Interstate Hyundai

Everyone that we came in contact with was AMAZING!! They made everything a breeze and the process didn’t last long AT ALL… thanks to Fred and Mr. Robert.

My experience at Interstate Hyundai dealership was a great experience. The staff is very friendly and helpful and made my buying a new 2022 Hyundai Palisade Calligraphy a joy!!! I received a great deal on my trade-in (2021 Hyundai Palisade Calligraphy) so I am very happy!!! I wouldn’t go anywhere else!!!

Tres is a good good salesman he is so kind and wonderful to work with thank you so so much for helping me out and blessing me with a new car

Had car since February for extended warranty coverage claim on engine failure. No communication whatsoever on status of claim and never follow up on inquiries. Have been patiently waiting while receiving conflicting information. Told claim denied, then told claim pending, then told claim denied again this only after I contacted department. Disappointed and angry, no consideration at all to the consumer. If contacted as to status of vehicle I could have moved forward instead of hanging in limbo.

I paid 5k over MSRP I accepted a low ball offer for my trade. I found my zen, paid up, and happily drove my new car home. Fast forward 3 weeks, the finance manager calls me and let's me know he miscalculated and I owe another $1400. He told me he had called my tag office and gotten a correct quote, when in fact, he had not. I have refused to pay and heard nothing from management. Rough place. Keep your sanity and shop elsewhere where you business is appreciated

The guys were excellent! They took care of me and made me feel welcome during the entire process. They were friendly and Cx service was at an all time high.

If you need to have warranty work please do not come to this dealership. They will acknowledge the problem but will not repair it. Their go to line is that they all do it so there’s nothing they can do. You have a fully warranted vehicle and they refuse to do anything about your problems. Please save yourself some time and just go to Shreveport for your warranty work.

They are great! My salesman took his time explaining the features of my new Santa Fe. Everyone was very nice and took care of me through the entire purchase process. I’m very happy with Interstate Hyundai!

Service department inconsiderate and rude, trying to avoid doing work on warranty vehicle if customer don’t have to pay anything

Hey my name is Byron and I have purchased 2 vehicles from the same Hyundai dealership because I had good service, but now I wouldn’t recommend this dealership to anyone because of the way I was treated with my service issue. Hyundai is aware of the problem Im having as a company but didn’t make it a recall because it’s not a safety issue. They agreed to fix the problem with the oil pump on my 2016 vehicle but making me pay $75 for a oil change that is already required as part of the analysis. Even though I just got a oil change a month ago I’m being required to get another one and a regular oil change don’t even cost $75 . So I’m disappointed with the service and will never buy another Hyundai again and definitely want refer anyone else to visit the Hyundai family. Thanks letting me vent