Reviews
Best car buying experience you can have.
Best car buying experience you can have. Novak Motors and Scott are the best. I'll need another car in a year or so, and I'll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a great experience.
It was a great experience. Everyone was incredibly helpful and not pushy at all. I highly recommend purchasing your next car there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Been shopping for a very long time and this is the first
Been shopping for a very long time and this is the first dealer even though they’re not a manufacturer dealer that was the most upfront and honest with all the information I asked for including upfront fees etc. Gabe was absolutely excellent with the sale, the price of the car was pretty much one of the lowest and most aggressively priced in the Tri-State area. It was gorgeously clean inside out. The whole showroom is sparkling clean inside out. There was no pressure, what you see is what you get with absolutely no hidden fees. They told me a trade in price, took it away from the sale price, added the tax, a nominal $175 dealer fees and dmv registration fees and that’s it. Took a while for all the paperwork etc but it was honestly the most pleasant car dealer experience evvvverr!!! Excellent job Gabe, Greg and the Novak team. Hopefully other dealers can take a few lessons from you guys on customer handling and business practices. Will recommend everyone I meet to come here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second time I have purchased a vehicle from
This is the second time I have purchased a vehicle from Novack Motors, and I am quite pleased. Scott Misino made the experience quite enjoyable and helped me find the exact car I was looking for. I have recently recommended Novack Motors and Scott to my co-workers who are in the market for a car and will continue to do so. Thank you Tom Chambers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience from start to finish!
Excellent experience from start to finish! Showroom was beautiful and all staff were friendly. Scott was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience, Scott was awesome.
Great experience, Scott was awesome. No pressure, smooth transaction, no hidden fees. Extremely happy with m purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very happy with how smoothly the purchase of my
I was very happy with how smoothly the purchase of my 2020 Jeep Grand Cherokee went. I was shopping for a few weeks and after speaking with Scott at Novak I realized my search was over. I highly recommend Novak Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant and easy to Navigate the facility.
Very pleasant and easy to Navigate the facility. Scott made used car buying experience very easy and worry free. So much easier than dealing with a dealership and no hidden fees
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wayne Rice is the best vehicle salesman I've ever dealt
Wayne Rice is the best vehicle salesman I've ever dealt with. I was very specific about wanting a car that had not been driven much in our New England winters. Wayne was willing to go under several trucks in his showroom and take pictures of the undersides for me. He was very up front and honest about the conditions of the vehicles I was considering. I was so confident in Wayne that once I decided on my truck, I knew it would be exactly what I expected. When the day came to pick it up, I took a ferry to Long Island, a bus to Greenport, and two trains to Wayne's dealership. When I arrived, the truck was everything Wayne described and better. We closed the deal, and I drove it home. Thanks so much Wayne !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott M was very helpful as I looked at several SUVs and
Scott M was very helpful as I looked at several SUVs and Novak has a great selection 2nd vehicle purchased thru Scott!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car