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Spitzer Chevrolet Amherst

(1,127 reviews)
Visit Spitzer Chevrolet Amherst
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 210-5632 (866) 210-5632
Used (866) 210-5729 (866) 210-5729
Service (855) 352-7687 (855) 352-7687

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Chevrolet Amherst from DealerRater.

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Fast, Friendly, Non aggressive, knowledgeable

Had a very pleasant experience at Chevy Spitzer. Reps were knowledgeable and friendly. Didn't feel pressured into purchasing a car, and left satisfied with my decision, purchase and the benefits I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words and great review Hannah! -sean s.

great car buying experience !!!!!

Stopped in and was looking to get out of my current lease!! Mike Blackstock Greeted us and made the car buying process easy. This was the best experience to date buiying a car. Steve Donat the General manager was a pleasure to meet and he meet all of our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bobbi Haverfield

Car was exactly what was shown on the internet...no hidden surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Just trying to make car buying simple. Thanks for the great review. -sean.

First Time New Car Buyer

Of the many VW dealerships in NE Ohio, I am thoroughly impressed by Spitzer VW. Not only did they have my rare configuration of what I wanted in stock, but their price was the best when compared to neighboring dealerships. After I knew that I was going to purchase a car from Spitzer VW, I asked about getting my new car in a different color. This was handled with military precision by their ability to locate a car across state lines and having it delivered in a very quick manner. The car buying process was, in a word, fantastic. It was painless and what the ad says is true, I did not require my "game face" when talking to anyone. Talk to George Hoover. This guy is great and will set you up in EXACTLY what you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow Max, thanks for such a great review! Glad everything went so smoothly, hope you're loving the new car! -sean.

Spitzer Volkswagen service saved my trip!

Just want to thank Spitzer Vw for the service they provide to me and my family. We were traveling down the turnpike.We were heading to a family reunion when a service tire light came on. I call the dealership and spoke with Todd. He advised me that I was close and to pull Into the service dept.The service dept. pulled me right in and they found a large piece of steel that I must have picked up on the road in my tire. They were able to plug it very fast And I was back on the road in no time. Thanks again, Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words Lori, glad we were able to help! -sean.

Terra Charles

I' am Very pleased with everything, and especially the customer service. Also very pleased with how everything is ran, and established.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! -sean.

Great Service-George Hoover

Very wonderful experience. George was our Sales Associate and I highly recommend him. Very professional yet down to earth. He understood exactly what I was looking for and with my new VW I got more than expected. Great staff, great experience - thank you Spitzer VW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words! Hope you're loving the new vehicle! -sean.

Wish all dealers treat their customers this way!

What a breathe of fresh air. This dealer knows how to treat their customers. Cars where all clearly priced. Test drive by the lake was awesome. They discount Every car and it was the same as the one I saw online. They were not surprised when I said I'll take it. Thanks for all the help! Brad

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad to hear everything went so well! Bring your friends and family back in the future! -sean.

Great Salesman, Daniel Walker

Daniel listen, solved, and improved our car experience . Very kind and people person. And our questions were answer as well as keeping our PRICE RANGE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad to hear everything went so well Bonnie! Thanks for taking the time to write such a great review! -sean.

leroy mahone

we had a good experience ,here .sales people were very nice friendly . jason was very helpful we will tell friends and family about our experience .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review Leroy! -sean.