe was amazing and helpful with everything. Our only issue was it took longer to ship our car than originally told us.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Akil & Davy were absolutely amazing, they made it a fast and easy process. They explained everything well and made sure I left with all my questions asked and answered.
Akil & Davy were absolutely amazing, they made it a fast and easy process. They explained everything well and made sure I left with all my questions asked and answered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Front office (sales) was great. The back office system is terrible! The back office erroneously put my email on my wifes accont. The business Ops Mgr. told us we would have to return the vehicle and buy it again to change the email. Ridiculous!!!!
Front office (sales) was great. The back office system is terrible! The back office erroneously put my email on my wifes accont. The business Ops Mgr. told us we would have to return the vehicle and buy it again to change the email. Ridiculous!!!!
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car