Palmen Buick, GMC, Cadillac

As always the service was awesome! I always book with Jason, he takes the time to make sure I understand what needs to be done.

Jason is probably one of the best guys ever! Great service and great customer service. Thanks for everything you guys do!! Keep up the great work!

Heard an intermittent noise in back. Problem was found an repaired right away. Alex was quick and efficient. Thought this one would be hard to solve.

Went in for a oil change and tire rotation. I mentioned to Tim that I seem to have a slow leak in my left rear tire. The GMC dealer in my hometown (Las Cruces, NM) had checked it last year and they said I didn't have enough air in the tire because there was no other problem with the tire. Tim had the tire checked and the service tech found a staple had pierced the edge of the tire in 2 places. The tire could not be repaired and had to be replaced. Tim and your techs are much more conscientious then my hometown dealer was. I can one to Kenosha every year to see our kids. I will keep coming to your dealership since I can count on them.

Customer service was excellent about my up coming service with my Acadia and what I needed to do and saving discounts plus adding a rental car if needed.

Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replacing the hub and brakes took 3 days. Service Manager Tim was fine but this was not your typical service. At this time I don’t expect to return for service again.

Heard a slight noise/rattle in the back. Not real pronounced but annoying to me. Alex found the problem and repaired it. All is good now with now more annoying noise/rattle.

I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just schedule an oil change appointment and I love how the were so nice they went above and beyond to make their customer feel like the are at home while they wait for the services to be done. The wait area for me is very well put is had tv entertainment, snacks and a kids area for the customers with families. The second time I was there I was so impressed on how they came up to me and told me one of my headlights was burn. I wasn’t aware of the situation so it was good they let me know. I really like how their customer service is very friendly and they help a lot on anything the customers need. I will totally keep coming to this place for my car services and will recommend family and friends to go to this place.

I want to thank Juan and Kenny for their excellence service. They made my deal work to my satisfaction. I’ve bought about 7 trucks in the past from these professional people. Palmen is lucky to have people like these working for them. These people is what makes us come back and purchase another vehicle. Thank you

It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Kenosha. The best move I ever made. He is always there for me. He remembers my name and is interested in doing the best to help me. Palmen the best of the best!