Jim Ellis Buick GMC Mall of GA Hours
Jim Ellis Buick GMC Mall of Georgia provides the utmost in sales selection, having over 650 new and pre-owned vehicles.
The Jim Ellis organization has won customer service awards 9 years in a row and supports our communities? families and their needs. We keep the well-being of our clients foremost in our thoughts by providing a safe play area for children and family friendly programming. Our new 55,000 square foot state-of-the-art facility features comforts of home to include specialty coffee and teas, fresh fruit, healthy snack options, and internet/computer access. Theatre seating with a huge projector TV gives our clients the opportunity to work or relax while they are in our service department. We are closed on Sundays to provide our staff and our clients with ample time to devote to family. We are excited to exceed your expectations and welcome you to let us show why you can always expect the best.
"Expect The Best"
Wheel Alignment (FWD)
Oil, Filter Change
$39.95 and up*
$99.95 and up*
Read reviews that mention:
Met promptly at door. In for oil change & multipoint inspection. Estimated time for job met. Nice, clean place with snacks beverages for customer comfort.... Will keep my Buick in great service at this dealership. Thanks so much!
Great experience with Nelson and Sammy on my recent new car purchase. They were professional and responsive to my questions and concerns. I would recommend... them to anyone buying a new car.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Best car buying experience I've ever had at Jim Ellis mall Georgia
Victor, thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in th...e future! Wishing you a great day until the next time we meet. Sincerely, Jerry Howell, General Manager
I woke up in the morning not expecting to buy a car that day. Jovan reached out and let me know about a car they had that I had been on the look out for.... I was in contact with him and Jasmine throughout the day while I was at work and they really did a great job making everything easy for me. I went to the dealership, checked everything out and jovan made sure all my needs were met. When I went into finance with Jasmine she was very helpful and nice. It was speedy and she even gave me tips. I highly recommend these two and thank you for the great car, I love it!
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!
Great service nice waiting area. Very professional service dept. I would recommend Jim Ellis to all my friends and family. I will be back to buy a new... truck when needed
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again ...soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent performance on a leaky water pump repair under Certified Pre-Owned Warranty Program. Auto repaired quickly as promised. James Stecker was highly... cooperative and professional. And, fun to work with!
We are glad James was able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
I have given this dealership and employees the highest rating and recommendation possible. They always provide excellent service taking care to make sure... I'm comfortable waiting. They always explain everything including my options. Special shout out to James Stecker for all his thoughtfulness and professionalism.
We are so happy to read such a great review about Jim Ellis Buick GMC Mall of GA and James! We look forward to your next visit! Take care!
Made an appointment for 2pm dropped truck off at 12 way early it was completed in less than an hour awesome experience Thank you for getting my vehicle... serviced quicker than ever expected
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again ...soon!
I took my truck in because the mirrors were not folding as they should every time. They added another issue David found (radio not turning off) that I... didn't realize was an issue. After 2 hours, I went to check on my truck and found they had to take it back again to address the radio, but the mirrors wasn't showing the problem so they couldn't do anything with that. David never came to explain the status of my truck during the 2 hours. Each time I went to him. I walked over again after 2 hrs 15 min and he said he had to get the paper work together and I could go. That didn't happen. I had to walk over again and David said would help me after he finished up with another customer. Waited more and again, he never came to me with paperwork. I went to the other service rep to see if they could get me out of there since David was too busy and all of a sudden David gave the paper work to his co worker. I checked out and walked out with original rep only to find my keys were missing. He went back in to look for and after 2 tries, found them after another 10 minutes. This was a frustrating visit and the mirror issue is most likely still a problem. 2 1/2 hours for a radio issue repair that I wasn't aware of.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can wo...rk towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 884-4641
Best car buying experience. Tom Lyden and Sam were great. The whole team was. I will recommend Jim Ellis GMC to my friends whenever I find them looking... for a car.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again ...soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Internet Sales Specialist
Internet Sales Specialist