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Palmen Buick, GMC, Cadillac

(3,910 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Reviews

(3,910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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Very pleasant and stress free experience.

Very pleasant and stress free experience. Everything was explained and I wasn't made to feel I had to buy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He gave me a rebate for cabin filter, however it wasn’t

He gave me a rebate for cabin filter, however it wasn’t valid for the date of service. UGH

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason did a great job working with my vehicle.

Jason did a great job working with my vehicle. He always takes great care of all my vehicles. I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I've bought my truck and got a decent deal.

I've bought my truck and got a decent deal. Service has been good and reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was accommodated timely and Jason was very helpful and

I was accommodated timely and Jason was very helpful and professional. I appreciate the tire rotation without an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Car was dead towed it in need a new battery BEN TOLD

Car was dead towed it in need a new battery BEN TOLD CARE OF IT The car is a 2022

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was on the way to the Pink concert when the weather

I was on the way to the Pink concert when the weather changed to a strong rainstorm. My windshield wiper motor died. I called Palmer Buick from the side of the highway and made the 5 mile drive in. I was shaken when I arrived but knew they could help me out. They did exactly that! It was a recall and another recall was also found by Palmer Buick! I was in the road and rolling in around an hour! They were kind, human, efficient and even made me feel a lot better. I made the concert and had a safe drive! Thank you Palmer Buick! My cousins and I are forever grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was treated very respectfully and professionally.

I was treated very respectfully and professionally. It was a nice waiting environment to sit in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I waited two and a half hours for an oil change and tire

I waited two and a half hours for an oil change and tire rotation - which is ridiculous. They need to do a better job of scheduling service appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kkason stopped what he was doing and immediately took my

Kkason stopped what he was doing and immediately took my new car in for a small repair. I was in and out in about 16 minutes. Outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.