Kelley Buick GMC of Bartow

4.4
(495 reviews)
Visit Kelley Buick GMC of Bartow
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (863) 800-9902 (863) 800-9902
Used (863) 578-5794 (863) 578-5794
Service (863) 578-5220 (863) 578-5220

Inventory

See all 318 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2018.
Why should you buy from Kelley Buick GMC? Our unmatched service and diverse inventory have made us Florida's only GMC Dealer of the Year (per General Motors) a 2020 CarGurus Top-Rated Dealer award winner and a Buick Mark of Excellence award winner. Visit us today to discover why we have the best reputation in Polk County!
Polk county's #1 Buick GMC dealer with FREE delivery for the entire state of Florida!!!!

Service center

Phone number (863) 578-5220

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.4
(495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

One of the lowest pressured dealerships I ever worked

One of the lowest pressured dealerships I ever worked with, Jon Andrews was very knowledgeable and took his time with all the details of my purchase. I would recommend the dealership to anybody and I will definitely be back.

5.0

One of the lowest pressured dealerships I ever worked

One of the lowest pressured dealerships I ever worked with, Jon Andrews was very knowledgeable and took his time with all the details of my purchase. I would recommend the dealership to anybody and I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kevin, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

We visited another dealer in Tampa prior to purchasing

We visited another dealer in Tampa prior to purchasing our truck from Kelley ,the salesman there acted as if we were an inconvenience and asked if we would go home and build a truck on the internet and email him the order , no offer for help with picking out the right package, Manny Rodriguez earned our business the minute we stepped on the lot at Kelley , his knowledge of the inventory and no pressure attitude turned into the most pleasant car buying experience we’ve had anywhere, the finance manager , I forget his name but he was also very pleasant to deal with and only offered us practical upgrades and pointed out the ones that would most benefit us and also the ones because of the distance we live from the dealership, the ones that wouldn’t make sense for us,

5.0

We visited another dealer in Tampa prior to purchasing

We visited another dealer in Tampa prior to purchasing our truck from Kelley ,the salesman there acted as if we were an inconvenience and asked if we would go home and build a truck on the internet and email him the order , no offer for help with picking out the right package, Manny Rodriguez earned our business the minute we stepped on the lot at Kelley , his knowledge of the inventory and no pressure attitude turned into the most pleasant car buying experience we’ve had anywhere, the finance manager , I forget his name but he was also very pleasant to deal with and only offered us practical upgrades and pointed out the ones that would most benefit us and also the ones because of the distance we live from the dealership, the ones that wouldn’t make sense for us,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, thank you for taking the time to share your feedback regarding your experience at Kelley Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

Excelente servicio y gente muy profecional y enteramente

Excelente servicio y gente muy profecional y enteramente confiable . Mi familia ya tiene donde ir a comprar sus proximos vehiculos.

5.0

Excelente servicio y gente muy profecional y enteramente

Excelente servicio y gente muy profecional y enteramente confiable . Mi familia ya tiene donde ir a comprar sus proximos vehiculos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Julio. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

We had a great experience purchasing a Buick Encore Gx

We had a great experience purchasing a Buick Encore Gx from Malibu at Kelley Buick.Very professional and really loved the no hassle approach,will continue to deal with Malibu and Kelley Buick GMC for future purchases!!!

5.0

We had a great experience purchasing a Buick Encore Gx

We had a great experience purchasing a Buick Encore Gx from Malibu at Kelley Buick.Very professional and really loved the no hassle approach,will continue to deal with Malibu and Kelley Buick GMC for future purchases!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

Excellent, hassle free transaction.

Excellent, hassle free transaction. Jon Andrews was pleasure to work with! Delivered vehicle to me as well!

5.0

Excellent, hassle free transaction.

Excellent, hassle free transaction. Jon Andrews was pleasure to work with! Delivered vehicle to me as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

CG, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

Smooth vehicle purchase experience

Purchased a beautiful used GMC 2500 Denali. During test drive & inspection, I noted 3 things wrong with it. Kelley immediately worked to take care of them at no additional cost to me. Their price was competitive, actually better than what I saw at other dealerships. Everyone was great to work with from the salesman (George) to the General sales manager to the finance manager. Highly recommend.

5.0

Smooth vehicle purchase experience

Purchased a beautiful used GMC 2500 Denali. During test drive & inspection, I noted 3 things wrong with it. Kelley immediately worked to take care of them at no additional cost to me. Their price was competitive, actually better than what I saw at other dealerships. Everyone was great to work with from the salesman (George) to the General sales manager to the finance manager. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new GMC 2500 Denali, Donald! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests and make sure they are happy with their new vehicle. We're so happy to hear Kelly and George were able to help find the perfect vehicle for you. Sincerely, The Kelley Buick GMC Team

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5.0

Very pleased with our salesman Braxton Nylan.

Very pleased with our salesman Braxton Nylan. He was kind and helpful. Would highly recommend Kelley Buick GMC to everyone. Thank y'all I'm very happy with our new Acadia. The sales manager was very nice also.

5.0

Very pleased with our salesman Braxton Nylan.

Very pleased with our salesman Braxton Nylan. He was kind and helpful. Would highly recommend Kelley Buick GMC to everyone. Thank y'all I'm very happy with our new Acadia. The sales manager was very nice also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Hands down the smoothest purchase transaction I have had

Hands down the smoothest purchase transaction I have had in years. If you want no pressure, honesty and a dealership that goes above and beyond...go to Kelley Buick GMC. If you want the best salesman...ask for George. I'm easy going, but I have high standards. I drove over an hour and a half to look at my new Yukon and it was well worth the drive and the time. Thank you, George!

5.0

Hands down the smoothest purchase transaction I have had

Hands down the smoothest purchase transaction I have had in years. If you want no pressure, honesty and a dealership that goes above and beyond...go to Kelley Buick GMC. If you want the best salesman...ask for George. I'm easy going, but I have high standards. I drove over an hour and a half to look at my new Yukon and it was well worth the drive and the time. Thank you, George!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We were impressed!

AC issue. Chad told us to drop it off. No appointment, he would do his best. It was diagnosed and repaired same day!!! We were impressed!! Thank you so much KellyBuick GMC!!! We really appreciate your great service!!!

5.0

We were impressed!

AC issue. Chad told us to drop it off. No appointment, he would do his best. It was diagnosed and repaired same day!!! We were impressed!! Thank you so much KellyBuick GMC!!! We really appreciate your great service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your input, James. We're glad to hear that you are impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Kelley Buick GMC Team, 863-323-2621

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5.0

Awesome dealership.

Awesome dealership. Malibu was a great salesman. The dealership had the vehicle on the lot I was looking for

5.0

Awesome dealership.

Awesome dealership. Malibu was a great salesman. The dealership had the vehicle on the lot I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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