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Palmen Buick, GMC, Cadillac

(3,873 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Inventory

See all 255 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2010.
Palmen Buick GMC Cadillac located in Kenosha Wisconsin was founded in 1937 by Howard Palmen. We focus on high levels of customer satisfaction being a sales volume leader and maintaining a well-trained staff of professionals.

We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
It's Our Sincere Goal - to SAVE YOU at least $300 on any comparable vehicle from any other dealer!

Service center

Phone number (877) 680-6146

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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When you have lifters, cam, and cam bearings replaced.

When you have lifters, cam, and cam bearings replaced. It is well known to replace the oil pump at that time. The metal from the damaged cam and bearings will circulate through that pump. Any real tech knows this!! Any real service center would stand by the work they did. Brought my truck in several times for low oil pressure issues. All I got was parts changer’s throwing everything at it except what was the real culprit. Now that it is out of warranty they want to replace the real culprit at my expense. Part should of been replaced when it was a warranty situation. I don’t like writing bad reviews. If they would have stood by the work they do it would have been a 5 star review. Unfortunately I can’t give a 1/2 star review or else that’s what it would really be.

When you have lifters, cam, and cam bearings replaced.

When you have lifters, cam, and cam bearings replaced. It is well known to replace the oil pump at that time. The metal from the damaged cam and bearings will circulate through that pump. Any real tech knows this!! Any real service center would stand by the work they did. Brought my truck in several times for low oil pressure issues. All I got was parts changer’s throwing everything at it except what was the real culprit. Now that it is out of warranty they want to replace the real culprit at my expense. Part should of been replaced when it was a warranty situation. I don’t like writing bad reviews. If they would have stood by the work they do it would have been a 5 star review. Unfortunately I can’t give a 1/2 star review or else that’s what it would really be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Tim was very helpful, knew what was wrong.

Tim was very helpful, knew what was wrong. Gave a quote and time car would take to be repaired. Both were accurate and car was washed when!👍

Tim was very helpful, knew what was wrong.

Tim was very helpful, knew what was wrong. Gave a quote and time car would take to be repaired. Both were accurate and car was washed when!👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Prompt and courteous Tim is pleasant, personable and

Prompt and courteous Tim is pleasant, personable and professional. He's always been accommodating with scheduling appointments.

Prompt and courteous Tim is pleasant, personable and

Prompt and courteous Tim is pleasant, personable and professional. He's always been accommodating with scheduling appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Cost of repairs was ridiculously high.

Cost of repairs was ridiculously high. $4000 for an oil pump? Probably last time I will do major work at any GM dealership

Cost of repairs was ridiculously high.

Cost of repairs was ridiculously high. $4000 for an oil pump? Probably last time I will do major work at any GM dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was excellent and extremely fast.

Service was excellent and extremely fast. Service Team was pleasantly nice and very helpful. I would highly recommend friends and family to this dealership and for service

Service was excellent and extremely fast.

Service was excellent and extremely fast. Service Team was pleasantly nice and very helpful. I would highly recommend friends and family to this dealership and for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service love my new tires and the evacuation on my

Great service love my new tires and the evacuation on my brakes Tim took care of me as promised.

Great service love my new tires and the evacuation on my

Great service love my new tires and the evacuation on my brakes Tim took care of me as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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my check engine light was on for the 3 days before I had

my check engine light was on for the 3 days before I had an appointment I had it checked out on CO and was told it should be good for the 1000 miles home. The night before the lite went off. Tim checked and asked for paperwork from CO and got it in and fixed no charge I was a few days till the end of my warranty.

my check engine light was on for the 3 days before I had

my check engine light was on for the 3 days before I had an appointment I had it checked out on CO and was told it should be good for the 1000 miles home. The night before the lite went off. Tim checked and asked for paperwork from CO and got it in and fixed no charge I was a few days till the end of my warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I've been bringing my vehicles to Jason for a few years

I've been bringing my vehicles to Jason for a few years now and he always makes sure I get the best service!

I've been bringing my vehicles to Jason for a few years

I've been bringing my vehicles to Jason for a few years now and he always makes sure I get the best service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They are great and follow up is even better That's all I

They are great and follow up is even better That's all I got Good night

They are great and follow up is even better That's all I

They are great and follow up is even better That's all I got Good night

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They were very friendly and Gene went out of his way to

They were very friendly and Gene went out of his way to find us our vehicle.

They were very friendly and Gene went out of his way to

They were very friendly and Gene went out of his way to find us our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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