Orem Mazda

This dealership tried to tack on an additional $1000 gap insurance fee to the total. When we refused it along with the extended warranty, the finance salesman became very rude and insulting. This is car buying at its worst.

Alberto is a great salesman. This dealership has lots of inventory, unlike others. The office is comfortable and the experience felt good and non pushy.

I fell in love with a car that the dealership had on sale for $12k. After what I thought was fair negotiation, they took the price down a bit for me. Later, I see that the exact same car is announced, for $9k. I was understandably upset about the lack of transparency. I honestly wonder if the dealers are personally incentivized to sell a car for as expensive as possible, by any means necessary.

If you are a woman and you would like to be lied to, go to Orem Mazda. They love to lie to women. If you do not know a lot about cars, they will absolutely take advantage of you.

The folks at Orem Mazda were very helpful!! I felt comfortable and well attended during my buying process. They really paid attention to making my experience feel personal and important. Tim Miller was kind, helpful, and very knowledgeable. I love my new Mazda CX-5!!! The Stormtrooper :)

Stay away from this place, unless you like a good old car dealer scammy treatment, if you like it, talk to Jared White. They are ready to take your money and they dont care about you. If you leave a bad review they will do all they can to take it down.

I purchased a vehicle online from Orem Mazda. I had spoken to a number of other dealers and thir document fee was $199-$299. Someone told me the State of Utah had established a document fee of $299. Orem Mazda charges $349 for some reason. When I questioned this I was told that it was their fee. Then I was told that there was an additional charge for a service called "Shadowmark Theft Recovery" and the charge was $297. I told them I did not need this service but they insisted that it was already on the vehicle and could not be changed. When I got the document for the "Shadowmark Theft Recovery" it clearly states: "Purchase of this product is optional, and is not required in order to finance, lease, or purchase a motor vehicle." When I asked again to have it removed I was told that it applied to the State of Utah, not Orem Mazda. I don't understand. If I could I would return the vehicle and go somewhere else.

Jared white sold me a car 3 thousand sollars more expensive than it was announced on their website. Chip, his manager, asked me to go to the office after a bad google review. The conversation was worst than my experience with Jared, he was saying how amazing Jared was (probably because he sold a car 3k more than the price, what a great. Not disonest employee). He also spent some time trying to convince me to take my google review down, he also asked me to prove I saw the price on the website, basically thinking I was trying to scam him. He also tried to convincd me how they had two different systems, therefore, Jared saw a price on his application and the costumers would see another pricd on the website. Like they do not have a backend with all of their storage in one place. When I told that to him, he laughed and showed me two different frontend applications thinking he was super smart lol

I have bought many cars, from many dealerships in my life, but I have NEVER had such an all around AMAZING experience as I had with Brayden, Jared and Jesse at Orem Mazda!!! They worked their butts off to get my son his first car. And they did so knowing they weren't going to be making very much off of that car (because they lowered the price so drastically). They were 100% honest and upfront, and kept up great communication thought out the entire process. There were never any smoke and mirrors, half answered questions and absolutely no BS. They gave us ALL the info we needed and explained everything to my son in such great detail! We were there 5 hours, due to hold ups with my sons bank, and the 3 of them made it a fun, comfortable and pleasant experience. They never pressured us in any way and went above and beyond to get us the car. They never treated me like I was an idiot (most dealerships have because I'm a woman, and therefore could never know a thing about cars!). The car was in incredible condition, they provide a detailed 120 point inspection and imaculate carfax, and they offered great incentives and deals on extra coverages. I'm so highly impressed with them and the experience & service they provided. I wish every dealership operated the way they do! Thanks so much guys! Y'all are the BEST!

Worked with Nate Speer and he was great. The Sales Manager will Nickle and Dime you to death and won't budge. Plan on paying MSRP. Besides the Sales Manager everything was great and smooth process. Nate explains everything on the new vehicle and all features. I have bought new vehicles from both Bountiful and Orem Mazda. Bountiful Mazda's Service department Manager is terrible and Orem Mazda's is great. Bountiful Mazda's Sales manager is great and Orem Mazda's is not. So take your pick. But the Mazda vehicle is great and you can't get a better sales person to deal with than Nate Speer. So if you go to Orem Mazda ask for Nate Speer.