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Palmen Buick, GMC, Cadillac

(3,840 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Reviews

(3,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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Palman Buick GMC always delivers a great service

Palman Buick GMC always delivers a great service experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Palman Buick GMC always delivers a great service

Palman Buick GMC always delivers a great service experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tim Hoffman did a great job explaining what needed to be

Tim Hoffman did a great job explaining what needed to be done and taking care of it. I would recommend dealing with him any time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Explained problem found.

Explained problem found. Detailed required repair. Completed in timely manner Repair was fairly expensive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason is a great service writer and goes above and beyond

Jason is a great service writer and goes above and beyond for the clients. Friendly phone people and friendly all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Even though I decided to hold off purchasing a car for

Even though I decided to hold off purchasing a car for now, I want to give a shout out to Darrell James. Of all the car sales people I have dealt with over the last 5 years, Darrell showed, more than any other, a level of professionalism and a true willingness to help me find the best deal they could get me. I cannot remember any other sales person going to the lengths Darrell did. Definitely not the stereotypical sale person one thinks of when cringing at the thought of talking to someone at a dealership. When I do finally start looking again, Darrell will be the first person I reach out to. And I want to give credit to Palmen as a dealership for not mandating high pressure sales tactics. It is a refreshing change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great job , changed the oil on my Cadillac , washed it

Great job , changed the oil on my Cadillac , washed it and vacuumed out, the only thing is I had an appointment at 930 but the car sat til 1030 before service started

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I went in for an oil change as always Tim was very

I went in for an oil change as always Tim was very pleasant, professional and knowledgeable. He is an asset to the department!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is always good and my appointment time was met.

Service is always good and my appointment time was met. The inspection of the vehicle is really overboard.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department are very courteous & get you in to

The service department are very courteous & get you in to service your vehicle at your convince & time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.