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The Porsche Exchange

(240 reviews)
Visit The Porsche Exchange
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (847) 282-4839 (847) 282-4839
Used (847) 282-4838 (847) 282-4838
Service (847) 282-4840 (847) 282-4840

Reviews

(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Porsche Exchange from DealerRater.

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Steve Craig and the entire staff was very professional

Steve Craig and the entire staff was very professional and a pleasure to work with. Very happy with the dealership and buying experience.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Steven is the best sales advisor/brand ambassador I’ve

Steven is the best sales advisor/brand ambassador I’ve ever had! He’s communicative, honest, and as knowledgable as they come. It really was a pleasure to work with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Steven was extremely helpful, informative, and friendly.

Steven was extremely helpful, informative, and friendly. We didn't feel pressured, and he did everything he could to answer our questions and accommodate our asks. A great experience overall!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We enjoyed our experience with Porsche Exchange.

We enjoyed our experience with Porsche Exchange. The entire experience was exactly as it should have been since we were able to get exactly the right vehicle for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Steven for over a year, initially looking

I worked with Steven for over a year, initially looking at a Taycan and then pivoting to the Macan Electric. He was always excellent at communicating with me despite the delays in delivery from Germany. The dealership is also excellent and offers decent amenities. The one I particularly like is the hand washes. The service staff is always courteous, and I like that they respond by email since busy professionals cannot always respond with a phone call during business hours. I was very happy they gave me some gifts for the purchase, but I might have preferred a choice rather than the ones offered. Not a major issue, and it would not dissuade me from purchasing again, since this is the second time I have bought a car from the Exchange group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Steven was very helpful and communicative throughout the

Steven was very helpful and communicative throughout the process. He made everything run smoothly, even with me being out of town for extended periods while I was trying to finalize the purchase of my car. He is incredibly customer friendly and I would want to work with him again for any future vehicle purchases (my husband who also bought a Porsche recently from a different rep also has said he would rather work with Steven in the future!).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Steven has always been accessible when dealing with a new

Steven has always been accessible when dealing with a new car. I needed his advice on a Sunday, and he responded! You can count on him to be there for any issue. He is extremely personal and professional to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales Person Mike S, who is the owner and works as a

Sales Person Mike S, who is the owner and works as a sales associate is really helpful and proffesional

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone I interacted with was helpful, professional, and

Everyone I interacted with was helpful, professional, and attuned to what I was looking for. Was a great experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service and all the employees at

Excellent customer service and all the employees at dealership are very professional and knowledgeable. I will buy my next car for there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.