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Palmen Buick, GMC, Cadillac

(3,820 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Reviews

(3,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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As always service writer Jason did a great job.

As always service writer Jason did a great job. Vehicle would not pass emissions but he figured out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The problem wasn’t fixed and they still charge plus also

The problem wasn’t fixed and they still charge plus also was tell to take some were they can fixed 😡that’s a Escalade and can be fix really before that took to service and the oil filter was loose so I think poor service 👎 and I still need to fix the problem also find out is a recall for the light is on and the don’t mention anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our sales person was very helpful and informative about

Our sales person was very helpful and informative about the used car we bought. Overall a very good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Properly changed oil to requirements of manufacturer and

Properly changed oil to requirements of manufacturer and total cost was under one hundred dollars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has the total package.

This dealership has the total package. Great sales,exceptional service and fantastic parts team. They always have made me and my family feel great doing our shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job on routine maintenance.

Great job on routine maintenance. Cleaned and vacuumed the Caddy Really good attention to detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales staff is professional, courteous, honest, and

The sales staff is professional, courteous, honest, and helpful. I will use the services all the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan C.

Dan C. was my salesperson and I felt comfortable with him. He was upfront and honest about buying a car used in today's market. He was patient and discussed multiple vehicles with us. I didn't want to be at the dealer for any length of time and he, the finance person all understood. We ended up buying 2 used vehicles with low mileage. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient Friendly & Dependable.

Efficient Friendly & Dependable. Jeff Nagy is a great service agent. Knowledgeable & good at explaining all that has or will take place with servicing of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very this was done in a orderly and clean timely fashion

Very this was done in a orderly and clean timely fashion as usual. I will be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.