Reviews
Palman Buick GMC always delivers a great service
Palman Buick GMC always delivers a great service experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Palman Buick GMC always delivers a great service
Palman Buick GMC always delivers a great service experience. Jason make sure that my vehicle is well cared for and that I'm back on the road ASAP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim Hoffman did a great job explaining what needed to be
Tim Hoffman did a great job explaining what needed to be done and taking care of it. I would recommend dealing with him any time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Explained problem found.
Explained problem found. Detailed required repair. Completed in timely manner Repair was fairly expensive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason is a great service writer and goes above and beyond
Jason is a great service writer and goes above and beyond for the clients. Friendly phone people and friendly all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Even though I decided to hold off purchasing a car for
Even though I decided to hold off purchasing a car for now, I want to give a shout out to Darrell James. Of all the car sales people I have dealt with over the last 5 years, Darrell showed, more than any other, a level of professionalism and a true willingness to help me find the best deal they could get me. I cannot remember any other sales person going to the lengths Darrell did. Definitely not the stereotypical sale person one thinks of when cringing at the thought of talking to someone at a dealership. When I do finally start looking again, Darrell will be the first person I reach out to. And I want to give credit to Palmen as a dealership for not mandating high pressure sales tactics. It is a refreshing change.
- Customer service —
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great job , changed the oil on my Cadillac , washed it
Great job , changed the oil on my Cadillac , washed it and vacuumed out, the only thing is I had an appointment at 930 but the car sat til 1030 before service started
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I went in for an oil change as always Tim was very
I went in for an oil change as always Tim was very pleasant, professional and knowledgeable. He is an asset to the department!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is always good and my appointment time was met.
Service is always good and my appointment time was met. The inspection of the vehicle is really overboard.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service department are very courteous & get you in to
The service department are very courteous & get you in to service your vehicle at your convince & time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair