Wholesale Direct Auto Sales

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 13, 2020

    On May 4, 2020, I purchased a 2019 Jeep Compass Trailhawk. The staff help me get just what I wanted and the vehicle had very low miles. Awesome experience... and all the staff was so nice and helpful. Special thanks to Mike for giving a personal tour of all the features the vehicle has. Thanks for everything, great dealership

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2020

    I was extremely pleased with the professional support my son received buying and financing his truck. The owners/employees were down to earth and not... pushy sales people.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 6, 2018

    We were looking for a Mercedes GLE 350 and called the dealership as they had a 2016, they were able to located a 2017 with 5,900 miles on it in mint condition... and close to 20% off sticker. Wonderful service, financing and even delivered the car to Falls Church. Will never shop anywhere else or buy a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2020

    Car wasn’t inspected.I had to pay out of pocket myself.Also,hidden GPS device located under the dash.Please beware!! Customer service is horrible!!Not... worth the hassle especially the low caliber of cars.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2017

    I purchased a 1999 Porsche from Wholesale Direct. Colton and Mike were extremely professional and took care of any concerns.I purchased the Porsche sight... unseen and they described it very well. They also arranged shipping to my home and it was a very pleasant experience. I would buy from them again. David

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2017

    Mike and Colton were great! Took the time to speak with me and show me many different vehicles I was considering. Although I didn't purchase a vehicle... at this time, I plan to keep checking in with them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2017

    My name is Alan Updike, and unfortunately, it became necessary to look for a new used car to replace my 2003 Chevy Tahoe Z71 with 215k miles on it.... I was truly blessed to see the perfect vehicle to meet my needs at Wholesale Direct Auto Sales. I drove down from Williamsburg to the lot on Jefferson Ave in Newport News to check it out. It was a white 2004 Chevy Tahoe Z71 with only 75k miles on it, (to be honest, I thought it was a typo, the mileage could not be that low). I was fortunate and blessed to meet Colton Crabtree, (who I had spoken to on the phone). He gave me the keys to the 04, got the vin number off of my 03 and left me alone to check out the car, while he went to determine the trade in value of my Tahoe. Feeling I was interested in the car, I gave him the information for a finance app. After checking out all the electronics of the 04, I headed out for a test drive. By the time I got back, the finance approval was in. There were a couple of items that I had noticed with the vehicle and upon my return, spoke to Colton about them. He was never defensive, was totally accommodating and addressed every concern I had. I was never pushed into anything at all, the experience in dealing with WDAS and Colton was so much more pleasant than I could ever have imagined in my wildest dreams. Both he and WDAS much much more exceeded my every expectation in every conceivable aspect of purchasing a used car. There is no doubt, I will have no issues in recommending Colton and Wholesale Direct Auto Sales to folks I don't know who ask me about the car, to my friends, and even to my family members. The experience that my wife and I had, was the best experience we have ever had in purchasing ANY car, and being 64 years old, I have bought a car or 2 in my lifetime. Thank you again for such a wonderful experience. I am so very glad to have found a used car dealer who was more interested in customer satisfaction than the stereotypical just get the car off the lot used dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 22, 2017

    I called from out of the area shopping for a vehicle. I found one I was very interested in. When I called to asked a few questions to see if it was worth... the 3hr drive, I was told he did not have time to walk out and check something on the vehicle. I should just look at the pictures. Poor customer service. I'll spend my money somewhere else.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2017

    Easy straight forward buying process. It's is little side shop, but service was very smooth and professional!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2016

    We are incredibly pleased with our reasonably priced 2007 Pathfinder from Wholesale Direct. Mike and his team are true professionals and helped us find... a quality late model 4x4 AT A REASONABLE PRICE! It's been over a month and we have had ZERO issues with this truck. We have already referred friends to Wholesale Direct because a straight shooting used car sales broker are truly few and far between. Thanks again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
View More Reviews