Reviews
Write a reviewJames is amazing.
Made a 3 hour drive to visit James (owner) to check out a car I had had my eye on. Was running very late due to previous engagements throughout the day, but kept in touch with him on the drive over, and he was still there waiting for me an hour after closing. The vehicle I wanted was a previous salvage, and he let me look over every nook and cranny of the car. He also showed me photos of the damage that had been done previously, and thoroughly explained the repair work that was done. The car was virtually immaculate inside and out. After taking it on a test drive, we made a quick and painless deal, and I came away VERY happy. James works very hard, and it very proud of the work he does. Very easy to get along with, and fun to talk to. Absolutely NO pressure at all. I definitely recommend him. Keep up the great work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Used Car Buying Experience!
After seeing an auto that I was interested for my daughter, attending University of Nebraska, on cars.com, we drove to Pacific Auto to check it out. The vehicle we were originally interested in, we decided against. James, the owner, showed us what he perceived to be the best value vehicle on his lot for our price range. My daughter is extremely happy with her used Honda Civic, and I would not hesitate to purchase there again. Never had an easier car buying experience anywhere. Thank you Pacific Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience.
Very easy to work with. Great customer service. Would recommend to check out their inventory
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a used car was pleasant here!
Cars were high quality and the price we settled on was fair for both parties. He let me take the vehicle to my mechanic to get a full run through. I found the owner to be extremely helpful, he has high moral foundation so I knew he wasn't going to take advantage of me. I would not only recommend this dealership I am going to send my family there. Will not buy from anyone else from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying 2014 Honda Civic
James is very helpful and honest! He has been rebuilding Honda's and Toyota s for 25 years. He is very helpful after the sale too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome sales experiance!!!
I purchased my 2011 Toyota Camry SE from James in August. James was completely accommodating with all of my questions and requests. the car checked out great. 4 months later and still very happy with the whole experience. James was professional and courteous, would recommend him to any of my friends. Thank you. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Customer Service
I just recently bought a Subaru Legacy from James. In my experience he treats customers like close family. That is definitely why Pacific Auto has stayed in business this long and has such a good reputation. It was the best large purchase I have made in a long time. I went to the dealership three times to make this decision. With each visit he did not pressure me but answered all my questions. I can see why customers keep coming back and refer others. I know that I will be telling everybody that I know, if they want a good deal and a quality vehicle go to Pacific Auto. Thanks again James. Your Friend and Customer, Kyle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff W
I have now bought 3 cars from James. He has always been honest with me and stands behind what he sells. I have had him do maintenance repairs, body work, windshields, and he has always saved me money compared to everyone else. Thanks Pacific Auto and keep up the good work. Jeff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clara & John
We have gone ONLY to Pacific Auto to buy our vehicles. James is HONEST and helps you pick a vehicle that will best fit YOU! Our family has purchased many vehicles from James! We highly recommend him to all family and friends! Go there and you will get honest and good help and a great vehicle for the price! A Lincoln Policeman had first recommended him to us! He and his family have purchased many vehicles from James too!!! HIGHLY RECOMMEND PACIFIC AUTO AND JAMES!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
James was absolutely great. I live in omaha but had spotted a few vehicles on the Web site that looked good, so I called ahead and let him know I'd like to stop in. He let me take a CR-V to a friend's mechanic for a pre purchase inspection, and was incredibly helpful and informative about the vehicles past and any repairs he had done, with no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase