Reviews
Write a reviewBuying experience at Kelley Buick GMC
Worked with Manny on sales. What a pleasant experience. Manny treated us very well and answered all our questions. We got a great deal on the car and finance was a breeze. I will definitely buy my next car from Kelley and will recommend Manny to anybody looking for a car.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Buick GMC Team
GMC 2500
Jon Andrew?s was a great salesman to work with. Jon continued to look and stay in contact with me as we searched for a hard to find model. Eventually he got me in the perfect truck.
Hello Thomas! It is great to hear about your recent service experience. I will certainly pass on your feedback to Jon as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Kelley Buick GMC Team
BUYER BEWARE!
I recently bought a 2018 Chevy Silvarado with a worn out transmission. I paid $27,000 for a pick up that now doesn't run just made my second payment. When I called, I was basically told that I bought the truck as is, and they would not do anything to help with the repairs. This is the second and the LAST vehicle that I will ever purchase from this dealership. I truely believe that they knew that the transmission was bad, but had got it to run right just long enough to unload the piece of s**t on me, now I gotta put another probably $5,000 in it to get it to run, not to mention no vehicle for a week. BUYER BEWARE!!
Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.
Poor customer service the left hand and right hand know
Poor customer service the left hand and right hand know nothing whats going on. management should do a better job. pricing cars and advertising never match!! then all the say " we apologize our fault" but ones drives from Tampa etc. not good not good business. I would not waste your time..
Highly Recommend!
We just purchased a 2023 Acadia Denali from Kelley GMC this week and we were truly pleased with our experience. The staff is incredible. Malibu was very helpful and completely thorough with the dealings of our trade in and purchase. Angel and Brandon were also incredibly accommodating and provided a warm welcome during my purchase experience. I highly recommend this dealership and was impressed by their hospitality.
Congratulations to your new 2023 Acadia Denali, Kassie! We love hearing about customers that have a terrific experience at Kelley Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Kelley Buick GMC Team
Truck purchase
I purchased my truck through Manny Rodriguez. I had a trade in and there price was fair for my trade. I had a 3 hour ride and when I got there they were ready. About 30 minutes total and I was driving out of the parking lot in my new truck. Thank you for the professional service. I will definitely be back.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Kelley Buick GMC Team
Exceptional
I am very grateful for the exceptional service I received by Jon and Angel at Kelly Buick GMC of Bartow. Jon welcomed us from the moment we arrived on the lot until we drove off with my new vehicle. He was very knowledgeable and provided all the information so that we could make the right decision. He then went above and beyond to address our concerns and even surprised us with extra perks. The team was professional and friendly and made our vehicle purchase a very simple process with absolutely no pressure. We are very grateful. I would highly recommend them and will be back for my future purchases.
Hello Carlina and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Kelley Buick GMC Team
Excellent service
My experience in purchasing a new truck was hassle free. My salesperson George was very helpful in the process and didn’t pressure me in my decision. Overall good experience and I would recommend them to my friends.
Thanks for your outstanding review, Richard! I'm very happy to hear that George was of such help to you. We strive to provide hassle free purchasing your new truck, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Kelley Buick GMC Team
Terrible dealership
Dealership had me drive 2 hours to look at a vehicle that already had a deposit. They even showed me the car. Not a good dealership
Thank you for taking the time to share your recent experience at Kelley Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Kelley Buick GMC Team
The made me drive for 2 hours to look at a vehicle that
The made me drive for 2 hours to look at a vehicle that already had a deposit. They even show me the car.