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Spitzer Volkswagen Amherst

(231 reviews)
Visit Spitzer Volkswagen Amherst
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–1:00pm
Sunday Closed Closed
New (888) 894-2909 (888) 894-2909
Used (866) 681-6767 (866) 681-6767
Service (866) 939-9694 (866) 939-9694

Reviews

(231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Volkswagen Amherst from DealerRater.

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This dealership is fantastic.

This dealership is fantastic. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently purchased a 2024 Tiguan through Alice Dennis.

I recently purchased a 2024 Tiguan through Alice Dennis. Great customer service and communication. The dealership also went out of their way to make a Great Deal with my trade in vehicles go as smoothly as possible. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Congratulations on your new Tiguan! We are overjoyed that Alice provided you with a top-notch experience. Our guest's satisfaction is our utmost priority. We thank you for your kind recommendation and we wish you the safest of travels until we meet again!

Jacob Solanics made it he buying process painless and

Jacob Solanics made it he buying process painless and quick. The dealership was great and no one was pushy or over the top

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review, Austin! We are so glad that Jacob took exceptional care of you and ensured your experience with us was as smooth as possible. On behalf of the entire team- we wish you the safest of travels in your new ride!

Great dealership, easy to work with, not pushy, and made

Great dealership, easy to work with, not pushy, and made the buying process painless. Jacob Solanics was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Providing a smooth and efficient experience is always our goal, and we are glad that Jacob's efforts met your satisfaction. Congratulations on your new ride! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Jacob Baxter was very patient.

Jacob Baxter was very patient.with me & explained & went over everything so that I would understand i felt very comfortable with Jacob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Karen, Thank you for leaving Jacob this 5-star review! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that he was helpful and informative. Please do not hesitate to let us know if there is ever anything more that we may assist you with.

Diego Dennison my service advisor was very helpful and

Diego Dennison my service advisor was very helpful and knowledgeable. He also had the customer best interest in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, Thank you for leaving Diego this wonderful review! We are glad that he provided you with 5-star service during your recent visit. Your safety and satisfaction are our utmost priority and we hope to see you again the next time you are in need of automotive service.

Just purchased a 2025 Atlas Cross Sport.

Just purchased a 2025 Atlas Cross Sport. Our sallesperson was a very knowledgeable and patient young man named Gabe. Best buying experience that I have ever had. I recommend Gabe and Service Manager for making my deal happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Atlas Cross Sport, Steff! We strive for 100% customer satisfaction, and we are overjoyed that Gave provided you with a 5-star experience. He will be honored to have earned your kind recommendation. Thank you and safe travels!

Jake, Voss and the whole VW and Spitzer team made this

Jake, Voss and the whole VW and Spitzer team made this such an easy and stress free car buying experience. You guys made customers for life! Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ally, Thank you for providing us with a review of your experience at- Spitzer Volkswagen. We are delighted to hear that Jake and Voss were able to match you with the right car and within the price range you were looking for. We look forward to the next time we serve your automotive needs in the future.

Jacob Baxter went above and beyond to make sure all my

Jacob Baxter went above and beyond to make sure all my needs were met. He treated me like a family member and that meant everything to me.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, Thank you for your wonderful review! We are thrilled that Jake provided you with the A+ service that you deserve and met your automotive needs. Our guests' satisfaction is our utmost priority. We hope for an opportunity to work with you again!

Great staff very helpful.

Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first Volkswagen and welcome to the- Spitzer Volkswagen family. We are delighted that you chose us for this experience, and allowing us to find the perfect vehicle just for you. The entire tea thanks for your service and willingness to recommend us to others, thank you. Safe travels!