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Supreme Toyota

(708 reviews)

Reviews

(708 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Supreme Toyota from DealerRater.

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After sale garbage dealer. Don’t buy there if at all possible. Service after sale is just excuses and poor management. They deny problems exist prior to sale, even on new cars.

After sale garbage dealer. Don’t buy there if at all possible. Service after sale is just excuses and poor management. They deny problems exist prior to sale, even on new cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I had my oil changed in my car yesterday and for the most part everything was good until I noticed when I got home that there was dirt all over my passenger seat, and the driver seat was not very happy about that. They put paper on my floorboard, which is already dirty. I just wish they would put something on the seats to prevent the seat from getting all dirty..

I had my oil changed in my car yesterday and for the most part everything was good until I noticed when I got home that there was dirt all over my passenger seat, and the driver seat was not very happy about that. They put paper on my floorboard, which is already dirty. I just wish they would put something on the seats to prevent the seat from getting all dirty..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The sales and finance department were outstanding and I commend them for going above and beyond the call of duty. The whole Supreme Toyota of Hammond dealership made me feel like the customer is King during my recent vehicle purchase. Thank you very much

The sales and finance department were outstanding and I commend them for going above and beyond the call of duty. The whole Supreme Toyota of Hammond dealership made me feel like the customer is King during my recent vehicle purchase. Thank you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Please commend Roger Lejune in sales and D.J. Miller in finance for a job well done. Thank you Supreme Toyota of Hammond.

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The sales and finance department were outstanding and I commend them for going above and beyond the call of duty. The whole Supreme Toyota of Hammond dealership made me feel like the customer is King during my recent vehicle purchase. Thank you very much

The sales and finance department were outstanding and I commend them for going above and beyond the call of duty. The whole Supreme Toyota of Hammond dealership made me feel like the customer is King during my recent vehicle purchase. Thank you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our sales person Navin was very helpful and patient and worked with me over several days. The finance person Charles was efficient and pleasant. Over all a good experience.

Our sales person Navin was very helpful and patient and worked with me over several days. The finance person Charles was efficient and pleasant. Over all a good experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I received outstanding at Supreme Toyota. Michael went above and beyond to help me leave the dealership with my dream car.

I received outstanding at Supreme Toyota. Michael went above and beyond to help me leave the dealership with my dream car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Noticed a problem with brakes squealing a few days after purchasing a 2023 Tundra. Took it in was told the front brakes needed work, carfax stated back brakes had been serviced. Made the unfortunate assumption that front brakes were ok. They wanted to charge me 500.00 for a brake job. In addition chips in the windshield were supposed to have been filled accordingly to the salesman. Wrong. I took to Safeco and they filled the chips Having been in sales for 45 years, poor and unprofessional sales and follow up

Noticed a problem with brakes squealing a few days after purchasing a 2023 Tundra. Took it in was told the front brakes needed work, carfax stated back brakes had been serviced. Made the unfortunate assumption that front brakes were ok. They wanted to charge me 500.00 for a brake job. In addition chips in the windshield were supposed to have been filled accordingly to the salesman. Wrong. I took to Safeco and they filled the chips Having been in sales for 45 years, poor and unprofessional sales and follow up

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I recently bought a 2020 Tundra for over $40k. The truck was low miles. The dealership claimed it was in good condition and had been locally owned. After purchasing the truck, I noticed rust on the frame of the vehicle. I inspected further, and found substantial rust on all the frame welds and undercarriage parts of the vehicle. I called the dealership back to ask about my options, because it was never mentioned that the truck contained rust, and the purchase price did not reflect the issues with the vehicle. The used car manager told me that the truck passed a safety inspection, so essentially it wasn't their problem. He told me I could bring my truck in for service, but I would have to pay them for any service rendered. Now the used car manager and the service manager won't answer my calls. I'm a big Toyota fan, but I will never purchase a vehicle from this dealership again. I wouldn't recommend doing business with them.

I recently bought a 2020 Tundra for over $40k. The truck was low miles. The dealership claimed it was in good condition and had been locally owned. After purchasing the truck, I noticed rust on the frame of the vehicle. I inspected further, and found substantial rust on all the frame welds and undercarriage parts of the vehicle. I called the dealership back to ask about my options, because it was never mentioned that the truck contained rust, and the purchase price did not reflect the issues with the vehicle. The used car manager told me that the truck passed a safety inspection, so essentially it wasn't their problem. He told me I could bring my truck in for service, but I would have to pay them for any service rendered. Now the used car manager and the service manager won't answer my calls. I'm a big Toyota fan, but I will never purchase a vehicle from this dealership again. I wouldn't recommend doing business with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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We bought our 2nd Tacoma from Joey C, got the 1st one in September 2024. I highly recommend this salesman and dealership, so much better than either of the dealerships in St. Tammany Parish. If you are looking for a great deal with no xx and excellent service after the sale this is the place!!!

We bought our 2nd Tacoma from Joey C, got the 1st one in September 2024. I highly recommend this salesman and dealership, so much better than either of the dealerships in St. Tammany Parish. If you are looking for a great deal with no xx and excellent service after the sale this is the place!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very friendly, quick service and great inventory. Great deals and no haggling. Perfect place to shop for new car

Very friendly, quick service and great inventory. Great deals and no haggling. Perfect place to shop for new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
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