Whether you're shopping for a used car, truck or SUV, you'll find friendly experienced people ready to help you. We invi
te you to visit our dealership and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"We deal in all makes. If there is a car you are looking for we can and will find it for you!"
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We found James (owner) refreshingly honest, friendly, helpful and easy to deal with--always responding in a timely manner to questions by voicemail or... email. No B.S. Obtaining financing and signing papers was painless. We would highly recommend him to anyone looking for a good used car at a fair price. We thought it was great that James provides CarFax reports for no charge, and the photos of the actual vehicle we were looking to buy were plentiful and of very good quality!
James is a great person to buy a car from. You can be rest assured that your shopping experience will not be pressure filled. You can be rest assured... that any vehicle you buy from him will not let you down.
Made a 3 hour drive to visit James (owner) to check out a car I had had my eye on. Was running very late due to previous engagements throughout the day,... but kept in touch with him on the drive over, and he was still there waiting for me an hour after closing. The vehicle I wanted was a previous salvage, and he let me look over every nook and cranny of the car. He also showed me photos of the damage that had been done previously, and thoroughly explained the repair work that was done. The car was virtually immaculate inside and out. After taking it on a test drive, we made a quick and painless deal, and I came away VERY happy. James works very hard, and it very proud of the work he does. Very easy to get along with, and fun to talk to. Absolutely NO pressure at all. I definitely recommend him. Keep up the great work!
James is a great guy and sells great vehicles! I got a 2012 Acura TL for an excellent price from Pacific Auto. Come here for a great car!
We recently bought a car from James and Don at Pacific Auto. They were pleasant to work with and made the process simple and easy. There was no pressure... to buy and we would definitely return for future car buying needs.
Excellent selection of vehicles and they have wonderful customer service! I will definitely recommend Pacific Auto to others. They are trustworthy people... and look forward to getting my next car here.
As a follow up to my previous review from back in August, I noticed a few weeks after purchasing the car, that a spare tire was not included with the vehicle.... Initially, this was not a problem, as when bought new tires about a month later, I kept the best one left over to use as a full size spare. After a few more months, I realized this was not very practical due to space concerns in my trunk. I was shopping for a spare online, and around town here in Des Moines, when I thought of contacting James, considering he also owns a salvage yard along with his dealership. He told me he did not have spare on hand, but gave me information for one to get off eBay, and he would write me check to pay for the spare. A few days later when I went to go buy the tire, it was either sold, or the auction ended, and the seller didn't bother to relist it. I found another spare for about $15 more, and asked James if this would work for him, despite it being $15 more expensive than the one he found for me. He said that was no problem. I ordered the spare tire, and called James immediately after doing so, and gave him my address to mail me the check to reimburse me for the purchase. He sent it out that day, and I received it two days later. Again, I cannot say enough good things about James. Five months after the purchase, he still went above and beyond for me. Thanks again for everything, and keep up the amazing work!!
I should of came here to buy my first car. I would come here again to buy another car. Had a great time, these people here are very friendly.
I have been a customer of Pacific Auto for over 10 years and in that time have purchased several vehicles . James has always been good towithhe gives... a fair value for your trade in and fair price on your purchase. I have recommended Pacific Auto to family and friends. If you want a stress free buying experience with fair prices see James .
They got back to fast about the car I was interested in.