Kelley Buick GMC of Bartow

Stay away from this dealership! The sales team is disrespectful! Today I had the worst experience of my life with a car salesman! First of all, they changed the price from the one listed. Then they said if I don't like it, I have 5 minutes to leave, otherwise they will call the police to take me off the property. Such salesmen have no business being in such positions. I will definitely give my money to another dealer who knows how to respect customers!

Stay away from this dealership! The sales team is disrespectful! Today I had the worst experience of my life with a car salesman! First of all, they changed the price from the one listed. Then they said if I don't like it, I have 5 minutes to leave, otherwise they will call the police to take me off the property. Such salesmen have no business being in such positions. I will definitely give my money to another dealer who knows how to respect customers!

**Terrible Dealership Experience – Rude, Unprofessional, and No Negotiation!** I recently visited Kelly Buick GMC, INC and had one of the worst car-buying experiences ever. The salesperson was incredibly rude, dismissive, and acted like they were doing me a favor by even speaking to me. They had a "take it or leave it" attitude, refusing to negotiate on price despite market comparisons showing their pricing was unreasonable. The manager was no better—condescending and completely unwilling to work with me. Instead of trying to earn my business, they acted like they didn’t care whether I bought a car or not. The whole experience felt like a scam, with hidden fees and pressure tactics. Save yourself the frustration and avoid this dealership at all costs. There are plenty of other places that value customers and are willing to work with you. **Zero stars if I could!**

**Terrible Dealership Experience – Rude, Unprofessional, and No Negotiation!** I recently visited Kelly Buick GMC, INC and had one of the worst car-buying experiences ever. The salesperson was incredibly rude, dismissive, and acted like they were doing me a favor by even speaking to me. They had a "take it or leave it" attitude, refusing to negotiate on price despite market comparisons showing their pricing was unreasonable. The manager was no better—condescending and completely unwilling to work with me. Instead of trying to earn my business, they acted like they didn’t care whether I bought a car or not. The whole experience felt like a scam, with hidden fees and pressure tactics. Save yourself the frustration and avoid this dealership at all costs. There are plenty of other places that value customers and are willing to work with you. **Zero stars if I could!**

Not very nice people at all. I wouldn’t buy a car there even if they gave me a Brand New One for FREE

Contacted the dealership several times with offers, so I can't really say, never got a responses from the dealership

This is the my 3rd purchase with Kelly of Bartow GMc! Stephen Sellers was very knowledgeable and helpful during the process! 10 out of 10!

We had purchased a 2025 GMC 3500 Denali brand new. Upon delivery it only came with one key dealership was supposed to get me a second key never did. I was also supposed to get the paperwork for the registration as soon as my check cleared, I did not receive the paperwork until 10 days after the check cleared. There was an overpayment on the vehicle. I was supposed to get a $500 refund. got that three weeks later. Reached out to the dealership several times to speak with a manager they never call back.

L I regret doing business with Kelly Bill and GMC in Bartow Florida they are very selfish. They don’t care about the customers. They are not professional at all. They are all about their money. They’re not gonna lose the time for the Customer. They are not about making a customer happy as long as they’re happy that’s all it matters. They sold me a car with issues when they told me that the car was brand new in lie to me in my face. they are all about their pockets like I said Reading all this reviews came to realize that there’s a lot of customers that went through the same thing that I’m going through right now I called the dealership multiple times left voicemail. They never return my calls, and then when I walk to the dealership came to realize there’s nobody in the lobby there’s no customers but one actual customer sales manager finance manager they are the same none of them try to make it better make the situation better even after you put a review they’re gonna try to write something back saying that I’ll try to reach out to me so I can so you can talk to none of them. Try to fix nothing. I regret doing business with them as a black person, they treat me wrong. They treat people wrong

Jon Andrews was our salesman and it was one of if not the most pleasant car buying experiences we?ve ever had. Easy and upfront information with excellent communication and no pressure. Adam handled the financing and did a fantastic job. We left completely satisfied with the exact vehicle we were looking for. Couldn?t have been better.