Orem Mazda

Buyer beware. This dealership is sneaky. If you have purchased a car here in the past, you should look through your invoice. You may have paid extra for things like "gap insurance" without your permission.

This dealership tried to tack on an additional $1000 gap insurance fee to the total. When we refused it along with the extended warranty, the finance salesman became very rude and insulting. This is car buying at its worst.

Alberto is a great salesman. This dealership has lots of inventory, unlike others. The office is comfortable and the experience felt good and non pushy.

I fell in love with a car that the dealership had on sale for $12k. After what I thought was fair negotiation, they took the price down a bit for me. Later, I see that the exact same car is announced, for $9k. I was understandably upset about the lack of transparency. I honestly wonder if the dealers are personally incentivized to sell a car for as expensive as possible, by any means necessary.

If you are a woman and you would like to be lied to, go to Orem Mazda. They love to lie to women. If you do not know a lot about cars, they will absolutely take advantage of you.

Purchased a used car (as is), week later wheel feel off, other front wheel lug nuts not tight. Was told to bad, car was "As Is". Still not safe to have a vehicle on lot or selling that is not safe. NOT SAFE, BAD FORM OREM MAZADA

The folks at Orem Mazda were very helpful!! I felt comfortable and well attended during my buying process. They really paid attention to making my experience feel personal and important. Tim Miller was kind, helpful, and very knowledgeable. I love my new Mazda CX-5!!! The Stormtrooper :)

Stay away from this place, unless you like a good old car dealer scammy treatment, if you like it, talk to Jared White. They are ready to take your money and they dont care about you. If you leave a bad review they will do all they can to take it down.

I purchased a vehicle online from Orem Mazda. I had spoken to a number of other dealers and thir document fee was $199-$299. Someone told me the State of Utah had established a document fee of $299. Orem Mazda charges $349 for some reason. When I questioned this I was told that it was their fee. Then I was told that there was an additional charge for a service called "Shadowmark Theft Recovery" and the charge was $297. I told them I did not need this service but they insisted that it was already on the vehicle and could not be changed. When I got the document for the "Shadowmark Theft Recovery" it clearly states: "Purchase of this product is optional, and is not required in order to finance, lease, or purchase a motor vehicle." When I asked again to have it removed I was told that it applied to the State of Utah, not Orem Mazda. I don't understand. If I could I would return the vehicle and go somewhere else.

Alex was rude, he gouged my car, spit phlegm on my driver seat, and hacked up my information screen. Blake wiped off Alex’s phlem on my seat. The service manager fixed the gouge but the person who fixed it left over spray all over my car. Stay away from Alex. He is psychologically challenged.