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Interstate Hyundai

(214 reviews)
Visit Interstate Hyundai
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (318) 450-3437 (318) 450-3437
Used (318) 450-3231 (318) 450-3231
Service (318) 582-4125 (318) 582-4125

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Hyundai from DealerRater.

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Wonderful Service

I originally went to get my 2015 Hyundai Tuscan serviced and I decided to go browsing to see what they had to offer. The staff were amazing and they answered all my questions. I decided to purchase the 2023 Hyundai Tuscan and I am in love with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Everyone that we came in contact with was AMAZING!

Everyone that we came in contact with was AMAZING!! They made everything a breeze and the process didn’t last long AT ALL… thanks to Fred and Mr. Robert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The joy of my purchase experience

My experience at Interstate Hyundai dealership was a great experience. The staff is very friendly and helpful and made my buying a new 2022 Hyundai Palisade Calligraphy a joy!!! I received a great deal on my trade-in (2021 Hyundai Palisade Calligraphy) so I am very happy!!! I wouldn’t go anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good service at Interstste Hyundai in Monroe, La

Tres is a good good salesman he is so kind and wonderful to work with thank you so so much for helping me out and blessing me with a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had car since February for extended warranty coverage

Had car since February for extended warranty coverage claim on engine failure. No communication whatsoever on status of claim and never follow up on inquiries. Have been patiently waiting while receiving conflicting information. Told claim denied, then told claim pending, then told claim denied again this only after I contacted department. Disappointed and angry, no consideration at all to the consumer. If contacted as to status of vehicle I could have moved forward instead of hanging in limbo.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Surprise: You owe us more!!

I paid 5k over MSRP I accepted a low ball offer for my trade. I found my zen, paid up, and happily drove my new car home. Fast forward 3 weeks, the finance manager calls me and let's me know he miscalculated and I owe another $1400. He told me he had called my tag office and gotten a correct quote, when in fact, he had not. I have refused to pay and heard nothing from management. Rough place. Keep your sanity and shop elsewhere where you business is appreciated

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

The guys were excellent! They took care of me and made me feel welcome during the entire process. They were friendly and Cx service was at an all time high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you need to have warranty work please do not come to

If you need to have warranty work please do not come to this dealership. They will acknowledge the problem but will not repair it. Their go to line is that they all do it so there’s nothing they can do. You have a fully warranted vehicle and they refuse to do anything about your problems. Please save yourself some time and just go to Shreveport for your warranty work.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I love my new Santa Fe!

They are great! My salesman took his time explaining the features of my new Santa Fe. Everyone was very nice and took care of me through the entire purchase process. I’m very happy with Interstate Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service department inconsiderate and rude, trying to...

Service department inconsiderate and rude, trying to avoid doing work on warranty vehicle if customer don’t have to pay anything

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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