Edd Kirby's Adventure Mitsubishi

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Reviews

4.7
106 lifetime reviews.
  • They bent over backwards to make sure I was happy!

    I have had nothing but problems with cars since 2012, and this month, I was ready to venture out from buying older cars with a cosigner, to gettin...


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    I have had nothing but problems with cars since 2012, and this month, I was ready to venture out from buying older cars with a cosigner, to getting a better car on my own credit. I had reached out to Adventure Mazda, hoping to find a used Mazda. When I met Jacob Massey and explained my limited monthly budget and my concerns about my not-so-perfect credit score, he started backwards and helped me search out cars that fit my price range. I fell in love with a 2012 Kia Forte and the Adventure Mazda team sifted through 4 different loan options to offer me a GREAT monthly payment that was right in line with my budget. I drove off the lot so happy. Two days later, the transmission suddenly went haywire in my new car. I wasn't upset (I get that wierd things happen to machines, no matter how oiled and tuned they may be) but I was devistated, and super worried that I may have invested in a lemon. I returned the car to Adventure Mazda on a tow truck. They not only honored their "3-day Guarantee no-questions-asked" by taking the car back, but they laid out my options for me (repair or trade), and when I expressed my concerns about taking the car off the lot again, they diligently, patiently, and thoughtfully helped me transfer my downpayment to an even newer and better vehicle for the same monthly payments as before! These guys rock, and Jacob Massey is a great sales rep to work with. This isn't your everyday car dealership. They don't get commissions off of your sale, so they won't pressure you to buy what you can't afford, and they want you to leave the lot happy, not stressed. If you don't want to be pressured, and wish someone would just work with your budget rather than trying to convince you to stretch it even more, and want a dealership that honors their word, ADVENTURE MAZDA is the way to go!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome service

    My son called trying to see if he could get a car and get his credit started. Jae Garner called him and asked us to come in the following day. He ...


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    My son called trying to see if he could get a car and get his credit started. Jae Garner called him and asked us to come in the following day. He was awesome from the start. He told us he'd do everything to get us in a car and out the door as quickly as he could. I have to say, he held up to that deal. He took great care of us and my son is happy with his new ride. I can't thank him enough for all of his help and the rest of the team that helped my son.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Helped me get my first car!

    Jacob and Edd Kirby have been an amazing dealer to help me out with obtaining my first car! Jacob couldn't have been a better guy to purchase a ca...


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    Jacob and Edd Kirby have been an amazing dealer to help me out with obtaining my first car! Jacob couldn't have been a better guy to purchase a car! Couldn't have had a better time and they were so flexible with their times and were able to get me in a rental car for the time while I was looking around and allowing me to take an extended test drive and give me more time to think on the car while paperwork was being processed. I would recommend this Dealership to anyone and intend to do business for as long as I'm here as well as all my service components!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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