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Spitzer Chevrolet Amherst

(1,128 reviews)
Visit Spitzer Chevrolet Amherst
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 210-5632 (866) 210-5632
Used (866) 210-5729 (866) 210-5729
Service (855) 352-7687 (855) 352-7687

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Chevrolet Amherst from DealerRater.

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Spitzer vw

Steve Bush did a great job showing features of various models. Overall great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review Dave and double thanks for coming all the way from Columbus to see us! sean s.

Top Notch Professional All Around Service

Best experience ever with a car dealership. Very impressed with all around sales, service, and finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for such kind words J.D! We genuinely appreciate that you took the time to write such a great review. sean s.

Great car and great service!

We went to Spitzer's in Amherst when we were looking for a used car. My sister had recommended them highly. We met with the manager Steve Donat and told him what we were looking for. He asked Adam Skorvanek to help us. Adam showed us several cars that met our requirements and answered our questions. When we saw the 2011 Chevy Cruze we knew it was what we had been looking for. The staff was friendly and helpful and didn't pressure us. We are very satisfied with our purchase and will go back to Spitzer's next time we need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to write such a kind review Dick & Carol. I'm glad we were able to help you out and we look forward to helping your friends and family in the future! sean s.

Helpful, informed sales staff

I was in the market for a new, small SUV and Tiguan was at the top of my list. Bruce McGlothlin and everyone I met at Spitzer Volkswagen in Amherst were super knowledgable and accommodating -- from explaining the car's amenities to discussing the option to buy versus leasing the Tiguan. I highly recommend these guys -- they're professional, "real" people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the great review John! We've been working hard to make car buying easy so feedback like this means the world to us! sean s.

Excellent Service & Very Helpful

Very friendly staff , more than willing to work with us & our particular needs. Service was above what we expected. Very happy with this dealership & staff. Highly recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for giving us a chance and thanks even more for the great review Sandy! Your feedback is critical to us knowing how we're doing. Thanks again! sean s.

Great Experience

Mike Blackstock did a wonderful job and made our car buying a real joy! I would definitely recommend him and Spitzer Chevy and will buy our next GM car from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for such a great review Deb! We can't wait to help your friends and family out in the future! sean s.

Spitzer Chevy Rocks!

After a month of searching and dealing with car dealerships, I stopped by Spitzer Chevy on Route 58 and spoke to Mike Blackstock. I had my car in 30 minutes for a fair price and good financing. This best thing about this dealership is their customer service and up front answers. NO BS here! I recommend this dealership to anyone searching for a car or someone who just has questions for a future purchase. This whole process was simple, honest and satisfying. Couldn't ask for a better management team either :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for such a great review Laura! Glad we were able to help you out! sean s.

Spitzer Carbuying

Everyone here was very friendly, knowledgeable, helpful. Answered our questions. Would come back again in the future. Would also recommend Spitzer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review Reba! We can't wait to meet your friends and family! sean s.

Buying used car

Jason, Mike and Tom were a great team. We came in with an idea of what we wanted, and they were able to communicate effectively throughout the entire buying process. There were no hidden strings that we know of, and the guys were up front about what our trade-in value would approximately be, what our monthly payments would be, etc. I would highly recommend this dealer to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Kate! Glad our team was able to meet all your needs, hopefully we'll see you again! sean s.

Very pleasant experience, prompt service

Our salesperson was very helpful in making a good decision in selection of the vehicle we purchased. He reviewed everything related to the pre-certification, CarFax and more. He was patient, discussed his experience with the same vehicle we purchased. Everyone at the dealership is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for such a kind review Yolanda! I'm glad we were able to help you out! sean s.