Reviews
Write a reviewWe are very pleased with our experience and our purchased
We are very pleased with our experience and our purchased at this place. Chad Ritch and Mr. Jon Andrews helped us choosing the vehicle we needed. They are very accomodating, knowledgeable, and so helpful. We are so happy with our new Buick Envision 2022.Thank you for your help.!God bless..!!
Great car buying process
We purchased a Vehicle from Stephen recently. Living almost 3 hours away; he made the process extremely easy; was a great communicator and very accessible with any questions. Definitely would highly recommend Stephen and the Kelley Buick Team!
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Stephen was able to meet your needs. At Kelley Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Kelley Buick GMC Team
Service of a 2020 Acadia
Friendly and enjoyable as always. Your wasting your money if you choose to go anywhere else! Billy Jones
William, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Kelley Buick GMC Team
bait and switch, worked all day on a deal, called after
bait and switch, worked all day on a deal, called after work to finalize, no phone answer. multiple text no answer , an email, followed up next day with a couple texts. where i was told to call the sales manager Eddie, where he informed me they had it priced below market and the price was 3000$ more and asked if i was still interested, no, well have a good day
bait and switch
bait and switch, worked all day on a deal, called after work to finalize, no phone answer. multiple text no answer , an email, followed up next day with a couple texts. where i was told to call the sales manager Eddie, where he informed me they had it priced below market and the price was 3000$ more and asked if i was still interested, no, well have a good day
Thank you for taking the time to share your recent experience at Kelley Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Kelley Buick GMC Team
New to Us
Mr. Andrews was extremely helpful with any question we had about the vehicle. I very much appreciated his working with us, patience and selling approach .
Thanks for your outstanding review, Anthony! I'm very happy to hear that Andrew was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Kelley Buick GMC Team
A month ago I purchased a VW cc 2017.
A month ago I purchased a VW cc 2017. In less than a month the motor is leaking oil. I am disappointed in that, but overall I had a good experience dealing with Mr. Russell sales person. If you are planing to buy a vehicle at Kelly Buick make sure you take it for an inspection.
Was very pleased with my experience at Kelly Automotive.
Was very pleased with my experience at Kelly Automotive. My sales rep, George, was very knowledgeable and helpful. He gave me good information, then let ME make a decision without pressure. I was assisted in returning my rental car, then driven back to the dealership for my new car.
know your trade value before buying.
The people were nice and the used car we bought is great. They took us to the cleaners on the vehicle we traded in. We were told that are car did not hold its trade value at all and that's why they were giving us 2000 under KBB value. Then we find out that they are selling the vehicle for just under what we paid for it new, 8000 higher than they gave us in the trade. Ripped us off.
Fred, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Kelley Buick GMC Team
Frank
They did everything possible to help me resolve any and all issues.
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Kelley Buick GMC Team